Re: Thinking of leaving VT for PhonePower. Any thoughts? in ViaTalk http://www.dslreports.com/forum/r22510969 en Fri, 04 Dec 2009 08:44:00 EDT Fri, 04 Dec 2009 08:44:00 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22526972 med1234 :
said by PhonePwrTech See Profile :

Med1234,

I have confirmed with my Billing manager that your order was corrected and resubmitted. We will not port out the wireless number that was originally submitted to us. Should you have any additional questions, comments, or concerns regarding the order, please feel free to contact our sales staff.
Thanks for all your help. So far CS has been top notch could not ask for more at PP price. ]]> http://www.dslreports.com/forum/remark,22526972 Wed, 10 Jun 2009 10:23:55 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22523445 PhonePwrTech : Med1234,

I have confirmed with my Billing manager that your order was corrected and resubmitted. We will not port out the wireless number that was originally submitted to us. Should you have any additional questions, comments, or concerns regarding the order, please feel free to contact our sales staff.]]> http://www.dslreports.com/forum/remark,22523445 Tue, 09 Jun 2009 17:28:28 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22522945 burris :
said by ptrowski See Profile :

said by burris See Profile :

said by johndoe :

»voipo.com
$99/yr or $15/month
I may add to that....

It works and there is no BS with billing..What you see is what you get. Support is superb..
Not entirely true as the taxes are soon to be itemized for new subscribers. So what you see will vary soon by your location.
Maybe if you hurry, this will still be in effect....

============

Current Customers

We will honor our agreement with existing customers. All customers who currently have service or order service prior to this being fully implemented will be able to maintain the $3 flat rate “bundled” fee.

Rollout

We’re working on integrating this into our frontend billing systems and expect to roll this out over the next few weeks. Again, all orders prior to this will be able to stick to the flat rate method. All orders after this goes live will have the taxes and fees passed through and itemized. Users will be able to check their service address prior to ordering for real-time figures.
__________________
Timothy Dick
Founder
VOIPo.com

]]> http://www.dslreports.com/forum/remark,22522945 Tue, 09 Jun 2009 16:08:20 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22522781 ptrowski :
said by burris See Profile :

said by johndoe :

»voipo.com
$99/yr or $15/month
I may add to that....

It works and there is no BS with billing..What you see is what you get. Support is superb..
Not entirely true as the taxes are soon to be itemized for new subscribers. So what you see will vary soon by your location.
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org]]> http://www.dslreports.com/forum/remark,22522781 Tue, 09 Jun 2009 15:37:19 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22521670 Aveamantium : Wow, I guess if I go with them I'll try to leave that second step blank (if you can). Good luck!]]> http://www.dslreports.com/forum/remark,22521670 Tue, 09 Jun 2009 12:50:26 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22521350 dcurrey : Hope they don't end up porting you cell out. That would really be bad especially if the cell company hits you with at $200 ETF.]]> http://www.dslreports.com/forum/remark,22521350 Tue, 09 Jun 2009 12:04:26 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22521321 med1234 :
said by ptrowski See Profile :

said by 44402812 See Profile :
said by med1234 See Profile : After a very confusing chat session here is what they sent in an e-mail "We pass ALL caller ID info we are sent, if a name and number are sent to us, they will both be relayed. If only a number is sent to us, only a number will be relayed. For outbound calls, there are two options for caller ID. Either you can have it display the first and last name on the account, as well as the number, or blocked entirely. You cannot choose to block just the name or just the number, it is either both on, or both off." Now I can only hope their phone service is at least as good as VT as I have no way to test their service until my number ports over
With the recent threads in this forum I don't see how they can be any worse? If VT had stellar service you would not be heading for greener pastures?
Price. Ever consider that? My service worked well but there were some better deals out there. Fairly simple. Edit-Fixed pre-coffee spelling error.
Started another chat to ask about the port status since I have not seen any communications since I signed up. The number they were going to port was the number I put into the second step of the signup process where they tell you to provide a number other then your VOIP number and not the number I put into the first screen of the signup process where they specifically ask for the number to port. They claim to have made the correction but at this point I am very afraid they will screw things up. Maybe I will cancel everything at this point and just stay with VT and atleast I wont have to worry about losing my phone numbers with these people.]]> http://www.dslreports.com/forum/remark,22521321 Tue, 09 Jun 2009 11:57:30 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22521245 ptrowski :
said by nycityny See Profile :

said by ptrowski See Profile :

My service has been "ok". Echo on the caller side has come and gone, MWI light has stayed on for days. Most of it has been minor, but when you tally it all up if the price point was not where it it then I would consider making a move.

