ImBatman
join:2004-04-21
Lancaster, CA | reply to Phatty
Re: One-Year Contract
I say Vonage is a lying stinking SOB of a company.
And, i was charged far more than $39. |
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Phatty
join:2000-05-10
Valley Park, MO
 ·Vonage
 ·Charter Pipeline
| reply to voiptalk
said by voiptalk :
Why wouldn't they grandfather in the February 1, 2007 - May 29, 2009 customers and change them to 1 year? Sadly, that seems typical of what Vonage has become ..... screw the customers with fees at every turn. If I had signed up on May 28th, you can bet I would be telling everybody I knew how they screwed me and warn them about ever signing up for service.
You know Vonage could have a good reason for doing so. Such as the cost of their ATAs has dropped considerably allowing them to do 1 year contracts and still turn a profit off a customer... Or they could just be anal.... Hard to know for sure either way. |
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voiptalk
@comcast.net
| reply to Erg
Why wouldn't they grandfather in the February 1, 2007 - May 29, 2009 customers and change them to 1 year? Sadly, that seems typical of what Vonage has become ..... screw the customers with fees at every turn. If I had signed up on May 28th, you can bet I would be telling everybody I knew how they screwed me and warn them about ever signing up for service. |
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Erg
Too lazy for idealism
join:2008-01-19
| From 2 years to one.
Vonage TOS 8.7:
Disconnection Fee (Does Not Apply to Business Plus Customers).
You will be charged a disconnection fee of $39.99 per voice line if your service is disconnected, subject to state and local laws. However, the disconnection fee may be waived according to the following:
1) If your subscription date is on or before January 31, 2007 and your service is disconnected after 1 year following your subscription date, the disconnection fee is waived; or
2) If your subscription date is on or between February 1, 2007 and before May 29, 2009, and your service is disconnected after 2 years following your subscription date, the disconnection fee is waived; or
3) If your subscription date is on or after May 29, 2009, and your service is disconnected after 1 year following your subscription date, the disconnection fee is waived.
»www.vonage.com/features_terms_se···1W1#FEES
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