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| Frequent disconnections After a couple problems, TDS recently sent me a replacement modem, the Actiontec gt701d. I'm having some problems with it too, though. The modem frequently and sporadically disconnects from the internet (the internet light goes out while the DSL light stays on). Sometimes it can't even go 5 minutes without me having to power cycle it. It's probably refurbished, so I suspect it's just a bad modem, but can anyone tell me if there's a simple way to fix this? Thanks! | | |
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| Tell me about it... I've had TDS for over five or six years, and I can't do a thing about changing them. I don't know what it is, but every time my brother and I are both gaming on our consoles, we get randomly disconnected at times.
Today seemed to be the day to where once I turn on my PS3, it gives me the infamous "ethernet cable is not connected" error, and then my router restarts.
I've been trying to fix this for a while now. At first I thought it was the DNS servers so I switched it to OpenDNS. That did not work so I've been trying to tweak things here and there so it will not disconnect my brother and me.
I'm still searching for an answer, and I'll come back if I find anything out. | |
| reply to M Parkison
Re: Frequent disconnections I have a similar (if not the same) problem. There are many times that I will be surfing along and get bumped offline and have to power cycle the modem. It will only give a flashing internet light until I unplug the power and wait 30 seconds or so.
I agree with Mooey, whenever I seem to have a heavy load on the line it is more frequent, almost like their signal is weak. Trouble is it is intermittent. It can go days sometimes and then there are days where I have to power cycle 2-3 times.
AT&T put all new wiring from my grey NIC box outside my house to the telephone main junction box (wherever that is in my neighborhood?) after the phone and dsl quit after heavy rains. I have all new wire from NIC box to the modem. I have no other phone equipment on the line to interfere with the DSL. I do not know what else it can be.
I also am sort of stuck with TDS. They have checked from their end and of course "no problem found" and they tweaked some settings on their end to give a more consistant connection. None of this helps, by the way.
Tech support consists of "be sure cables are hooked up" "power cycle the modem" and so on. I gave up and just power cycle as needed.
Sorry I cant help, but dont feel bad, you are not the only one. I had a better,faster connection over 10 years ago out in the country. I move to the city and have terrible service. | |
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