 levI think there is a target on my backPremium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
kudos:2
 ·AT&T Midwest
| Delaying U-verse deployment cost them my business I've had a static AT&T plan since 2001. Last year, they conditioned the lines to my cross-connect box in preparation for U-verse, marked off the spot for the VRAD pedestal, and then... nothing.
Due to my distance from the CO, and the fact that they never made the remote terminal nearby DSL capable, I could only get service from a very long run from the central office. I kept it for years, due to the efforts of the AT&T support people here, who are great. But due to distance, all I could get for sync was 1984/512 on a 3008/512 package.
$15/month more for Comcast got me 6000/1000, that's supposed to go to 12000/2000 by the end of this month, with static IPs as well.
They definitely slowed deployment, and it's the second time they chose not to expand capabilities to this area this decade. Comcast, meanwhile, went from patheticly slow after kids got home from school a couple of years ago, to downright reliable and stable. AT&T may have better field techs, but upper management is damaging the future of the company. |
