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DabberDan

join:2004-11-15
Gatineau, ON
Reviews:
·NBTel now Aliant

SS5200 - administration connectivity issues

I've unlocked and upgraded the firmware on my SS5200. I had set it up as a backup to replace my current modem in case something happened. This was a few months ago.

I can no longer connect to it. I've reset the modem which still hasn't let me connect to it.

I've tried setting up various TCP/IP settings in all of the cases, it doesn't find »speedstream nor does it find 192.168.254.254 or any other combination I've found.


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18

To reset it you have to hold the reset for longer than 4 seconds (just clicking it does nothing), but not longer than 10 seconds as that cancels the reset. When you see the Pwr LED flash red/green is when you let go.

Then you must be directly connected to the Modem with your PC setup for DHCP. Type in an open DOS Command Box "ipconfig" minus the quotes and read what the Default Gateway IP is listed there for the Ethernet adapter. Now type that IP into your Browser.

Regards,

Doctor Olds
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?


DabberDan

join:2004-11-15
Gatineau, ON

reply to DabberDan
That's what the problem is, I don't get assigned an IP or gateway.



Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18

What error message or what IP info do you get when you release and renew the DHCP lease using ipconfig?

You are hooked to the Modem direct with a single PC, you are not using a PPPoE Broadband Icon to dial out, correct? When you plugged in the Ethernet cable the LED for Ethernet and the LED on the PC back both lit up, correct?

In a DOS Command Box type "ipconfig /release" then wait 5 seconds ..... then type "ipconfig /renew" now type "ipconfig /all" and post the results.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?


DabberDan

join:2004-11-15
Gatineau, ON
Reviews:
·NBTel now Aliant

said by Doctor Olds:

What error message or what IP info do you get when you release and renew the DHCP lease using ipconfig?
I get a default IP assigned 169.x.x.x (something like that)

said by Doctor Olds:

You are hooked to the Modem direct with a single PC, you are not using a PPPoE Broadband Icon to dial out, correct? When you plugged in the Ethernet cable the LED for Ethernet and the LED on the PC back both lit up, correct?
Yeah, hooked up directly. The Ethernet light is on and blinks whenever I try to access »speedstream.

said by Doctor Olds:

In a DOS Command Box type "ipconfig /release" then wait 5 seconds ..... then type "ipconfig /renew" now type "ipconfig /all" and post the results.
I've tried this but it seems to hang. After a while, I close out the DOS window and get 0.0.0.0 assigned.


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18

1 edit

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You should only see zeroes when you press enter after the "ipconfig /release" command as the images show above. They should not be a result after "ipconfig /renew" command.

Your LAN settings should be double-checked and verified to match the two last images above.

You didn't post the output from your "ipconfig /all" command. Still need to see those results. You can use XXXs for the Computer Name and for the MAC ID for your privacy.

Try resetting the Modem again making sure to follow the steps here:



--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

DabberDan

join:2004-11-15
Gatineau, ON
Reviews:
·NBTel now Aliant

reply to DabberDan
I was waiting too long before releasing the button.

When it blinks, release. It works! Thanks.

On a side note, it's shame that one cannot run in bridge mode and keep the admin console



Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18

said by DabberDan:

I was waiting too long before releasing the button.

When it blinks, release. It works! Thanks.
You are Welcome! Glad that it turned out to be an easy fix.
said by DabberDan:

On a side note, it's shame that one cannot run in bridge mode and keep the admin console
The 5200 can be setup just like the 4200 Bell FAQ shows (it is seen in the Log as "Current Mode: Bridge-Router"), then you would need to know how to/have hardware capable of adding a Static Route to the Private LAN IP (aka »192.168.254.254 or whatever the LAN IP is for your 5200) and allow it out of your chosen hardware on the WAN Interface. There are some consumer class Routers that cannot do this, so verify the capabilities of any Router before purchase.

»Bell Canada Internet FAQ »How do I change into bridged mode on the 4200?
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

DabberDan

join:2004-11-15
Gatineau, ON
Reviews:
·NBTel now Aliant

said by Doctor Olds:

said by DabberDan:

I was waiting too long before releasing the button.

When it blinks, release. It works! Thanks.
You are Welcome! Glad that it turned out to be an easy fix.
said by DabberDan:

On a side note, it's shame that one cannot run in bridge mode and keep the admin console
The 5200 can be setup just like the 4200 Bell FAQ shows (it is seen in the Log as "Current Mode: Bridge-Router"), then you would need to know how to/have hardware capable of adding a Static Route to the Private LAN IP (aka »192.168.254.254 or whatever the LAN IP is for your 5200) and allow it out of your chosen hardware on the WAN Interface. There are some consumer class Routers that cannot do this, so verify the capabilities of any Router before purchase.

»Bell Canada Internet FAQ »How do I change into bridged mode on the 4200?
I'm thinking my Tomato MLPPP setup can do this as it's doing this using my current DLink 2320B. My LAN (10.x.x.x) and modem IP (192.168.x.x) are different.

I'm able to log in and see the stats of my ADSL connection and keep the benefits of MLPPP.

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