said by jfmezei :

>IF the "test@test" login won't work, either - it's either a connection
>issue at a lower level, or a Bell problem...

This is no longer true. If you have X unsuccesful connection attempts within Y time, Bell will block all PPPOE traffic (discovery, authentication) for Z minutes, and that includes trying test@test.

Teksavvy supports this (supposedly reduces the load on their radius servers) and is not concerned about the fact that Bell refuses to divulge X Y and Z. But this is why they recommend you disconnect your modem for 10 minutes to prevent any PPPOE traffic from reaching Bell to reset this block.

During one of the installation shows a few months back, I was down for 3 hours because of this. The big red button was pressed to rebalance the ERXs and there was a problem reconnecting (I guess the BAS kept trying to get to the downed ERX instead of round robbining to the others) and I got blocked out.

said by jfmezei :

>IF the "test@test" login won't work, either - it's either a connection
>issue at a lower level, or a Bell problem...

This is no longer true. If you have X unsuccesful connection attempts within Y time, Bell will block all PPPOE traffic (discovery, authentication) for Z minutes, and that includes trying test@test.

Teksavvy supports this (supposedly reduces the load on their radius servers) and is not concerned about the fact that Bell refuses to divulge X Y and Z. But this is why they recommend you disconnect your modem for 10 minutes to prevent any PPPOE traffic from reaching Bell to reset this block.

During one of the installation shows a few months back, I was down for 3 hours because of this. The big red button was pressed to rebalance the ERXs and there was a problem reconnecting (I guess the BAS kept trying to get to the downed ERX instead of round robbining to the others) and I got blocked out.

said by Ty :

I lost internet connection on June 5th at 7:30PM. It's currently 8:20am on June 6th and it still won't connect (also tried test@test). I'm in Mississauga (Dixie/Lakeshore area). Is my connection down due to this maintenance and will it be up shortly or is the problem something else?

said by AkFubar :

After watching all of this if anyone had doubts about paying the extra $4.00 those doubts should be gone.

Very impressive guys!

said by joshb :

For those more geeky people around here... Here's the link to force10 website...»www.force10networks.com

said by HiVolt :

Rocky are you along for the maintenance tonight as well? Any more videos planned?

said by moggy :

well damn I lost my connection was using mlppp
with a fixed IP.
could not reconnect so I disabled it for now
connected right away but no google

that's it I going back to Bell hell (just kidding)

said by R0CKY :

?????? Huh.... Ooohh... shopkins.... you are going down! You had me go over that video a few times to see how it would show that colour. Jerk....

said by R0CKY :

hehehe..... as if.... this must be like the pink toes stuff...