diskdocx
join:2005-09-26
Burlington, ON
 ·Cogeco Cable
| reply to neko
Re: Bandwidth monitoring - whats up?
There's no incentive for Cogeco to listen to those pleas.
For the most part, consumers have a choice of Cogeco (or Rogers) vs Bell. Yes, there's resellers, but the average consumer doesn't look beyond the big ISPs.
And, the problem with Bell is location. At best, they are the same as Cogeco.
So, why would Cogeco listen? While I hear the arguments that it isn't Cogeco's fault there's no competition (and I don't disagree with that), it IS Cogeco's decision to, in spirit, collude with Rogers and Bell to offer limited choice.
In other words, to take advantage of the situation.
Why? Because there's no reason not to. |
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MADMAN59
@cgocable.net
| reply to NRG
Bell sent me a flyer today with some interesting new packages....
Bell Max 12 - $39.95 - Speed up to 12 Mbps - Usage 50GB - Extra 40GB $5/mo
Bell Max 16 - $49.95 - Speed up to 16 Mbps - Usage 75GB - Extra 40GB $5/mo
I'm sure there are more fee's, modem rental. etc but the bandwidth is loosening up a tad. I like the 40GB for $5...wooohoo |
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ferdo
@cgocable.net
| reply to NRG
I just got my june bill today I had 20.50 overages to my already 55.60 bill. However, overages were credited because of their probs with the meters. Doesnt say that on bill so the average joe must be like what the heck. Does anyone know if overages for July will be credited. Im not over yet.
Also shouldnt cogeco just upgrade you to the pro for the month. 55.60 +22.50 would be more expensive then the pro with less usage and speed. |
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Ferdo
@cgocable.net | reply to NRG
I also just noticed I was sent a usage email stating I used 85 percent when Im only at 77. |
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Phorkster
Premium
join:2004-06-27
Windsor, ON
·Cogeco Cable
 ·Cogeco Voip
| reply to ferdo
said by ferdo :
I just got my june bill today I had 20.50 overages to my already 55.60 bill. However, overages were credited because of their probs with the meters. Doesnt say that on bill so the average joe must be like what the heck. Does anyone know if overages for July will be credited. Im not over yet.
Also shouldnt cogeco just upgrade you to the pro for the month. 55.60 +22.50 would be more expensive then the pro with less usage and speed.
And miss out on your overages? Thats pure money in their pocket bro. |
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nsx
join:2006-02-09
Ontario | reply to Ferdo
Same here.
Just got a 85% notice when the meter reported 80% usage.  |
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Oakviller
@cgocable.net
| reply to NRG
I had the 85% usage thing reported about a week ago - and when I checked my Internet Usage, I was well beneath at around 50%.
For the past 4 days - (ironically, heading towards the end of this month) I get a "There is no internet service associated with your account" when checking my Internet Usage page. What a wonderful system!  |
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Fireblade
join:2008-08-27
St Catharines, ON | reply to NRG
Hmm... It almost seems like they're purposely sending these warnings out as scare tactics even if the user has low usage.
--
I love fish sticks. I love putting fish sticks in my mouth. |
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DanWindsor
@cgocable.net
| I got my 100% warning at 90% usage. I called up the tech line and he said it was sent out as a mistake (aka their system is f'd.) and I can discard the email.
He also mentioned that there would be charges for overages this month. How can they possibly do this when the meter is extremely unreliable?
My 30 day notice sounds likely soon. |
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InFloW
join:2002-08-10
Fergus, ON | reply to NRG
My meter just says "Sorry, your request was not processed due to unavailability of the system. Please try again later."
It has said this for several days now. A very reliable system they have in place. |
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Shyte
Premium
join:2002-02-27
NF, ON
| said by InFloW  :My meter just says "Sorry, your request was not processed due to unavailability of the system. Please try again later." It has said this for several days now. A very reliable system they have in place. Mine has been fine, been checking it everyday for the last few weeks... |
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Blackcloud
join:2009-03-17
Etobicoke, ON | Mine too is not reporting
it says I dont even have internet on my account.
Site is down here St Kitts |
|
A Lurker
Premium
join:2007-10-27
Burlington, ON | reply to NRG
Mine was fine up until today, but now I'm getting:
Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. |
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Fireblade
join:2008-08-27
St Catharines, ON | reply to NRG
Also down. |
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Fireblade
join:2008-08-27
St Catharines, ON | reply to NRG
I can't even login now. |
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nsx
join:2006-02-09
Ontario
| This is getting ridiculous! 
"Login to COGECO's Online Billing and Management Services
Invalid login information. Is the 'Caps Lock' or 'A' light on your keyboard on?" |
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chdude3
join:2003-07-29
Oakville, ON
·Cogeco Cable
·Cogeco Voip
| reply to NRG
LOL mine's barfed up too. On a page titled "Consommation Internet" (I've noticed several pages with French titles), I get the following:
"There is no internet service associated with your account"
How can Cogeco possibly charge me for bandwidth with that? |
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ferdo
@cgocable.net | Same here when I log in . The thing about is your caps on. |
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Shyte
Premium
join:2002-02-27
NF, ON | Again, fine for me here in the Fort.. |
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Phorkster
Premium
join:2004-06-27
Windsor, ON
·Cogeco Cable
·Cogeco Voip
| reply to NRG
Who did they pay to make this web site? That "kid" in the family that supposedly knows everything about computers? As company they should be embarrassed. I know if I was some leader in that company, someones head would roll until that shit got fixed. |
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