Topic 'Bandwidth monitoring - whats up?' in forum 'Cogeco' - dslreports.com http://www.dslreports.com/forum/Bandwidth-monitoring-whats-up-22520080 en Fri, 10 Feb 2012 03:09:43 EDT Fri, 10 Feb 2012 03:09:43 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22876700 said by WiMax:

Why do you think it's good that calls are recorded? Do you think they will give you access to them? In your dreams. Recordings are made to protect Cogeco, NOT us! While I'm not enlightened with Cogeco's internal policies, most domestic companies use them to determine quality of service for their CSR's, not 'protect' thsemselves. ]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22876700 Sun, 16 Aug 2009 15:03:02 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22876661 said by xpox:

(Time of call to tech June 12 7:10AM) Just got off the phone with tech support requesting them to open up a ticket for this. The tech support rep said I had nothing to worry about and did not open a ticket. He assured me I had nothing to worry about.

I don't know about that. Good thing those tech support calls are recorded.
Why do you think it's good that calls are recorded? Do you think they will give you access to them? In your dreams. Recordings are made to protect Cogeco, NOT us!]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22876661 Sun, 16 Aug 2009 14:51:47 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22827642
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]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22827642 Thu, 06 Aug 2009 19:36:36 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22821153
Edit: Now it's not working at all. I also can't stand how long it takes to long when compared to the old system. Please speed it up guys...]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22821153 Wed, 05 Aug 2009 18:30:29 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22802792 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22802792 Sun, 02 Aug 2009 13:39:12 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22802754 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22802754 Sun, 02 Aug 2009 13:29:16 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22802692 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22802692 Sun, 02 Aug 2009 13:11:54 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22802615 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22802615 Sun, 02 Aug 2009 12:49:38 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22801948 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22801948 Sun, 02 Aug 2009 09:07:29 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22801241

--
I love fish sticks. I love putting fish sticks in my mouth.]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22801241 Sun, 02 Aug 2009 00:40:39 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22801195
i think im at like 1/3 of my cap.. for this reason im going to go to teksavvy about mid way this month (thats when theyre coming)

loved you cogeco...]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22801195 Sun, 02 Aug 2009 00:24:04 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22801170
That's one reason I think a router monitor would be better for end users. Daily updates just aren't enough. ;)]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22801170 Sun, 02 Aug 2009 00:14:10 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22801078 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22801078 Sat, 01 Aug 2009 23:41:50 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22799471
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July-2009
]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22799471 Sat, 01 Aug 2009 14:59:04 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22797055 said by Phorkster:

Who did they pay to make this web site? That "kid" in the family that supposedly knows everything about computers? As company they should be embarrassed. I know if I was some leader in that company, someones head would roll until that shit got fixed.
Agreed, seriously their web monkeys should have had this fixed last month. Duuurrrrrrrrrrrrrr.
--
I love fish sticks. I love putting fish sticks in my mouth.]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22797055 Fri, 31 Jul 2009 21:24:24 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22796172 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22796172 Fri, 31 Jul 2009 18:20:31 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22795628 said by Oakviller :

If I'm billed, I'm calling Teksavvy or Bell up right away.
Bell uuugggghhhh.

Pulls finger out of throat. Are you a sadomasochist?]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22795628 Fri, 31 Jul 2009 16:04:15 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22795530 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22795530 Fri, 31 Jul 2009 15:55:59 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22795513 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22795513 Fri, 31 Jul 2009 15:35:47 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22794980 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22794980 Fri, 31 Jul 2009 13:55:14 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22793780 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22793780 Fri, 31 Jul 2009 10:18:24 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22793774 "There is no internet service associated with your account"

How can Cogeco possibly charge me for bandwidth with that?]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22793774 Fri, 31 Jul 2009 10:16:06 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22793647
"Login to COGECO's Online Billing and Management Services

Invalid login information. Is the 'Caps Lock' or 'A' light on your keyboard on?"]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22793647 Fri, 31 Jul 2009 09:46:03 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22793621 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22793621 Fri, 31 Jul 2009 09:40:48 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22790350 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22790350 Thu, 30 Jul 2009 15:47:55 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22790300
Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22790300 Thu, 30 Jul 2009 15:40:49 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22789223 it says I dont even have internet on my account.
Site is down here St Kitts]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22789223 Thu, 30 Jul 2009 12:38:56 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22788055 said by InFloW:

My meter just says "Sorry, your request was not processed due to unavailability of the system. Please try again later."

