tt0ne
join:2008-07-13
Redlands, CA
2 edits | DSLXtreme Experience So Far I currently live in Redlands, CA and have been on FIOS for the last year and a half. Awesome service - love it! Unfortunately, I moved on the 1st of this month and even though I'm only 6 blocks away from where I used to live - FIOS wasn't available. So, I started the long trek of searching for a new ISP - and knowing the horrors of cable and Time Warner - and reading the forums here at DSLreports, I decided to order DSLXtreme (provisioned by Verizon). I also noticed that DSLXtreme is now reselling FIOS so if it becomes available in my area it will be an easy switch through the same company. I do a lot of remote work and I'm hoping that the latency of DSL will be adequate.
So, seeing all this before me - I went to DSLXtreme's website on 5/19/2009 9:28:49 AM - that's a full 11 days before I have to move and order the 3000/768 service. I'm hoping this is more than enough time to get a working link at my new place.
Now starts the fun part. I get some cryptic call from Verizon on the 26th of May saying "hey, we'd love to install a DSL loop at your new place but one is already there and is active." Great - how is that possible? Turns out that the former tenant had DSL service there and never disconnected it. I phone the landlord and he tracks down the previous tenant and even gets a cancellation # for me. It turns out that the former tenant also had DSLXtreme - what a coincidence. So I think to myself - good - this shouldn't hold things up too much, right? I phone DSLXtreme and after being transferred to the billing department - I explain what happened and give them the cancellation #. The lady tells me it will still take up to two weeks to get my service up and running!?!? Now I'm starting to panic. So, I thank her and immediately go the DSLXtreme website and open up a trouble shooting ticket.
I get this response:
Good Morning,
I have checked your DRY DSL order status and it is still pending. I show that a Verizon tech was supposed to go out to your premises on 5/23/2009 to tag the line for the DRY DSL however, it shows as if they have not done so. I have sent VZ an email for further status and will update you once I have further information. Please let me know if you have any questions.
Lily
Ordering Dept
DSLExtreme
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This is very frustrating because all "Lily" did was repeat back to me basically what I had said in my trouble shooting ticket.
I have had no further contact. Now, today - and this is totally my fault - I get a phone message from a Verizon guy - I think - it was hard to understand because he spoke so fast - with a 1800 # I'm supposed to phone - but instead of saving the message - I accidentally delete it! I'm almost certain it was saying the same thing the last verizon message said way back on the 26th because I shouldn't have to call anyone back if there isn't a problem, right?
And that's where I'm at... It's June 2nd and I still have no internet and am not sure when the internet will be arriving. Since I ordered DSLXtreme based on people's experience here and was impressed by the level of technical support - I figured I'd post here, also and see if it might help speed things along.
I'm still glad I ordered because I can't imagine using any of the alternatives for my area... Just a little worried. 
Best Wishes,
Marco Belmonte
Redlands, CA
[Removed for privacy] | |
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 tt0ne
join:2008-07-13
Redlands, CA
| Re: DSLXtreme Experience So Far Just wanted to ad some more information and I have a question:
Pro DSL 3000/768Kbps - Dynamic IP - 12 Months Contract - $24.95/mo
That's the service I ordered through DSLXtreme - and I keep hearing about "interleave", etc. - how do I request this on my line? Since latency is my primary concern - and I do a lot of ssh remote work - the better then latency - the better for me 
- Marco | |
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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
| Re: DSLXtreme Experience So Far Hi Marco,
It appears to be an issue on the Verizon side that our ordering team has escalated with Verizon. They will be following up and getting back to you once we get a response back from Verizon on what the issue is and what is being done to resolve it. Hopefully they will have an update for you by tomorrow.
Thanks
--
George
General Manager
DSL Extreme
Will work for reviews. | |
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tt0ne
join:2008-07-13
Redlands, CA | Hi George,
First off, thanks for the quick reply!
I'll give it a few days and then update this thread...
Kind Regards,
- Marco | |
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tt0ne
join:2008-07-13
Redlands, CA | No call today - but I also understand that this must be a Verizon issue and DSLXtreme can't force them to answer. I'll update the thread tomorrow.
- Marco | |
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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
| Re: DSLXtreme Experience So Far Our orders team has been following up on your order. It appears that there were still some issues on the Verizon side and they have pushed the FOC date out to 6/8/2009. Verizon should connect the line on that date and you should be up and running shortly thereafter. We will continue to follow the order.