So what you are saying is that a customer deciding between VOIPo and someone else with comparable pricing should consider the somebody else? Particularly if that someone else is discussed favorably on these boards, or infrequently (no news is good news)?
That is just my experience. People can add that to the general information and make their decisions based on many facts. The voipo forums echo some of the same, the difference is that they are not open to the public and you have to be a customer to even view them.
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org]]> http://www.dslreports.com/forum/remark,22521245 Tue, 09 Jun 2009 11:47:24 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22521222 nycityny :
said by ptrowski See Profile :

My service has been "ok". Echo on the caller side has come and gone, MWI light has stayed on for days. Most of it has been minor, but when you tally it all up if the price point was not where it it then I would consider making a move.

So what you are saying is that a customer deciding between VOIPo and someone else with comparable pricing should consider the somebody else? Particularly if that someone else is discussed favorably on these boards, or infrequently (no news is good news)?]]> http://www.dslreports.com/forum/remark,22521222 Tue, 09 Jun 2009 11:44:58 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22515466 ptrowski : My service has been "ok". Echo on the caller side has come and gone, MWI light has stayed on for days. Most of it has been minor, but when you tally it all up if the price point was not where it it then I would consider making a move.

Plus they will be itemizing taxes for new subscribers soon, something to take into account also.]]> http://www.dslreports.com/forum/remark,22515466 Mon, 08 Jun 2009 12:29:05 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22515228 nycityny :
said by Aveamantium See Profile :

I've also considered VOIPo, but I'd like to see them build up a little more before I jump to that ship. I'm still thinking that they have some "growing pains" in front of them (still a pretty young company)... Maybe in a another year or two I'll look in that direction depending on how their future reviews turn out.
Ditto. I've seen a lot of problem threads on these boards related to VOIPo.]]> http://www.dslreports.com/forum/remark,22515228 Mon, 08 Jun 2009 11:45:25 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22515200 Aveamantium : I've also considered VOIPo, but I'd like to see them build up a little more before I jump to that ship. I'm still thinking that they have some "growing pains" in front of them (still a pretty young company)... Maybe in a another year or two I'll look in that direction depending on how their future reviews turn out.]]> http://www.dslreports.com/forum/remark,22515200 Mon, 08 Jun 2009 11:41:01 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22515145 burris :
said by johndoe :

»voipo.com
$99/yr or $15/month
I may add to that....

It works and there is no BS with billing..What you see is what you get. Support is superb..]]> http://www.dslreports.com/forum/remark,22515145 Mon, 08 Jun 2009 11:30:36 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22515118 anon : »voipo.com
$99/yr or $15/month]]> http://www.dslreports.com/forum/remark,22515118 Mon, 08 Jun 2009 11:24:15 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22515074 Aveamantium :
said by nycityny See Profile :

said by Aveamantium See Profile :

Add another... Only looking due to price.
Me too. My ViaTalk two year plan ends on July 26. As I use ViaTalk only as a back-up to my main VoicePulse line (and as a Los Angeles number even though I'm in NY), price is a big issue for me.

Unfortunately, it looks like PhonePower's 2nd year free offer expires in a few days. If they resume that promotion at the end of July I might join. Otherwise, the savings isn't enough to move.
I've been watching that 2nd year free offer and so far it renews as soon as it expires... However this could change by the time I renew, which would change my overall outlook. Unfortunately VoicePulse is not an option for me as they don't offer service in my area.]]> http://www.dslreports.com/forum/remark,22515074 Mon, 08 Jun 2009 11:15:01 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22515063 nycityny :
said by Aveamantium See Profile :

Add another... Only looking due to price.
Me too. My ViaTalk two year plan ends on July 26. As I use ViaTalk only as a back-up to my main VoicePulse line (and as a Los Angeles number even though I'm in NY), price is a big issue for me.

