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lilhurricane
Crunchin' For Cures
Premium,Mod
join:2003-01-11
Purple Zone
clubs: 
 ·Comcast
Host:
TV over IP
Software
RCN
Inside Insight
Team Discovery
| reply to Mellow
Re: HJT Log - browser hijack can't be found
When you perform the guidelines here for pre-clean requirements, and start a help thread - you are embarking on a journey.
You're one part of the effort to confirm safe passage on the internet, and your "helper" is the other. It's teamwork at it's finest.
Our expectations - from start to finish are that we leave you safe and clean, and educated on how to prevent re-infection.
This is a free service we offer, and our volunteers are unpaid. They do it because they truly enjoy helping people.
Please follow all of the requests made by your Helper, including submitting to the Forum all log results.
This helps others who frequent this forum to learn or who are seeking answers as well, to see what is going on.
We need to ascertain that everything is truly "ok".
Note that many of the utilities utilized require a formal uninstall process to return your system to a normal operating state.
It's work - yes, but it's necessary.
Therefore, we ask you please see this through till your "helper" deems you "clean". You can do it!
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~Safe Hex~ Team Discovery ~ Project Hope ~ Like A Hurricane~ | |
TheJoker
Premium,VIP,MVM
join:2001-04-26
Alexandria, VA
| I'm glad you seem to have fixed your problem, but as lilhurricane said, we still need to be sure. 
ComboFix should not be run on your own. While that would have been my next step, it's a powerful tool not intended by the author to be used except under the guidance of a trained helper. Improper use of it can leave you with an unbootable system.
Since you did run ComboFix, please post the log from it, along with the previously requested information.
Even if there is nothing else to be removed with ComboFix (and there may be), it will still need to be properly uninstalled when we are finished.
quote:
I have been working on this issue for the past 3 days learning and figuring out how to fix it. Sure I could have gone back to a backup, but the fun is trying to figure out how to fix it
If you want to learn how to remove malware, and help others, there are several forums that offer training, including Spywareinfo Forum, which Calamity Jane recommended to me several years ago, and also Malware Removal University.
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Proud ASAP member since 2005 | |
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