Thanks | |
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| | tt0ne
join:2008-07-13
Redlands, CA
1 edit | Re: DSLXtreme Experience So Far Once again, I posted too early!
I just checked the orders page on the DSLE website and it reflects the updated status - thank you!
As much as I wish it was tomorrow - I appreciate that we now have an install date again and hopefully everything will go smoothly.
I really appreciate the prompt service on this forum!
I have one other question... In my order I believe I'm supposed to receive a DSL modem in the mail. Do you think it will arrive before the 8th?
Kind Regards,
- Marco
PS: Just want to make sure "Lily" doesn't look bad - just got this great email from her:
Hi Marco,
Looks like we've cleared out the error, we've advise VZ that we have now cancelled the DRY DSL from the previous tenant living there and they've re processed your order. A Verizon technician will be going out to your location on 6/8 between 8am and 5pm, they will tag the line for the DRY DSL connection. They will need to access the box so we do advise to keep gates unlock no animals and etc. Once they tag the line the DSL order will complete shortly after that. Please let me know if you have any questions.
Lily
DSLExtreme | |
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| | | tt0ne
join:2008-07-13
Redlands, CA
| Re: DSLXtreme Experience So Far I've got all my equipment set up where I need to in our new place - so hopefully after the Verizon dude shows up tomorrow I'll be good to go... BUT... I have two questions:
1. Shouldn't I have received my DSL modem yet? I'm going to go to Best Buy today and purchase one so that I'm good to go tomorrow but I would've thought it would have been sent by now?
2. The only phone jack in my new place is on the other side of the condo and will the Verizon guy be able to install a new jack where my office is setup?
3. I realize the loop is going to be setup tomorrow but do you think I'll actually have internet access tomorrow?
Thanks in advance!
- Marco | |
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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
| Re: DSLXtreme Experience So Far Hi tt0ne -
For Verizon dry loop orders, the modem doesn't get shipped out until after the FOC has past and the phone company confirmed the delivery of the line. The FOC date isn't technically your activation date. Once Verizon confirms delivery of the loop an activation date will be assigned and the modem will be shipped out. You should see a note on the order status page under the Members section indicating this.
Verizon is responsible for terminating the line at the MPOE outside your building. The MPOE is the point where the phone cables come into your home. In most cases the inside wiring is already connected to the line running into the house. If it is not connected to the jack that you want you are responsible for taking care of any inside wiring.
Thanks
--
George
General Manager
DSL Extreme
Will work for reviews. | |
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| | | | | tt0ne
join:2008-07-13
Redlands, CA
| Re: DSLXtreme Experience So Far Thanks for your reply.
Inside wiring is going to be a nightmare. I'm in a 1400 square foot condo that has one phone jack. :-( Oh well - working this hard to get DSL into my house just means I'm going to appreciate it that much more, right?
I'll just find the outside phone box and do my thing... Hope it doesn't violate any contracts.
I also purchased a modem - hopefully the activation at your end will happen sooner then the modem that DSLXtreme sends to me... If not, I'll just take the modem back to Best Buy.
Anyways, once again - thanks for answering my questions. I'll continue to add to this thread after some time with DSLXtreme. I'm looking forward to actually using the service!
Kind Regards,
- Marco | |
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CCarson
join:2001-07-22
Redlands, CA
 ·DSL EXTREME
| I'm also a dry loop 3000/768 user in Redlands. When I switched from Verizon to DSLX, it took four weeks to get my service set up. DSLX was partly to blame, but Verizon's service and infrastructure are horrible in our area. It took three separate visits by them, and they still *never* actually tagged anything in the MPOE.
Unless you're a Verizon phone customer paying extra for their inside-wiring-maintenance option, I wouldn't expect them to install a new jack anywhere for you. Your best bet here is probably to plug in the DSL modem and a wireless router to the current jack and use your connection through an inexpensive wireless networking card. The wireless connection operates at much higher speed than the DSL, so you won't sacrifice any speed by doing this.
HTH... | |
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| | | | | tt0ne
join:2008-07-13
Redlands, CA
2 edits | Re: DSLXtreme Experience So Far CCarson,
It's so stupid because the Verizon central office is only 6 blocks away (roughly) from me. I'm pretty sure they are running FIOS in the same building that I'll be getting my DSL loop from...
Thanks for the heads up about them not doing inside wiring maintenance. I'll try and sweet talk the dude, but if that doesn't work I'll just rig something up myself.
