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did Shaw just increase webmail to 1gb »
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confusedinedm

@shawcable.net

Intermittent Network Issues

Hi,

I am having very strange intermittent issues with my network, I wonder if anyone has had similar issues.

It began two days ago, where our browser seemed to load webpages either very slowly or not at all. Almost all webpages seemed to be affected, except google would load every time at regular speed. Eventually I disconnected the router that I was using and connected straight to the modem.

Last night I spent about 2 hours on the phone with a tech pinging various websites continuously and doing tracerts on other websites. Some websites lose the trace others do not, but there doesn't seem to be any consistent server losing them. Although the websites that lose the trace are consistent. Also, we ran a few continuous pings, which either consistently pings (eg google.ca) or consistently times out (eg shaw.ca)

Two other things that are consistent are one game that I play called "world of warcraft" always disconnects at a certain point in the loading sequence. I am able to log into the game and into my character but when the game world loads it disconnects every time. The other thing that consistently doesn't work is www.speedtest.shaw.ca, it loads the website title in the title bar, but then is just stuck forever on loading and doesn't load anything.

Anyone have some other ideas I could try for troubleshooting?


Baud1200

@shawcable.net

Yep. same issues now ongoing for a while. Had 2 techs sent out now neither of which found a problem. One replaced all my wiring and as soon as he left the whole network lost connectivity. Took me over an hour to find one of the "good" cables he crimped on the spot were at fault.

Issue still persists, escalated to second lvl support and they basically are doing noting but having me log it.

As to your WoW issues, while it is not a solution this seems to help a little with some of the DNS issues you described.
Try setting your DNS servers manually to the open DNS servers 208.67.222.222 and 208.67.220.220 in your network settings while still leaseing a DHCP IP address from shaw.

Hopefully it cuts down you some disconnects.

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Forums » O Canada! » Canadian » Shawdid Shaw just increase webmail to 1gb »
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