Unfortunately, it looks like PhonePower's 2nd year free offer expires in a few days. If they resume that promotion at the end of July I might join. Otherwise, the savings isn't enough to move.]]> http://www.dslreports.com/forum/remark,22515063 Mon, 08 Jun 2009 11:12:26 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22515011 44402812 :
said by ptrowski See Profile :

said by 44402812 See Profile :

said by med1234 See Profile :

After a very confusing chat session here is what they sent in an e-mail

"We pass ALL caller ID info we are sent, if a name and number are sent to us, they will both be relayed. If only a number is sent to us, only a number will be relayed.
For outbound calls, there are two options for caller ID. Either you can have it display the first and last name on the account, as well as the number, or blocked entirely. You cannot choose to block just the name or just the number, it is either both on, or both off."

Now I can only hope their phone service is at least as good as VT as I have no way to test their service until my number ports over
With the recent threads in this forum I don't see how they can be any worse? If VT had stellar service you would not be heading for greener pasturs?
Price. Ever consider that? My service worked well but there were some better deals out there. Fairly simple.

Edit-Fixed pre-coffee spelling error.

Yeah good point...How much are you saving and who are you with now? Thanks for the suggestion...I think I'll grab of Joe. :)]]> http://www.dslreports.com/forum/remark,22515011 Mon, 08 Jun 2009 11:01:59 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22514542 Aveamantium : Add another... Only looking due to price.]]> http://www.dslreports.com/forum/remark,22514542 Mon, 08 Jun 2009 09:42:03 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22514216 dcurrey : Agreed. If it wasn't for price and VT screwed up billing system I wouldn't bother looking around. Probably would have already signed up for another 18 months.]]> http://www.dslreports.com/forum/remark,22514216 Mon, 08 Jun 2009 08:24:25 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22514008 ptrowski :
said by 44402812 See Profile :

said by med1234 See Profile :

After a very confusing chat session here is what they sent in an e-mail

"We pass ALL caller ID info we are sent, if a name and number are sent to us, they will both be relayed. If only a number is sent to us, only a number will be relayed.
For outbound calls, there are two options for caller ID. Either you can have it display the first and last name on the account, as well as the number, or blocked entirely. You cannot choose to block just the name or just the number, it is either both on, or both off."

Now I can only hope their phone service is at least as good as VT as I have no way to test their service until my number ports over
With the recent threads in this forum I don't see how they can be any worse? If VT had stellar service you would not be heading for greener pasturs?
Price. Ever consider that? My service worked well but there were some better deals out there. Fairly simple.

Edit-Fixed pre-coffee spelling error.

--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org]]> http://www.dslreports.com/forum/remark,22514008 Mon, 08 Jun 2009 06:38:19 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22513735 44402812 :
said by N9MD See Profile :

said by med1234 See Profile :

Now I can only hope their phone service is at least as good as VT as I have no way to test their service until my number ports over
I know there are weaknesses in »/gbu ... but I've been around the BBR Forums since 2005 ... and I usually tell it as it is ... so you might want to at least look at my PP Review to get one impartial long time poster's view.
Make that 2... You can read my review as well. Trust me as with ViaTalk if the service becomes screwy I will be the first to let people know!

When I first went with PhonePower is was a little rocky, but it could have very well been Verizon. We had about 10 phone calls where people complained we sounded robotic. Since then we were put on a different router @ the DSLAM and our HT-502 has been updated. So it is\was hard to figure out the real culprit. I myself think it was a combination of latency and a congested router? Since these are circumstances beyond PhonePower's control I can't blame them.

Just be aware that every VoIp service has hiccups due to latency somewhere, dropped udp packets, etc. PhonePower sounds like we are right next door and can hit the other party with a stone 99% of the time.
Like any over VoIp service that uses the public internet you may get a few calls with a little echo? Or we might pick up the phone, dial a number, and nothing happens? So I hang up call again and the call goes through with no worries.

Is my service bulletproof, no! What service is? Is PhonePower reliable enough so I can pick up the phone and not have to worry if I'll get a dial tone, dropped call, fast busy? Hell Yeah! Welcome to the club and feel free to PM if you would like to see what service is like without the PTSN in the way. ]]> http://www.dslreports.com/forum/remark,22513735 Mon, 08 Jun 2009 02:55:20 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22512797 N9MD :
said by med1234 See Profile :

Now I can only hope their phone service is at least as good as VT as I have no way to test their service until my number ports over
I know there are weaknesses in »/gbu ... but I've been around the BBR Forums since 2005 ... and I usually tell it as it is ... so you might want to at least look at my PP Review to get one impartial long time poster's view.]]> http://www.dslreports.com/forum/remark,22512797 Sun, 07 Jun 2009 21:40:30 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22511885 44402812 :
said by med1234 See Profile :

After a very confusing chat session here is what they sent in an e-mail

"We pass ALL caller ID info we are sent, if a name and number are sent to us, they will both be relayed. If only a number is sent to us, only a number will be relayed.
For outbound calls, there are two options for caller ID. Either you can have it display the first and last name on the account, as well as the number, or blocked entirely. You cannot choose to block just the name or just the number, it is either both on, or both off."

