dbmaven
There's no shortage
Premium,Mod
join:1999-10-26
Sty in Sky
clubs: |  reply to unknvoip
(topic move) Procedure to Cancel
Moderator Action
The post that was here (and all 2 followups to it), has been moved to a new topic .. »Procedure to Cancel |
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unknvoip
WWJID?
join:2006-07-25
Rochester, NY
 ·ViaTalk
| reply to chemie
Re: Procedure to Cancel
I believe your specific question was answered in the second post by dmolavi  : »Re: Procedure to Cancel
Simply submit a ticket to cancel and return the equipment, was the point of the two links provided - and that is essentially what you have done.
Of course, then some other discussions ensued, some relevant, some not. Some would call it entertainment, some not. Either way, I think the topic was covered as well as some other related discussion.
Now I am off to try to figure out why, when offered popcorn, a guest thinks its ok to request beer nuts. Kind of like trying to get a sports car on a scooter budget. |
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chemie
join:2005-01-01
Midland, MI
1 edit | reply to chemie
Well, thanks for hi-jacking my post as I never did get the answers but there is certainly a lot of back and forth on totally unrelated topics...
Anyway, number ported so I submited a ticket to return the hardware and put that inside the box and mailed it off. I will cancel in a week after it arrives there.
See you later VT forums.. |
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44402812
Hack The Planet
Premium
join:2006-08-28
Plattsburgh, NY
2 edits | reply to unknvoip
said by unknvoip :Who wants some? I want some... Can I get some beer nuts as well  |
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unknvoip
WWJID?
join:2006-07-25
Rochester, NY
·ViaTalk
| reply to 44402812
Who wants some? |
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44402812
Hack The Planet
Premium
join:2006-08-28
Plattsburgh, NY
1 edit | reply to ptrowski
said by ptrowski :I am not a consultant, I place them. Many places have a cancellation fee. Heck, even Phonepower has one, but I assume you forgot that. "If this Agreement is terminated prior to the end of a Contract Subscriber's Contract Term, such Contract Subscriber must pay, in addition to all fees and other charges accrued or otherwise payable under the terms of this Agreement, an early termination fee in the amount of ninety-nine dollars($99.00) ("Early Termination Fee") or the remainder of the contract amount, whichever is less." I just got this email from PhonePower! Thanks for bringing that up potrowski:
Thank you for your inquiry. There are no cancellation fees for the service. The early termination fee is to terminate a contract between the customer and Phone Power. The early termination fee is assessed for contract plans only. Regular month to month plans can be cancelled at any time with 30 days written notice with no cancellation fee.
Regards,
jimw
Customer Support,
Business Account Specialist
888-607-6937
Extension 4430 |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
 ·Metrocast Communic..
 ·AT&T DSL Service
·ViaTalk
| reply to 44402812
I am not a consultant, I place them.
Many places have a cancellation fee. Heck, even Phonepower has one, but I assume you forgot that.
"If this Agreement is terminated prior to the end of a Contract Subscriber's Contract Term, such Contract Subscriber must pay, in addition to all fees and other charges accrued or otherwise payable under the terms of this Agreement, an early termination fee in the amount of ninety-nine dollars($99.00) ("Early Termination Fee") or the remainder of the contract amount, whichever is less."
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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44402812
Hack The Planet
Premium
join:2006-08-28
Plattsburgh, NY
| reply to ptrowski
O okay thanks for clearing that up. If you have seen some of the PMs he has sent people in the past you would understand. For someone that is a "CEO" he does not act like it? JMHO? Anyway, your right dude I'm just going to let it drop and apologize to ya. Just going to try to bite my tongue on this type of thread As far as starting my own VoIp? No way in hell! To much grief, look at nitzan the poor guy.  Your a consultant right? Why don't ya tell ViaTalk it is not good business to charge cancellation fees with the economy being so bad? Thanks |
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ptrowski
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Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
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| reply to 44402812
said by 44402812 :said by ptrowski :said by 44402812 :Actually, it is a motorcycle. A scooter does not go 110 MPH, but then again I noticed most people here can't take a joke or veer OT without getting the facts straight. If ViaTalk is non-for-profit then post your proof, don't just assume. Even the CEO can be a real jerk! I guess water seeps its own level? JMHO I was making a comparison between two vehicles. How about a 10 speed bike vs a sports car? I also assumed that they are a "for profit" company. I need proof that they are looking to make money? Yeah but why? unknvoip was replying to me not you? He got my joke regarding Brenden posting of his car. No harm was meant by it. So let it drop! Why make a comparison about anything? BTW I also drive a Mazda Maita so ya can make fun of that also? You lost me.....
My comparison was a scooter (non-profit) vs a sports car (for profit). No need to take anything personally. I don't personally care what type of car you drive.
No_one said it right, the same dregs come up on these types of threads and then start making personal remarks about the owner of VT. Why not start your own VoIP company that is superior and really show him up?