It has said this for several days now. A very reliable system they have in place.
Mine has been fine, been checking it everyday for the last few weeks...]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22788055 Thu, 30 Jul 2009 08:43:58 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22787264
It has said this for several days now. A very reliable system they have in place.]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22787264 Thu, 30 Jul 2009 00:46:00 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22787174
He also mentioned that there would be charges for overages this month. How can they possibly do this when the meter is extremely unreliable?

My 30 day notice sounds likely soon.]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22787174 Thu, 30 Jul 2009 00:06:31 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22786870 --
I love fish sticks. I love putting fish sticks in my mouth.]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22786870 Wed, 29 Jul 2009 22:50:05 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22786822
For the past 4 days - (ironically, heading towards the end of this month) I get a "There is no internet service associated with your account" when checking my Internet Usage page. What a wonderful system! :mad:]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22786822 Wed, 29 Jul 2009 22:45:01 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22786228
Just got a 85% notice when the meter reported 80% usage. :o]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22786228 Wed, 29 Jul 2009 20:28:11 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22785139 said by ferdo :

I just got my june bill today I had 20.50 overages to my already 55.60 bill. However, overages were credited because of their probs with the meters. Doesnt say that on bill so the average joe must be like what the heck. Does anyone know if overages for July will be credited. Im not over yet.

Also shouldnt cogeco just upgrade you to the pro for the month. 55.60 +22.50 would be more expensive then the pro with less usage and speed.
And miss out on your overages? Thats pure money in their pocket bro.]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22785139 Wed, 29 Jul 2009 16:35:18 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22784043 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22784043 Wed, 29 Jul 2009 13:14:54 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22783953
Also shouldnt cogeco just upgrade you to the pro for the month. 55.60 +22.50 would be more expensive then the pro with less usage and speed.]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22783953 Wed, 29 Jul 2009 13:00:26 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22768030
Bell Max 12 - $39.95 - Speed up to 12 Mbps - Usage 50GB - Extra 40GB $5/mo

Bell Max 16 - $49.95 - Speed up to 16 Mbps - Usage 75GB - Extra 40GB $5/mo

I'm sure there are more fee's, modem rental. etc but the bandwidth is loosening up a tad. I like the 40GB for $5...wooohoo]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22768030 Sun, 26 Jul 2009 15:10:13 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22762714
For the most part, consumers have a choice of Cogeco (or Rogers) vs Bell. Yes, there's resellers, but the average consumer doesn't look beyond the big ISPs.

And, the problem with Bell is location. At best, they are the same as Cogeco.

So, why would Cogeco listen? While I hear the arguments that it isn't Cogeco's fault there's no competition (and I don't disagree with that), it IS Cogeco's decision to, in spirit, collude with Rogers and Bell to offer limited choice.

In other words, to take advantage of the situation.

Why? Because there's no reason not to.]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22762714 Fri, 24 Jul 2009 21:46:57 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22762571 said by diskdocx:

said by neko:

120 day retention Usenet service, static IP, allowed to run servers, all for $4 a month extra, on top of $29.99 a month.
Actually, I have found that I can pull posts from well over 200 days with TS - I think the oldest was about 250ish.

To be fair, Cogeco's new server is also well over 200 days. I did manage a 298 day old post (which wasn't on TS) as my personal record.

Other than that, TS is a superior service in all regards except speed. Unfortunately I can only get about 1M due to my location, but for $35/mo it's cheaper to use TS than to pay Cogeco overages.
Hi diskdocx, thank you for the reply.

I have to admit, had Cogey not embarked on their capping campaign, I would still be a customer; They do offer a decent service [albeit a very expensive one].

I have found, though, for my needs I don't have to have the ultimate fast speeds purported by Cogey. I am more than happy with my 5Meg line, but 200GB bandwidth with the DSLR rated Gold Award ISP in Canada: Teksavvy. I never get close to my cap of 200 Gigabyte, usually averaging about 90GB a month, but it's so nice to have, as well as knowing I can upgrade to unlimited bandwidth for just $10 more.

If Cogey would have offered something similar to, in my opinion the best ISP in Canada, Teksavvy, I would still be a customer. Alas, they didn't; so their loss I suppose. I was a customer of many years as well.

