julienvf
join:2008-12-30
Verdun, QC
 ·Acanac
| reply to tkachuk
Re: Acanac VOIP Good or Bad?
Good for the money but if you are on interleaved dsl, line will cut sometimes (you'll miss words, etc.) I have a few customers who got really unhappy with VOIP and they had to switch back to Bell because Bell's network was saturated in their network causing many packet lost... |
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Acanac PN
Acanac Support
Premium
join:2008-10-27
Montreal, QC
| Agree about these issues.
That's why we try to switch to fast path when VoIP is used and quality suffers.
Unfortunately, the process is again Bell-dependent.
Acanac support creates "trouble queries" - internal tickets to ask for fast path profiles.
Usually, if the line allows, bell techs do the change, but again, it is not straightforward process.
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Fergless
join:2008-04-19
Toronto, ON
·Acanac
1 edit |  Acanac VOIP Good
Wish I could get back on Fast Path again, but I don't like Bell messing with my profile. I was on Fast Path for about a year started getting intermittent disconnects and ended up on Interleave, Noise Margins stayed the same as on Fast Path?
I wasn't having errors on my line. Looking at ping rates of 70ms now. Voip is still good though, even when using torrent client.
Downstream Rate: 5056 kbps
Upstream Rate: 800 kbps
Channel: Interleaved
Current Noise Margin: 16.0 dB (Downstream), 15.0 dB (Upstream)
Current Attenuation: 41.7 dB (Downstream), 26.0 dB (Upstream)
DSLAM Vendor Information: Country: {0x0F} Vendor: {ALCB} Specific: {0x00}
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