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Forums » US Cable Support » Cox HSI » [AZ] Cox Announces New Speed Tier--Premier Plus at up to 28Mbps
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[AZ] Outages related to temperature in the Phoenix area »
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

reply to thundar
Re: [AZ] Cox Announces New Speed Tier--Premier Plus at up to 28M

said by thundar See Profile :

Frequency 579000000 Hz
Ugggh. the dreaded 579 freq!
-
D3 isn't needed to offer those speeds. look at cablevision offering 38/5 speeds on D2 modems/cmts's.
-
A step in the right direction but for $20 more a month, the upload should be at least 3mbps[config cap, not via powerboost trickery]
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

reply to CoxTOC1
said by CoxTOC1 See Profile :

You may also need to buy a DCP3000 as all of our information states that is the only modem that we will install for the DOCSIS 3 service tiers
Ashame that the manuf of the better modem isn't supported specially if theres firmware that fixes the issue it has.
-
is one of the channels cox az is using 579 for d3?
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee


DrThodt_

@cox.net
reply to threegsus
Wow... that's all I can say. Embarrassing speeds for the technology.


DrThodt_

@cox.net

reply to dvd536
On a secondary note, I am extremely pleased to see this...

"Free Installation

Free professional installation,drop ship or fast connect when ordering Cox High Speed Internet service via the web (any level of service)."

If you click "Offer Details and Terms" @ »ww2.cox.com/residential/arizona/···rnet.cox

I F1NAL I

join:2005-02-07
Phoenix, AZ
reply to threegsus
Does anybody know if you get lower trace routes & ping with docsis 3.0?

ajwees41
Premium
join:2002-05-10
Omaha, NE
·Cox HSI

reply to DrThodt_
said by DrThodt_ :

On a secondary note, I am extremely pleased to see this...

"Free Installation

Free professional installation,drop ship or fast connect when ordering Cox High Speed Internet service via the web (any level of service)."

If you click "Offer Details and Terms" @ »ww2.cox.com/residential/arizona/···rnet.cox
according to that site every install is free, but I bet they wil charge for the higher internet install.


meecrob

@cox.net

reply to threegsus
I just ordered this service and hopefully if everything goes smoothly I should have it installed on Tuesday, May 9th. I'm wondering if Cox is pushing for D3 modems as a way to generate more money because of the economy. Per specifications my SB5101 is capable of 38 mbps down (and 30 up I believe). So the Cisco and D3 seems unneeded.

I will post REAL speed results once installed, and not just power boost speeds!


Cox User 3838

@cox.net

reply to DrThodt_
Agreeed that this is a terrible deal...im a power user and I've been with cox since the late 90s and everytime theres been a chance to upgrade to a higher speed, it was no brainer, whatever the cost was.....this is the first time ive decided not to upgraded....i don't know what they were thinking on this one...

robl27
Premium
join:2008-07-16
Mary Esther, FL
·Cox HSI
·Vonage

what cox should do is upgrade all premiere and preferred to dos 3.0 speeds. they want to see how little we will tolerate. since we have no reason to need or want these speeds. (sarcasm) i'm currently getting 2.5 upload now. would love to see say 10.0 megs upload (hint, hint)

-Rob


Ender3rd

join:2001-07-15
East Granby, CT
·Cox HSI

reply to Ikyuao
said by Ikyuao See Profile :

*full of window size at 1 ms latency in illusion*
Ahhhh... now it all makes sense!
--
My Jeep is not an SUV. Your SUV is not a Jeep.


AZHSISupport

join:2007-05-23
Glendale, AZ

reply to threegsus
Q. What DOCSIS 3.0 modems does Cox support?
A. Currently, the Cisco DPC 3000 and the Motorola SB 6120 are approved for use on the Cox network. Customers can purchase the Cisco model directly from Cox for $99.99 or a Motorola 6120 at a retail outlet.

The Motorola CB 6120 is approved and will work with all tiers of CHSI including Premier Plus.

Let me know if you have any more questions and I’d be happy to help!

Thanks!

