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MJScott

join:2009-03-04

distinctive ring

quote:
Another thing I noticed is that while Shaw supports distinctive ring, you cannot turn off Voicemail for the distinctive ring number. This means you can't use it for a fax. Telus does support this.

you may want to call into tech support for that, as far as i know this has been doable for a very long time. I quite often see customer service improperly setting up DR lines that people want to use for faxing and it only take a few second to configure it properly on Shaw's side.

Mango
www.toao.net

join:2008-12-25
Alberta
kudos:8
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2 edits

Interesting. It was Tech Support who told me it couldn't be done. Do you work for Shaw, or are you a customer who has done this?

Thanks for the information.

Edit: Any idea what strings I can pull to get overlines with the same outgoing Caller ID?


MJScott

join:2009-03-04

I worked in Shaw tech support for quite sometime, and more specifiably i was a dedicated phone agent. Its definitely possible to turn those settings off..

and as for the overlines caller id.. im not touching that with a 10 foot pole haha


Mango
www.toao.net

join:2008-12-25
Alberta
kudos:8

Oh really? Do I detect some gossip?


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