I'd use wireless but I've had issues where there are latency spikes and as I said in my original post - I ordered DSL for the lower latency (of course, just because it SHOULD be lower latency doesn't mean it will be) even though cable in our area supports much higher bandwidth.
Nice to connect with another DSLX user in my area, though - I'll make sure I'm here tomorrow all day so I can hopefully intercept the Verizon dude who shows up.
- Marco
PS: Your 4 week experience is starting to look like my reality I ordered on the 19th of last month... Of course, who could know that the last tenant didn't ever cancel their DSLX service! (and what are the chances that I moved into a place where DSLX was already being used? MY LUCK, eh?) | |
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CCarson
join:2001-07-22
Redlands, CA
·DSL EXTREME
| Re: DSLXtreme Experience So Far ttOne,
Not sure what you need for latency, but...
* From my desktop hardwired to the router I get 31ms ping time down (from speedtest.net) / 38ms ping time up (to www.yahoo.com)
* From a laptop w/wireless 802.11b, I get 38ms down / 39ms up.
Now that I've cleared up some inside wiring issues in my home, I consistently get speed tests of 2850 kbps down / 667 kbps up.
It's pretty good service once it's up and running, but dry loop is at this stage a pain to get set up.
Good luck! | |
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LittleKenny
The
Premium
join:2003-08-05
Torrance, CA
clubs:
| Re: DSLXtreme Experience So Far said by tt0ne  :I'm up early - drinking coffee - hoping that the Verizon guy is bringing all those people you see on the commercials - Marco ROFL! Heh, thanks for the chuckle. I'll keep my fingers crossed for you.
~lk
--
Fold On! | |
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| | | | | | | | | tt0ne
join:2008-07-13
Redlands, CA
1 edit | Re: DSLXtreme Experience So Far Well, I've been up since 6:30 AM... It's 2:40 PM. If Verizon doesn't show up in the next two hours and 20 minutes I'm gonna be awfully depressed.
Even one Verizon guy (the one with the reverse Alfalfa haircut) would make me happy right about now. :-(
I'll report back at 6:00 PM (give them an extra hour)...
- Marco | |
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| | | | | | | | | tt0ne
join:2008-07-13
Redlands, CA
| Re: DSLXtreme Experience So Far Well, it's 5:00 PM... No Verizon. I guess whatever a "commitment date" is - Verizon has a different definition then the rest of us.
What is weird, is that on the DSLXtreme order page it says the commitment date is today but on the trouble ticket I opened it says tomorrow - I just noticed this. George also said it was today earlier in the thread - so maybe there is a mix-up somewhere? On the trouble shooting ticket it says:
details for ticket #3534036
-Status/Complete VZ TAS DRY DSL order on 6/9s
Subject: DSL Install Date
As you can see, the date is for tomorrow? And it says "complete" - not sure what that means... Anyways, bottom line is - nothing anyone can do now - it's closing time for Verizon - so hopefully tomorrow Santa will arrive.
:-(
Hoping,
- Marco | |
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tt0ne
join:2008-07-13
Redlands, CA
1 edit | It's the next day... 8:36 AM.
I've got a doctor's appointment today so I can't be sure if Verizon will have come or not.
- Marco
PS: I went ahead and installed the verizon DSL modem I purchased at Best Buy just for kicks (and hoping that maybe it was live) - I'll leave it plugged in. DSL light is flashing, obviously. | |
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tt0ne
join:2008-07-13
Redlands, CA
| Ok, it's 10:56 AM and I'm back from doctor's appointment. The phone box doesn't look like it's been opened (I put a ladder in front of it so that it would have to be moved if someone came and opened it) so I'm home for the rest of the day waiting to see if they arrive.
- Marco | |
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tt0ne
join:2008-07-13
Redlands, CA
| It's 2:47 PM and no Verizon guy.
THIS REALLY SUCKS.
I have this horrible feeling that they aren't going to show today, either - and that there is some major confusion between Verizon and DSLX...
It's impossible to do any real work with my cell phone attached to my laptop.
Any updates from the DSLx reps? Something to inspire hope?
- Marco | |
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tt0ne
join:2008-07-13
Redlands, CA
| Just for completeness sake - no Verizon technician showed up today. So that means the puzzle on whether it was the 8th or 9th has been solved!
It was neither!
Not sure what the next step is. I don't want to open another trouble shooting ticket since it may just cause more problems for DSLXtreme/Verizon communication.
