dsmdiscer
@ia.us
| reply to amgqmp1
Re: [IA] Connection drops
Unfortunately I'm not very tech savy when it comes to internet service/networking stuff, but I'm in Des Moines and experiencing the same issues as amgqmp1. My connection keeps dropping then returning, but it seems to be getting worse. I have been experiencing this since this weekend, and Mediacom is just telling me there is an outage in my area, but are not very specific. They also said I should not be getting cable tv either, but my cable tv is coming in just fine. They suggested I remove my splitter and run the modem directly to the wall mount, which at first seemed to work, but the connectivity drops quickly returned. I have tried to get an extra modem to work, and no luck with that either. I have a service call scheduled for Tuesday. I would consider pm'ing BAINCH, but the only "reliable" internet connection I have at the time being is at work. I know I didn't offer any solutions, but just wanted to post b/c I'm having the same troubles. |
Turbocpe
Premium
join:2001-12-22
IA
| said by dsmdiscer :
Unfortunately I'm not very tech savy when it comes to internet service/networking stuff, but I'm in Des Moines and experiencing the same issues as amgqmp1. My connection keeps dropping then returning, but it seems to be getting worse. I have been experiencing this since this weekend, and Mediacom is just telling me there is an outage in my area, but are not very specific. They also said I should not be getting cable tv either, but my cable tv is coming in just fine. They suggested I remove my splitter and run the modem directly to the wall mount, which at first seemed to work, but the connectivity drops quickly returned. I have tried to get an extra modem to work, and no luck with that either. I have a service call scheduled for Tuesday. I would consider pm'ing BAINCH, but the only "reliable" internet connection I have at the time being is at work. I know I didn't offer any solutions, but just wanted to post b/c I'm having the same troubles.
You might try starting your own thread and providing information such as signal levels that your cable modem is reporting, normally found by typing in the following in your browser:
»192.168.100.1
Look for Downstream SNR, Downstream Power Level and Upstream Power level. Depending on the modem/modek, it may use the words Transmit and Receive instead.
Also, you might want to review this:
»Connection issue? Information you need before posting.
And provide the relevant information in a new thread |
·