eq2675
join:2006-02-20
Acworth, GA
1 edit | 1.5 MB to 3.0 MB upgrade went pretty good except .. Microsoft notified it's Action Pack subscribers that the default delivery was changing from mailed media to download media. Well it's time to bite the bullet and increase my 9 year old 1.5 MB DSL over BellSouth / AT&T lines.
So I called the EarthLink CSR last night. Told them I needed more bandwidth and I didn't want to pay over the $49.95 that I was being billed for 1.5 service. CSR said a tech would call me with the upgrade information.
Well this morning I awake to having SYNC, but no surf even after the usual power cycle. No problem I have Bellsouth DSL Lite on the other phone line. Maybe EarthLink is working on it.
So after work this evening I see still SYNC, but no surf. So I telnet in to my trusty Zyxel 642M to see my speed is over 3200 download and 360 something upload.
I call support to see what is up. Well the CSR tells me I have been upgraded and starts going over the power cycle modem light thing. I quickly ask if there is any possibility that my VCI/VPI settings need to be changed. He replies "NO".
Well after a few more lines of conversation I ask him to tell me what the VCI, VPI settings should be. I'm at 8, 35 and have been for 9 years. He responds 0, 35. I made the changes I am up and running.
I asked the CSR if there was anything else I could help him with (I'm in I.T. too). He said no.
Ran Dr TCP and bumped up my RWIN to 34848 and now speakeasy reports 3042 down and 304 up. Whoopee! |
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 Doctor OldsI Need A Remedy For What's Ailing Me.Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18 | Very nice! Congratulations on your successful upgrade!  |
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eq2675
join:2006-02-20
Acworth, GA | reply to eq2675
FWIW, I just went to a clients home last Friday where they were getting a new install for AT&T DSL using a customer provided used DSL modem.
Well the client had spent hours on the phone with Tier 1 support without a resolution. The first thing I did with the modem was to check VCI and VPI settings. It was 8/35. Changed it to 0/35 and all was well.
Support at both EarthLink and AT&T should be on top of this, but apparently they are not.
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Doctor OldsI Need A Remedy For What's Ailing Me.Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18 | reply to eq2675
Re: 1.5 MB to 3.0 MB upgrade went pretty good except .. 8/35 Bellsouth DSL (Customer of Bellsouth)
»AT&T Southeast Forum FAQ »What are the correct VPI/VCI numbers for FastAccess?
0/35 Earthlink DSL (Customer of Earthlink)
»EarthLink DSL FAQ »What are the VPI/VCI modem settings for Earthlink ADSL lines?
The Earthlink supplied Modems (since 2003) automatically select the correct VPI/VCI.
»EarthLink DSL FAQ »What type of DSL modem does Earthlink provide?
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? |
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