Matt @ Cox Communications Arizona

madden2k5

join:2009-04-09
Portsmouth, VA
·Cox HSI

said by AZHSISupport See Profile :

Q. What DOCSIS 3.0 modems does Cox support?
A. Currently, the Cisco DPC 3000 and the Motorola SB 6120 are approved for use on the Cox network. Customers can purchase the Cisco model directly from Cox for $99.99 or a Motorola 6120 at a retail outlet.

The Motorola CB 6120 is approved and will work with all tiers of CHSI including Premier Plus.

Let me know if you have any more questions and I’d be happy to help!

Thanks!

Matt @ Cox Communications Arizona
Well lets make this clear, this is only for the Az market and not every cox market?


wangatang

join:2002-01-02
Phoenix, AZ

reply to AZHSISupport
said by AZHSISupport See Profile :

Q. What DOCSIS 3.0 modems does Cox support?
A. Currently, the Cisco DPC 3000 and the Motorola SB 6120 are approved for use on the Cox network. Customers can purchase the Cisco model directly from Cox for $99.99 or a Motorola 6120 at a retail outlet.

The Motorola CB 6120 is approved and will work with all tiers of CHSI including Premier Plus.

Let me know if you have any more questions and I’d be happy to help!

Thanks!

Matt @ Cox Communications Arizona
Very nice, thanks!

Do you know if channel bonding is being used in the AZ market like it is in other markets? My friends and I who have the service have checked and none of our modems are bonding channels.


CoxPremierScam

@cox.net

No they arent channel bonding. They are forcing consumers to pay 29.99 for a Docsis 3.0 modem that will only run in docsis 2.0 its a joke and a rip off.. The regular surfboard modem and the 60 dollar a month plan has the SAME SPEEDS as the 80 dollars a month.. RIP OFF


AZHSISupport

join:2007-05-23
Glendale, AZ

reply to madden2k5
Regarding my previous post, this is only specific to the AZ market and I would contact your local market for questions regarding area specifics. The Motorola SB6120 is on the approved Cox modem list for all markets.

Thanks!

Matt @ Cox Communications Arizona

madden2k5

join:2009-04-09
Portsmouth, VA
·Cox HSI

said by AZHSISupport See Profile :

Regarding my previous post, this is only specific to the AZ market and I would contact your local market for questions regarding area specifics. The Motorola SB6120 is on the approved Cox modem list for all markets.

Thanks!

Matt @ Cox Communications Arizona
Ok was making sure because in my area they are saying its approved for use, but not D3 right now. So thats why i bought this up, before other users would be wondering.


DrThodt_

@cox.net
reply to CoxPremierScam
I'd almost hope they weren't channel bonding. Yay added overhead using multiple channels when you could just use 1.

madden2k5

join:2009-04-09
Portsmouth, VA
·Cox HSI

said by DrThodt_ :

I'd almost hope they weren't channel bonding. Yay added overhead using multiple channels when you could just use 1.
Well making people use D3 modems is crazy just for 28mb down connection. Because on the current 2.0 modem im running on, it hits 28 or more all the time during off-peak hours. So to make someone get D3 is useless when its only a 25mb down connection without powerboost, and not using channel bonding. Thats what the D3 modems were made for, and my D2 modem has hit 32mb down a few times. So any D2 modem is capable of running that speed tier without D3 modem.

So hopefully they are just testing these speeds, and are gunna up them more for the users on this tier, because if not, and they are not using any channel bonding, its a complete rip off imo.


DrThodt_

@cox.net
imo its a complete ripoff regardless until it passes 38mbps.

Can anyone @ Cox offer anything in regards to a fee for installation? The website says no, Cox says yes. Just confusing. Possibly unethical.

madden2k5

join:2009-04-09
Portsmouth, VA
·Cox HSI


1 edit
said by DrThodt_ :

imo its a complete ripoff regardless until it passes 38mbps.

Can anyone @ Cox offer anything in regards to a fee for installation? The website says no, Cox says yes. Just confusing. Possibly unethical.
I can answer this question, and its yes they will charge you a install fee to use there D3 speed tier, because its still early on in D3 launching, so they want to send a tech out to install the modem, and/or look at your modem, to make sure its withen the specs they like to see.
-
Forums » US Cable Support » Cox HSI[AZ] Outages related to temperature in the Phoenix area »
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