Now I can only hope their phone service is at least as good as VT as I have no way to test their service until my number ports over
With the recent threads in this forum I don't see how they can be any worse? If VT had stellar service you would not be heading for greener pasturs? ]]> http://www.dslreports.com/forum/remark,22511885 Sun, 07 Jun 2009 17:51:35 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22511301 med1234 : After a very confusing chat session here is what they sent in an e-mail

"We pass ALL caller ID info we are sent, if a name and number are sent to us, they will both be relayed. If only a number is sent to us, only a number will be relayed.
For outbound calls, there are two options for caller ID. Either you can have it display the first and last name on the account, as well as the number, or blocked entirely. You cannot choose to block just the name or just the number, it is either both on, or both off."

Now I can only hope their phone service is at least as good as VT as I have no way to test their service until my number ports over]]> http://www.dslreports.com/forum/remark,22511301 Sun, 07 Jun 2009 15:06:18 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22511069 44402812 :
said by dcurrey See Profile :

Crap 44402812 See Profile actually posted a useful post here without bashing anyone. World must be coming to an end. :)

Why don't they advertise they have outbound callerid with name. For me thats a required feature. PP is not the only one not clear on this.
I thought everyone had outgoing CIDWN by now? Support is really quick about returning emails! If you have a question ask ;) Far as bashing people goes, I only do it if they get stupid or cough an attitude. ;) ]]> http://www.dslreports.com/forum/remark,22511069 Sun, 07 Jun 2009 14:05:14 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22511039 dcurrey : Crap 44402812 See Profile actually posted a useful post here without bashing anyone. World must be coming to an end. :)

Why don't they advertise they have outbound callerid with name. For me thats a required feature. PP is not the only one not clear on this.]]> http://www.dslreports.com/forum/remark,22511039 Sun, 07 Jun 2009 13:53:13 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22510969 44402812 :
said by dcurrey See Profile :

I have looked at them also. Looks like most of the features normal people use are included. They do have click to call and music on hold, and call hold. Don't seem to have the newer feature VT just added callerid block by name and outbound routing. Not sure if they have something similar to the blacklist features (blockcall, busy, stopcalling ect.) PP website seems to be goofed at the moment.

Don't know if they have outbound callerid with name.

Have no idea what the CP looks like. Don't seem to have demo

Only concern I see is if you are BYOD they actually lock the device. I understand why but I would never allow it. But then I don't own an ATA so I would just use the supplied device. So for me it wouldn't be an issue.
Here are some screenshots for everyone. They do have outgoing caller ID with name and Blacklisting. Custom music on hold is coming soon. If you are using their device why would BYOD even be a concern? The reason they lock it is to prevent un-needed support calls and DOS attacks. Of course people that like to tinker with the settings and are that anal don't usually care about other peoples time and resources? They only lock the lines in the ATA their service uses anyway.
JHMO ;)
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]]> http://www.dslreports.com/forum/remark,22510969 Sun, 07 Jun 2009 13:28:35 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22509432 Aveamantium : Thanks for your help guys... My contract expires the end of September so I'll probably look to start up the PP service around the first of August. Again, thanks for the responses!]]> http://www.dslreports.com/forum/remark,22509432 Sun, 07 Jun 2009 00:43:08 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22507881 med1234 :
said by med1234 See Profile :

My 2 year VT contract ends this month. I signed up for PP last night will keep you posted on activation and LNP progress.
Started a chat with them today (Saturday) to ask about order status and device config. They called to talk to me and answer questions. If their service is as good as their CS and stays like this I would gladly pay the regular price when my contract ends.