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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44402812
Hack The Planet
Premium
join:2006-08-28
Plattsburgh, NY
| reply to ptrowski
said by ptrowski :said by 44402812 :Actually, it is a motorcycle. A scooter does not go 110 MPH, but then again I noticed most people here can't take a joke or veer OT without getting the facts straight. If ViaTalk is non-for-profit then post your proof, don't just assume. Even the CEO can be a real jerk! I guess water seeps its own level? JMHO I was making a comparison between two vehicles. How about a 10 speed bike vs a sports car? I also assumed that they are a "for profit" company. I need proof that they are looking to make money? Yeah but why? unknvoip was replying to me not you? He got my joke regarding Brenden posting of his car. No harm was meant by it. So let it drop! Why make a comparison about anything? BTW I also drive a Mazda Maita so ya can make fun of that also? |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk
| reply to 44402812
said by 44402812 :Actually, it is a motorcycle. A scooter does not go 110 MPH, but then again I noticed most people here can't take a joke or veer OT without getting the facts straight. If ViaTalk is non-for-profit then post your proof, don't just assume. Even the CEO can be a real jerk! I guess water seeps its own level? JMHO I was making a comparison between two vehicles. How about a 10 speed bike vs a sports car?
I also assumed that they are a "for profit" company. I need proof that they are looking to make money?
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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44402812
Hack The Planet
Premium
join:2006-08-28
Plattsburgh, NY
| reply to ptrowski
Actually, it is a motorcycle. A scooter does not go 110 MPH, but then again I noticed most people here can't take a joke or veer OT without getting the facts straight. If ViaTalk is non-for-profit then post your proof, don't just assume. Even the CEO can be a real jerk! I guess water seeps its own level? JMHO |
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dcurrey
Premium
join:2004-06-29
·ViaTalk
| reply to Aveamantium
said by Aveamantium :However, this time I submitted a ticket and got my answer within a few minutes (posted here to help others), and only got grief on this forum... Nice... I understand why people don't post here anymore. There are still a few that help around here (you know who you are) but other than that it is nothing but a flame fest! Been that way for several months now. Have a couple uses that should have been banned some time ago. Why the flaming and trolling is allowed to continue is beyond me. Maybe being a premium member gets you a free pass. Guess the only option is to ignore them but then someone quotes the text anyway so it really doesn't help.
For the record my service with VT is fine also. |
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Aveamantium
join:2006-10-02
Loveland, CO
·ooma
·ViaTalk
| reply to ptrowski
I have typically found that it is easier to post in these forums than submit a ticket. However, this time I submitted a ticket and got my answer within a few minutes (posted here to help others), and only got grief on this forum... Nice... I understand why people don't post here anymore. There are still a few that help around here (you know who you are) but other than that it is nothing but a flame fest! |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk
| reply to 44402812
said by 44402812 :said by unknvoip :Wow, thanks guys for bringing some life back to the VT forum. This is a little like the old days, except that all of you are on other providers. I'm still here, service working fine and not willing to risk messing with the WAF to chase a few pennies. It is nice to see that there are a few people I can count on to jump into the fray when there is a chance for a visit from the Ghost of VT past. To borrow from another thread in another forum, I think I'll go make some popcorn and sit back and enjoy the show. Good for you, I'm happy, the CEO needs someone to keep his sports cars on the road at all costs, lol. I would rather have his sports car than a motor scooter. Last time I checked VT was not a non-profit organization.
I agree with no_one, you have someone that asked a question and the same thing happens every time.
So when you got the cut and paste of the TOS chemie and asked for clarification what was their response?
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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unknvoip
WWJID?
join:2006-07-25
Rochester, NY
·ViaTalk
| reply to 44402812
said by 44402812 :Good for you, I'm happy, the CEO needs someone to keep his sports cars on the road at all costs, lol. I am thrilled to have your approval, Champ, but I hardly doubt my phone bills are keeping Brendan's car habit going. |
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chemie
join:2005-01-01
Midland, MI | reply to chemie
I did post a ticket with my question and all I got was a cut-paste of TOS. |
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no_one
@qwest.net
 from:
unknvoip
| reply to chemie
It's like a bad breakup. Whine and complain before leaving. Then take forever leaving and want to know how to do it. I need the support or others. Please agree with me and leave also. Then come back later to say why does anyone else want to date my ex. I didn't like them why should you. Plus whine that someone owning a company thinks they can own a better car than you. It is not the American way. We should all drive yugos.
They are a private company. No monopoly and tons of competition. |
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44402812
Hack The Planet
Premium
join:2006-08-28
Plattsburgh, NY
| reply to unknvoip
said by unknvoip :Wow, thanks guys for bringing some life back to the VT forum. This is a little like the old days, except that all of you are on other providers. I'm still here, service working fine and not willing to risk messing with the WAF to chase a few pennies. It is nice to see that there are a few people I can count on to jump into the fray when there is a chance for a visit from the Ghost of VT past. To borrow from another thread in another forum, I think I'll go make some popcorn and sit back and enjoy the show. Good for you, I'm happy, the CEO needs someone to keep his sports cars on the road at all costs, lol. |
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unknvoip
WWJID?
join:2006-07-25
Rochester, NY
·ViaTalk
| reply to ptrowski
Wow, thanks guys for bringing some life back to the VT forum. This is a little like the old days, except that all of you are on other providers. I'm still here, service working fine and not willing to risk messing with the WAF to chase a few pennies.
It is nice to see that there are a few people I can count on to jump into the fray when there is a chance for a visit from the Ghost of VT past.
To borrow from another thread in another forum, I think I'll go make some popcorn and sit back and enjoy the show. |
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