said by Aveamantium :

There is a $50 administrative fee for any illegitimate chargebacks placed against us.

said by v35_pilot :

What if you contest this administrative fee, resulting in a chargeback? And so on, and so on....

said by Aveamantium :

Good point... As for the $49.95 cancellation fee, it looks like you can avoid this if you cancel in the first 14 days or the last 14 days of the contract? That is if I'm reading this correctly? Could someone please verify this!?

said by chemie :

I know I read this before but I went back in history of posts to Feb and could not find ... What is sequence for cancellation?

said by unknvoip :

From the TOS:

...or within fourteen (14) days of the end of the prepaid term.

A monthly plan is not a prepaid plan. Besides, if you paid for a month of service, what would be the reason to cancel in the first 16 days over the last 14 days of the month? Just program a reminder to yourself to cancel 20 days into your month.

said by ptrowski :

It's not sad, burris. Usually a call to customer service is the easiest way.
When I cancelled it was painless. I had my number ported, sent my email to cancel, sent my adapter, and it was done.

After my BYGO term I went monthly. I think it is easier to have them move you to monthly billing if you are porting out to ensure you have your port 100% secure. Paying one extra month to ensure it is done is better, wouldn't you agree?

said by ptrowski :

I would venture to guess that 99% of the questions could have been answered with an email or call before posting. Instead you have multiple parties offering multiple interpretations usually started in a thread where someone may/may not have searched the topics here.

Like I usually suggested a call/email to the source usually clears it up.

said by burris :

Not to dig too far into the past, but I'm sure you remember how interminably long it took for either a trouble ticket to be answered or how long you had to queue up on hold before a call was answered. Some of those times were so long, the customer would have had to renew for another year to connect to someone.
And the price was the same then as it is now..

said by unknvoip :

Wow, thanks guys for bringing some life back to the VT forum. This is a little like the old days, except that all of you are on other providers. I'm still here, service working fine and not willing to risk messing with the WAF to chase a few pennies.

It is nice to see that there are a few people I can count on to jump into the fray when there is a chance for a visit from the Ghost of VT past.

To borrow from another thread in another forum, I think I'll go make some popcorn and sit back and enjoy the show.

said by 44402812 :

Good for you, I'm happy, the CEO needs someone to keep his sports cars on the road at all costs, lol.

said by 44402812 :

Good for you, I'm happy, the CEO needs someone to keep his sports cars on the road at all costs, lol.

said by Aveamantium :

However, this time I submitted a ticket and got my answer within a few minutes (posted here to help others), and only got grief on this forum... Nice... I understand why people don't post here anymore. There are still a few that help around here (you know who you are) but other than that it is nothing but a flame fest!

said by 44402812 :

Actually, it is a motorcycle. A scooter does not go 110 MPH, but then again I noticed most people here can't take a joke or veer OT without getting the facts straight. If ViaTalk is non-for-profit then post your proof, don't just assume. Even the CEO can be a real jerk! I guess water seeps its own level? JMHO

said by ptrowski :

I was making a comparison between two vehicles. How about a 10 speed bike vs a sports car?
I also assumed that they are a "for profit" company. I need proof that they are looking to make money?

said by 44402812 :

Yeah but why? unknvoip was replying to me not you? He got my joke regarding Brenden posting of his car. No harm was meant by it. So let it drop! Why make a comparison about anything? BTW I also drive a Mazda Maita so ya can make fun of that also?

said by ptrowski :

I am not a consultant, I place them.

Many places have a cancellation fee. Heck, even Phonepower has one, but I assume you forgot that.

"If this Agreement is terminated prior to the end of a Contract Subscriber's Contract Term, such Contract Subscriber must pay, in addition to all fees and other charges accrued or otherwise payable under the terms of this Agreement, an early termination fee in the amount of ninety-nine dollars($99.00) ("Early Termination Fee") or the remainder of the contract amount, whichever is less."

said by unknvoip :

Who wants some?

said by burris :

Some logic there, but I don't think it really addressed my comments.

I think that if you search the posts for the last 2 years, you will see hundreds of posts both asking this question...interpretations of this question by others...insults heaped on some of the posters who dared question the providers motives...and let's not forget the bandwidth spent on trying to interpret the taxing structure, that I see is still in question..
Although you suggest a safe way, the sad part is that the ordinary folk have great difficulty as well as trepidation in either signing up or in trying to safely leave.

said by burris :

It certainly seems sad that paying customers must go through all these machinations in order to survive.

It should be obvious that the TOS is so obscure that only until one needs to change something, do the answers surface...and even then, the ones who have been around for years have a number of interpretations. Just read the voluminous posts.
One would have thought that by now, the picture would be crystal clear.