More updates to follow with a review once I have used them for a while.]]> http://www.dslreports.com/forum/remark,22507881 Sat, 06 Jun 2009 16:43:30 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22506131 chemie : I signed up with PP May 15 with VT expiring in July. I ran for 2 weeks on monthly plan to "test drive" and it seemed to give better voice quality for me (the issue I was having with VT). I switched to the "buy one get one free" special which they let me do as I was in the 30 day trial period. Also, I will pay the monthly $3 "fees" upfront so there is no stupid invoice and cc card each month (which I have to monitor to make so no double billing etc).

Started port on May 29 and got notification it will port on June 9. Not bad.]]> http://www.dslreports.com/forum/remark,22506131 Sat, 06 Jun 2009 08:05:54 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22506071 med1234 : My 2 year VT contract ends this month. I signed up for PP last night will keep you posted on activation and LNP progress.]]> http://www.dslreports.com/forum/remark,22506071 Sat, 06 Jun 2009 07:42:55 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22501744 Aveamantium : Thanks dcurrey... I'm not interested in BYOD so the last point is not an issue with me either, but definately good to know! Thanks again for the info!!]]> http://www.dslreports.com/forum/remark,22501744 Fri, 05 Jun 2009 13:14:28 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22501495 dcurrey : I have looked at them also. Looks like most of the features normal people use are included. They do have click to call and music on hold, and call hold. Don't seem to have the newer feature VT just added callerid block by name and outbound routing. Not sure if they have something similar to the blacklist features (blockcall, busy, stopcalling ect.) PP website seems to be goofed at the moment.

Don't know if they have outbound callerid with name.

Have no idea what the CP looks like. Don't seem to have demo

Only concern I see is if you are BYOD they actually lock the device. I understand why but I would never allow it. But then I don't own an ATA so I would just use the supplied device. So for me it wouldn't be an issue.]]> http://www.dslreports.com/forum/remark,22501495 Fri, 05 Jun 2009 12:34:00 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22500726 Aveamantium : I too am coming up on the end of my contract and was considering switching to PP purely from a price point (been happy with VT for the most part). Just wanted to verify a few things... Cancellation steps 1) Port Number; 2) Send in ATA; 3) Submit Trouble Ticket? Sound correct?

With respect to PP versus VT, is there any features that people have missed when moving to PP (I'm not looking for responses that dig at VT here, Thanks)?]]> http://www.dslreports.com/forum/remark,22500726 Fri, 05 Jun 2009 10:34:30 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22340054 cm631 : Being one who had and has both services....PhonePower runs circles around ViaTalk...ViaTalk simply has more problems then what its worth...They are rude, inconsiderate, and have no problem charging you when you owe a dime but when they owe you...lol...thats a different story...better just go and put it in your wait bin!! PhonePower is cheaper and much more reliable than ViaTalk hands down....Don't make a mistake and sign with ViaTalk...Go with reliability...Go with Phone Power!!!]]> http://www.dslreports.com/forum/remark,22340054 Mon, 04 May 2009 22:30:00 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22331099 schipperke : I just had to go look at my PP control panel to see when I switched, it was last November. Time flies when everything works. They have sent a couple emails, I think one recently, letting you know if there will be an upgrade, and that has never effected us. They give you the second line too. Not as "techie" as VT, they just give pretty solid service all around. They supplied us with a nice Grandstream ATA, and you can't get deep in to configuration, but can set a static IP on it, and have no problems behind my Actiontec.
OH, and when we prepaid, no monthly this & that charges.]]> http://www.dslreports.com/forum/remark,22331099 Sat, 02 May 2009 22:13:56 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22325173 44402812 :
said by fearlessfosdick See Profile :

My $199/2nd year free contract is almost up.

I've been somewhat happy w/VT but have had many issues over the two years.

I've heard that some users are happy with PhonePower. They seem to have similar features and use the same GrandStream ATA.

And w/PP I can get the same 2nd-year-free deal that I originally got from VT. My understanding is that VT won't give the same deal to existing users. Is that correct.

Are there any issues/problems with canceling VT service? Do I have to return the ATA?

Have you had any experience with PP?

Any thoughts/experiences would be greatly appreciated.

