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Links: ·W.O.W. FAQ ·Network Status ·Chicago Speed Test ·Line Quality Test utility
AuthorAll Replies

sollord

join:2008-10-29
Fraser, MI

Questions

I'm thinking of moving away from comcast and I noticed that the WOW site says they use the WebSTAR DPX2203C advanced modem for phone service is this true?

I had wow a few years ago when they first offered voice and it was the same pile of crap that comcast uses namely the Arris Touchstone series of modems.
If I'm gonna be stuck with another one of these worthless modems I'm gonna stick to comcast since I've figured out my current modems magic voodoo dance out and I'm sick of having to try a new modem every few months cause they get all stupid and stop syncing upstream for no reason.


imrf
Premium
join:2002-06-06
Utica, MI

There's absolutely nothing wrong with Arris modems.



hamburglar_

join:2002-04-29
united state

reply to sollord
My Arris modem is rock solid. Phone and internet.


sollord

join:2008-10-29
Fraser, MI

reply to imrf
Well since I've had nothing but trouble with them with W
WOW and Comcast in two different locations I'll opt to disagree and say they're crap


daveinpoway
Premium
join:2006-07-03
Poway, CA
kudos:2

I have no personal opinions about Arris modems, but, just as an innocent observer, are you sure that your signal levels were good when the modems were giving you trouble? Different modems can be more or less forgiving of marginal signal levels, so another modem might perhaps work when the Arris didn't, but the proper solution is to make the signal levels not marginal.



imrf
Premium
join:2002-06-06
Utica, MI

1 edit

reply to sollord
If they were major crap like you claim, neither company would be using them. Do you honestly think that WOW or Comcast is going to use a garbage modem, no matter how cheap they may or may not get them for?


pparks1

join:2002-01-01
Westland, MI

reply to sollord
I've had an Arris modem for the past 4 years or so without any problems. I had Motorola Surfboards previous to having my phone service. I cannot say that I have experienced any problems that I would attribute to the cable modem itself. It's been pretty darn solid for me.



The Joker

join:2003-08-01
00001

reply to sollord
My Arris modem works great,



Goober
Premium
join:2000-12-17
Naperville, IL
kudos:4

reply to sollord
No problems here.


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