I guess I could phone DSLx tomorrow - but that may just be wasting their time since I'm pretty sure the information available to them is the same as the DSLx reps on this forum.
I think I'll just wait and see what happens... What is hard to accept is that even when the Verizon guy shows up and does his thing - it's not my activation date - which means I'll still have to wait for the modem (unless it works with the one that I plugged in from Best Buy "automagically") and get a connection date from DSLx... Knowing all this now - I was hoping I'd be on my second day of waiting for that to happen instead of just a dry loop install from the Verizon tech.
Oh well, I guess that's just the way things are sometimes... I keep telling myself that all this painful waiting just means my house has incredible copper wiring and that I'm going to be blessed with vDSL speeds, right?
- Marco | |
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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
| Re: DSLXtreme Experience So Far I have sent an email off to our orders team asking for an update. I should have more information for you in the morning and will follow up with you once I do.
I apologize for the inconvenience. We are doing everything possible to get you up and running as soon as possible.
Thanks
--
George
General Manager
DSL Extreme
Will work for reviews. | |
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tt0ne
join:2008-07-13
Redlands, CA | Thanks, George - I look forward to hearing some news!
- Marco | |
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| tt0ne
join:2008-07-13
Redlands, CA | Re: DSLXtreme Experience So Far Up nice and early (6:35 AM) - have to take kids to school. I'll be available all day for the Verizon guy - FYI.
- Marco | |
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tt0ne
join:2008-07-13
Redlands, CA
| Good news! I just got an email from DSLx that says my Activation Date is 6/11/2009. That's tomorrow!
I'm almost wondering if the reason why I never saw a Verizon guy come is because he didn't need to - they already knew the last person who lived here was on DSL - or - maybe he came and was wearing a ninja outfit? I don't know - but who cares - should be up and running tomorrow.
I also got another email right after that one:
"The order is scheduled to complete tomorrow and your modem will be ship out today, If you have any questions please call our office at 1-800-774-3379. Thank you!"
I wish they'd just flip the switch today since I have a Verizon DSL modem plugged into a phone jack right now - but no big deal - one more day isn't going to kill me especially when I was thinking "oh now - I'm gonna break the 4 week record"
So, thanks to George and Lily for getting this done! Really appreciate it!
Once I use the service for a week or so I'll do a review and hopefully I won't have any "speed issues/connectivity issues" - although - if I do - I'm sure with all the brain power in this forum there is no problem unsolvable - well - except for invisible Verizon technicians...
I'll make one more entry on this thread once I actually can access dslreports.com from my own link!
Woot!
- Marco | |
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Zak_D_H
Premium,VIP
join:2007-01-04
Salt Lake City, UT
·Qwest.net
| Re: DSLXtreme Experience So Far Hi tt0ne,
Check the phone-box. If you dont see a Orange tag with the dry-loop phone number then it is VERY unlikely the DSL will be working tomorrow even though we have a due date. Then again they may be out tomorrow to connect that up.
Since this is a dry-loop order I would also like to point out that Verizon may not connect the dry-loop into the house. If you have no sync tomorrow but you have the orange tag then make sure that the wire from the orange tag is connected to where the wires go into you're home.
--
Zak
Tech Support
DSLExtreme
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tt0ne
join:2008-07-13
Redlands, CA
| Hi Zak,
Thanks for the information. I just went outside and opened up the phone box and there is no orange tag. As for the loop not being connected into the house and the jacks - no worries - I'm comfortable doing that.
BUT... I guess I got a little too excited a little too early
I hope hope hope HOPE HOPE REALLY HOPE times a billion - they come out before the end of the day or tomorrow.
Once again, thanks for the response and the info - most helpful!
- Marco | |
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CCarson
join:2001-07-22
Redlands, CA
·DSL EXTREME
| Re: DSLXtreme Experience So Far When I was going through the process, Verizon made the following mistakes:
* Didn't tag anything in the MPOE box
* Didn't even leave me a note telling me they had visited
* Did connect the DSL wire to the customer side of the MPOE
However, my MPOE has two different connections to handle two phone lines into the house. Verizon connected DSL to the *second* household phone connection, not the first (even though it was dry-loop and even though I had never had a second phone line as long as I've lived here).
Fortunately, I just happened to try connecting line 2 to my household line 1 wiring and saw it magically start working.