Thanks,

FF

See my review and link I posted to mediafire which will let you download a voice mail they left me. I feel it is the best 200.00 I spent knowing that:

A. My phone will work and will get notice of any planned outages.
B. I won't get hung up on or wait days for a ticket to get answered.
C. If someone does not know the answer they will find the answer and call you back the same day!]]> http://www.dslreports.com/forum/remark,22325173 Fri, 01 May 2009 15:19:44 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22323658 RogerD :
said by dcurrey See Profile :

From my understanding they don't do outbound callerid with name. Yea you can set the outbound callerid number to whatever you want with certain restrictions of course. But no name.
I'm not an expert on CallerID, but from what I've picked up in my readings, it seems CallerID Name is the result of the terminating service looking up the number in one of several sources. Populating those sources may be an issue. I've lost visibility in several "White Pages" when I moved my POTS number to VoIP. Kinda defeated the desired effect of porting my number of over 20 years...

I'm sure we will hear from some more knowledgeable.]]> http://www.dslreports.com/forum/remark,22323658 Fri, 01 May 2009 10:45:14 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22323523 dcurrey :
said by RogerD See Profile :

You might want to check closer on CC's CallerID service. If I recall, not only will they allow you to set your CallerID to any number on your account, you can validate other numbers (i.e. cell phone) and you can choose that for your CallerID.

Inbound CallerID has been there for a while. Plus, with their new Call Treatments, you can redirect calls based upon incoming CallerID or number dialed. This allows calls to a virtual number to be redirected (i.e. directly to VM) separately than other calls.

CallCentric is giving VT a run for their money feature wise in my book. Might be tough to decide when it's time to renew.
From my understanding they don't do outbound callerid with name. Yea you can set the outbound callerid number to whatever you want with certain restrictions of course. But no name.]]> http://www.dslreports.com/forum/remark,22323523 Fri, 01 May 2009 10:23:16 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22323462 ptrowski :
said by dcurrey See Profile :

Don't beat around the bush CyberSultan what are you trying to say about the GBU reviews? Don't answer I know the answer. :huh:
Very simple-the GBU has lost a ton of validity lately. I do the seem thing by having people review the forums for a better feel about the providers.

Yeah, some of the comments on the GBU can be useful but to me that's about it.
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org]]> http://www.dslreports.com/forum/remark,22323462 Fri, 01 May 2009 10:10:16 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22323028 dcurrey :
said by bubbanc See Profile :

Are those your average minutes from Voipo or CC? If Voipo, how in the heck did you get the total numbers. I've put a feature request in to show you tallys but they haven't put alot of time and effort into the call logs.
Those come from VT logs. ]]> http://www.dslreports.com/forum/remark,22323028 Fri, 01 May 2009 08:37:23 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22322924 Russell_ :
said by CyberSultan See Profile :

said by dcurrey See Profile :

Don't beat around the bush CyberSultan what are you trying to say about the GBU reviews?
I think the posts about a service speak louder than the reviews. That's all.
I feel the same way too. I've never used the GBU ratings / reviews when shopping for service and I've had paying accounts with 5 different companies over several years.
--
Russell]]> http://www.dslreports.com/forum/remark,22322924 Fri, 01 May 2009 08:06:26 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22322849 bubbanc :
said by dcurrey See Profile :

Haven't tried Phonepower but for me Voipo was a major disappointment.

I am thinking with my average usage for the last 4 months at 316 minutes outbound and 1218 inbound minutes in I might be able to go with Call Centric. I would need the pay as you go outbound and unlimited inbound would shave a dollar or two off what VT would bill me. Not too excited about having to watch the clock so to speak.

Major concern with CC is I want outbound and inbound callerid with name. Think they only offer inbound and they just started doing that.

Are those your average minutes from Voipo or CC? If Voipo, how in the heck did you get the total numbers. I've put a feature request in to show you tallys but they haven't put alot of time and effort into the call logs.]]> http://www.dslreports.com/forum/remark,22322849 Fri, 01 May 2009 07:29:32 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22322026 CyberSultan :
said by dcurrey See Profile :

Don't beat around the bush CyberSultan what are you trying to say about the GBU reviews?
I think the posts about a service speak louder than the reviews. That's all.]]> http://www.dslreports.com/forum/remark,22322026 Thu, 30 Apr 2009 23:19:05 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22321605 RogerD : You might want to check closer on CC's CallerID service. If I recall, not only will they allow you to set your CallerID to any number on your account, you can validate other numbers (i.e. cell phone) and you can choose that for your CallerID.

Inbound CallerID has been there for a while. Plus, with their new Call Treatments, you can redirect calls based upon incoming CallerID or number dialed. This allows calls to a virtual number to be redirected (i.e. directly to VM) separately than other calls.