There where many calls on this Forum, for a 5Meg plan, with a decent cap: Cogey ignored all those pleas...
--
...virtue gives you heraldry.]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22762571 Fri, 24 Jul 2009 21:16:24 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22762437 said by neko:

120 day retention Usenet service, static IP, allowed to run servers, all for $4 a month extra, on top of $29.99 a month. Actually, I have found that I can pull posts from well over 200 days with TS - I think the oldest was about 250ish.

To be fair, Cogeco's new server is also well over 200 days. I did manage a 298 day old post (which wasn't on TS) as my personal record.

Other than that, TS is a superior service in all regards except speed. Unfortunately I can only get about 1M due to my location, but for $35/mo it's cheaper to use TS than to pay Cogeco overages.]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22762437 Fri, 24 Jul 2009 20:53:37 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22758276
way to rub it in with how amazing tekksavvy is wow! thats so awesome..

when i hear its 15 cents overage fees that just shows ya what a rip off cogeco is, omg. and ur limit is 200 gbs a month!

they are seriously screwing us. unreal]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22758276 Fri, 24 Jul 2009 02:38:03 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22757696
I moved away from Cogey to Teksavvy, & have never been happier. 200GB a month cap, with 650KBS download speeds. Hell, I can get multi line MLPPP if I wanted, & bond 2 or more lines to my service [10Mbit/160Kbit], & get 400GB+ cap a month. They offer unlimited bandwitdth for just $10 extra a month. Overage charges are ~$0.15 a gig.

120 day retention Usenet service, static IP, allowed to run servers, all for $4 a month extra, on top of $29.99 a month.

No long term contracts [month to month billing], fantastic Customer Service, & Tech Support. I am so glad I switched, I truly hope some of you get an opportunity to do what I did; you will never look back.
--
...virtue gives you heraldry.]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22757696 Thu, 23 Jul 2009 23:14:33 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22754367 if i got charged 10 dollars per GB id try to sue these fuckers or something,,,that cant be possible

they said 1.50 per gb... thats all i know of... but again cogecos ass is grass when i can get DSL..i have had nothing but bad service since 2006.. shitty cable tv still..get weird lines and bad reception on an off..they were going to replace my cable line but they never did that either.. i even talked to CARLOS the supervisor but apparenlty that didnt help either..

i should get like a year free internet... 6 techs came in 06 and no one knew what was giong....and no cable line replaced..and the problem persists on and off 3 years later]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22754367 Thu, 23 Jul 2009 13:42:21 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22752643 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22752643 Thu, 23 Jul 2009 07:16:23 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22752594 --
I love fish sticks. I love putting fish sticks in my mouth.]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22752594 Thu, 23 Jul 2009 06:38:53 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22751945 said by Couper :

"COGECO monitors the amount of traffic to and from all modems to identify usage above the bandwidth limitations. If the Customer exceeds this limit, the Customer may be charged up to a maximum of $10 per 1 Gigabyte for both upstream and/or downstream traffic. Please go to »www.cogeco.ca/internetrates in order to get the most current fee."
It's in the AUP for people who pay $30 for overages and go on a download spree. Cogeco says that is "network abuse" and sends them a $500,000 bill at the end of the month.]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22751945 Wed, 22 Jul 2009 23:54:51 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22750994 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22750994 Wed, 22 Jul 2009 20:35:36 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22750542 http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22750542 Wed, 22 Jul 2009 18:51:36 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22737854 said by Couper :

Wow.. from the new AUP I received today:

"COGECO monitors the amount of traffic to and from all modems to identify usage above the bandwidth limitations. If the Customer exceeds this limit, the Customer may be charged up to a maximum of $10 per 1 Gigabyte for both upstream and/or downstream traffic. Please go to »www.cogeco.ca/internetrates in order to get the most current fee."

Good luck getting $10/GB, COGECO..
Has anyone been charged that yet??? From that site I only see $1 on Pro or $1.50 on the Standard package... I assume most customers fall under these packages..]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22737854 Mon, 20 Jul 2009 15:27:21 EDT Re: Bandwidth monitoring - whats up? http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22737654 --
I love fish sticks. I love putting fish sticks in my mouth.]]> http://www.dslreports.com/forum/Re-Bandwidth-monitoring-whats-up-22737654 Mon, 20 Jul 2009 14:51:05 EDT