I think we lost a lot with the advent of DSL self-installation kits... | |
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tt0ne
join:2008-07-13
Redlands, CA
| Ok, here's the deal. My modem arrived from DSLx and I plugged it into the phone jack and it doesn't sync.
So, I started looking at the wiring the home - it's a nightmare...
So I could use some help...
At the MPOE I can see a black thick wire that has red/green/black/yellow pairs coming out of it. There is also a ground wire. The MPOE is only able to service one line (there is a ground screw and then the other two screws for the actual line). I can see that the red and green wires are screwed in tightly and the quality of the cable is good. The yellow and black aren't being used and are rolled up cleanly.
Now, the messy part. There is some cat-3 (I think it is) that is also coming off the two terminals that are connected to where the red/green pair from the black cable is. Off the cat-3 is a blue with white stripes and a white with blue stripes... I went to each of the phone jacks in the house and verified that they also match with that.
Here is where I'm confused... What exactly did Verizon even need to come out to my house for (if they did)? Would they be connecting anything at the MPOE that isn't already connected? Or did they connect the red and green wires from the black cable? I'd assume those are ALWAYS connected from the time the house was built. If there WAS a yellow tag - would it be on the black cable? Should I connect the yellow and black wire from the black cable - is that what Verizon would do? I thought that was just for another phone line...
Help me out here guys... I'm even willing to strip some cat-5 and plug the DSL modem outside by the MPOE just to make sure it's not an internal wiring problem - but I don't want to bother if Verizon hasn't done something they need to do at this end... I'd rather start diagnosing internal wiring problems AFTER I know Verizon did what they needed to do...
- Marco | |
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Zak_D_H
Premium,VIP
join:2007-01-04
Salt Lake City, UT
·Qwest.net
1 edit | Re: DSLXtreme Experience So Far This should help. Everything should connect the way he describes but without the need of a splitter since you do not have to separate out the dial-tone. We will probably have to send up a ticket to have Verizon tag the MPOE. They would connect the DSL signal to a line at the NID and you would have to connect the DSL signal from the NID to you're inside wiring. I honestly don't understand the technical aspects of it all that well so maybe somebody else here can help.
»homephonewiring.com/dsl.html
Edit: »homephonewiring.com/clr-code.html
--
Zak
Tech Support
DSLExtreme
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tt0ne
join:2008-07-13
Redlands, CA
| Ok, you guys are GOING TO LOVE THIS!
On my way home from picking my kids up from their last day of school, I see a Verizon truck just outside the old folks home down the street. I pull up beside him and ask, "you aren't happening to stop by are you?"
He said, "Nope."
So, I then go on to explain everything that is outlined in this thread. The guy is a totally nice dude. I ask him, "can you come over quickly and take a look at my outside network interface box..."
I've heard lots of people complain about Verizon, but seriously - this guy has now been at my house for two hours and has identified the problem. He stuck a linesmen handset onto the MPOE and guess what? DSL is active. Phone service is active. Unfortunately, it's NOT OUR ADDRESS! It's a house two blocks down! This is why there has obviously been so many problems... First off, as you all know, you can't have two DSL modems on the same line which is why I'm not authenticating - but even worse - IT'S NOT OUR ADDRESS! Is that crazy or what?
So, Dan (that's the Verizon guy's name that I flagged on the side of the road) phoned the super secret Verizon line (haha - you know what I mean) and explained everything - opened up a ticket and said he'd stay until it's fixed and that I'll be up and running before he leaves.
IS THAT SWEET OR WHAT?!?!!?
So, I'll report back - the DirecTV guys also just showed up - so I've got my hands full at the moment.
I'm gonna run a "homerun" connection from the MPOE directly to the DSL modem that just arrived since we'll never have phone service and I only need Internet.
- Marco | |
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tt0ne
join:2008-07-13
Redlands, CA
| Oh ya, one more thing. He showed me fiber running directly by my house and said the only reason why I wouldn't be able to get it is because in condo complexes like where I live now - they have to have permission from the "board of directors" or whatever - and so I'm going to start that process as soon as possible.
In fact, maybe DSLXtreme wants to help me since they now resell FIOS. What information does Verizon need, what documents, etc. I live in a pretty big condo complex and I'm sure lots of people would like to sign up!
- Marco | |
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Zak_D_H
Premium,VIP
join:2007-01-04
Salt Lake City, UT
·Qwest.net
| Hi tt0ne,
So if I understand you correctly the Dry-loop number they assigned you wasnt a dry-loop phone-number but a real phone number that is in use by another person? I wish It was the first time I have heard of this happening.