CallCentric is giving VT a run for their money feature wise in my book. Might be tough to decide when it's time to renew.]]> http://www.dslreports.com/forum/remark,22321605 Thu, 30 Apr 2009 21:52:56 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22320927 dcurrey : Don't beat around the bush CyberSultan what are you trying to say about the GBU reviews? Don't answer I know the answer. :huh:]]> http://www.dslreports.com/forum/remark,22320927 Thu, 30 Apr 2009 19:26:17 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22320822 CyberSultan : FF, before you decide I would look at each service's website (that you are considering) to see which one offers the essentials of what you are looking for in a service (price, features, terms, etc)...and then do some good searches in these forums to see what experiences users of that service have had (which IMO will reveal more about a service than some of the GBU reviews). Good luck.]]> http://www.dslreports.com/forum/remark,22320822 Thu, 30 Apr 2009 19:03:16 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22320690 burris :
said by chemie See Profile :

I am up in July and want to test drive another one. Phonepower or VOIPO? Which one?
I vote for VOIPo since it works so well for me..]]> http://www.dslreports.com/forum/remark,22320690 Thu, 30 Apr 2009 18:39:26 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22320621 nitecourt : When I decided to switch providers I created a virtual credit card number that had enough credit for 3 months of taxes and fees. After my number ported away from ViaTalk I packed the ATA and everything that came with it in the original box. I even included my original welcome letter and scratched out the temp number ViaTalk assigned and wrote the number I ported away. I sent it Priority Mail, like they sent it, in the same shipping box. A few days later I received support ticket via email saying they received my request to cancel. I had to verify the 1st 2 and last 4 of my current credit card on file. After I did that it was cancelled. I had the $199/2nd year plus the SunRocket contract buyout. My service was set to end/renew in October.

I've never tried PP.]]> http://www.dslreports.com/forum/remark,22320621 Thu, 30 Apr 2009 18:26:36 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22320460 dcurrey : Haven't tried Phonepower but for me Voipo was a major disappointment.

I am thinking with my average usage for the last 4 months at 316 minutes outbound and 1218 inbound minutes in I might be able to go with Call Centric. I would need the pay as you go outbound and unlimited inbound would shave a dollar or two off what VT would bill me. Not too excited about having to watch the clock so to speak.

Major concern with CC is I want outbound and inbound callerid with name. Think they only offer inbound and they just started doing that.
]]> http://www.dslreports.com/forum/remark,22320460 Thu, 30 Apr 2009 17:50:11 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22320413 chemie : I am up in July and want to test drive another one. Phonepower or VOIPO? Which one?]]> http://www.dslreports.com/forum/remark,22320413 Thu, 30 Apr 2009 17:41:59 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22319402 magilladke : I'm actually in the process of moving from ViaTalk to PP. I had a ton of problems w/ViaTalk over the past 2 years. I switched to month-to-month during the transition since my contract just ran out. I have BYOD so this "should" make things easier.

If your happy w/Viatalk I'd think about staying some more. I like the idea, just hasn't worked out for me.

Good luck.]]> http://www.dslreports.com/forum/remark,22319402 Thu, 30 Apr 2009 14:17:35 EDT Re: Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22319185 dcurrey : Best you can get is 18 months for $199 plus whatever taxes. You will have to submit a trouble ticket to get a ballpark figure on that. With most it averages about to around $16 a month for the term. Your millage may very.

You can keep the ata but they will bill you $50 for it.

Cancellations can only be done via trouble ticket.]]> http://www.dslreports.com/forum/remark,22319185 Thu, 30 Apr 2009 13:36:06 EDT Thinking of leaving VT for PhonePower. Any thoughts? http://www.dslreports.com/forum/remark,22319091 fearlessfosdick : My $199/2nd year free contract is almost up.

I've been somewhat happy w/VT but have had many issues over the two years.

I've heard that some users are happy with PhonePower. They seem to have similar features and use the same GrandStream ATA.

And w/PP I can get the same 2nd-year-free deal that I originally got from VT. My understanding is that VT won't give the same deal to existing users. Is that correct.

Are there any issues/problems with canceling VT service? Do I have to return the ATA?

Have you had any experience with PP?

Any thoughts/experiences would be greatly appreciated.

Thanks,

FF]]> http://www.dslreports.com/forum/remark,22319091 Thu, 30 Apr 2009 13:21:39 EDT