I have sent you a PM with the dry-loop number Verizon told us they would be using. Confirm with the Verizon tech since that should be the number used to connect the dry-loop at the MPOE
--
Zak
Tech Support
DSLExtreme
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tt0ne
join:2008-07-13
Redlands, CA
| Zak,
Dan Littlefield was the technician that I flagged right off the street (this is the kind of employee that really did make you feel like you were in a Verizon commercial!) and he verified the "fake number" ID and it matched what you sent me.
He also said the DSL wasn't active and phoned down to the central office and had the girl he talked to promise to activate it before she left... HOW SWEET IS THAT?
He also ran a homerun cable drop for me directly from the MPOE terminal to the DSL modem - woot! He says based on how close I am to the Central Office and how clean the cabling is now - he said it's too bad you guys don't offer a 5000/768 package
- Marco | |
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tt0ne
join:2008-07-13
Redlands, CA
| Ok, another report from "DSL Hell"
I woke up this morning - still no DSL sync. So, as suggested by Dan (the Verizon dude who came out yesterday) I gave him a call (yes, he gave me his cell phone # - totally cool!) and he phoned down to the central office. He then phoned me back and told me they said it was live. I told him that there is no DSL on my line according to the DSL modem. So, he said he'd phone me back again. 10 minutes later he said he phoned "his buddy who he works with" (as you can imagine, if I was going through the standard troubleshooting ticket system I'd never get this kind of speedy service) that is a DSL specialist and that he'd be coming over to my house today. No joke, 1/2 hour later - the dude is at my place. He sticks his super elite DSL thingy into my line and says, "nope - no DSL, man. I think they wired to the wrong place again - but don't worry - I'll get you up today and I'm gonna go call the CO right now and if they don't give me the answers I'm looking for I'll drive down there myself."
And so, that's where I'm at today
Hopefully my NEXT post will be from my own DSL link.
- Marco | |
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tt0ne
join:2008-07-13
Redlands, CA
| Well, the quest for DSL has ended!
It took me from May 19th to June 12th - with the help of a lot of people - big thanks to GM_George and Zak from DSLextreme, Dan and George from Verizon and those of you on this thread!
Now - the big question? After tweaking out the linux firewall, configuring the Dlink DSL modem and setting up good cabling, etc. - was it worth this painful experience?
Well, I'll let the modem speak for itself:
ADSL Statistics
Mode: G.DMT
Type: Interleave
Line Coding: Trellis On
Status: No Defect
Link Power State: L0
Downstream Upstream
SNR Margin (dB): 15.8 10.0
Attenuation (dB): 52.0 31.5
Output Power (dBm): 16.8 11.9
Attainable Rate (Kbps): 6848 788
Rate (Kbps): 3360 672
Notice the "attainable rate" So, when can I sign up for the 6000/768 package, Zak/George?
Latency is GREAT, but I'm REALLY hoping that I can get DSLextreme to switch me over from interleave to FastPath? Is that an option for us DSLextreme customers or do you have to be on a Verizon billing cycle?
Anyways, a happy ending to a DSL horror story - because quite honestly - everything that could possibly be wrong WAS wrong. When you clip onto our terminal and hear a dialtone from four blocks down - something is most definitely screwed up.
In summary - it's VERY obvious that this was never DSLExtreme's problem and if you've read this whole thread I wanted my final comments to be reflective of the truth. No one can anticipate the mess in my neighborhood - and it was Verizon's fault - BUT - it was some of the nicest and hard working Verizon employees that also solved the problem that was obviously the mess left over from some less than reputable co-workers.
So, I'll make one more post on this thread in a few weeks after I've had some time with my new connection and give a report
Thanks everyone!
- Marco | |
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sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs: | Re: DSLXtreme Experience So Far Yayyyy, Marco! | |
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tt0ne
join:2008-07-13
Redlands, CA
| The only thing I'm concerned about is the noise margins and attenuation... It should be way better then that considering considering my in house wiring is now fantastic. This suggests some problems outside of my control...
What do you guys think?
- Marco | |
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tt0ne
join:2008-07-13
Redlands, CA | I was reading that 52 is a "poor" - but maybe I'm missing something?
I guess my question is - do my numbers suggest I could get fastpath and does DSLxtreme offer it?
- Marco | |
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