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Forums » Satellite Connectivity » WildBlue Satellite » Has Satellite Internet gotten any better in the last 5 yrs?
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« Can't sign in on the road  
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Yogibear722

@spcsdns.net

reply to bobcat698
Re: Has Satellite Internet gotten any better in the last 5 yrs?

Have had Starband, Then Wildblue. [ Now using Sprint PCS EVDO]
Satellite service has always taken my $$$ promised me good service & a contract for 2 years and only did I get fine service for 1 of those years in each contract. They will promise you anything to get you to sign, but then you find out they have a TERMINATION FEE if you cancel, You are forced into ARBITRATION so you cant SUE them . The equipment you get is NOT under warranty if you want a warranty you must pay a month to month fee. It warrants only the equipment, not the services and YOU have no rights in a contract they designed in their favor from the word GO.

Have learned NOT to expect Anything from a Wireless provider. Their only reason for being in this is for the $$$$, Not your satisfaction. Good Luck To All.

zalternate

join:2007-02-22
BC
·TELUS

said by Yogibear722 :

Have had Starband, Then Wildblue. [ Now using Sprint PCS EVDO]
They will promise you anything to get you to sign, but then you find out they have a TERMINATION FEE if you cancel, You are forced into ARBITRATION so you cant SUE them . The equipment you get is NOT under warranty if you want a warranty you must pay a month to month fee. It warrants only the equipment, not the services and YOU have no rights in a contract they designed in their favor from the word GO.

One thing with Arbitration is that the Arbitrator is supposed to be a dis-associated third party.
Judges have slapped a couple of companies lately for trying to screw the consumer with an in-house Arbitrator. As an in-house Arbitrator will, of course, see nothing wrong with a one sided contract and will rule in favor of the company. So a company having an in-house Arbitrator does open up the grounds for a lawsuit.

Termination fee's are another issue. Pro-rated is the more friendly way. If you have two or three months left in a contract, should you have to pay the full $300 termination fee?(provided you did not receive a perk gift offering). Instead of paying two months of the lowest usage plan.
--
Consumer Rights is more than just a suggestion.
-
Forums » Satellite Connectivity » WildBlue Satellite« Can't sign in on the road  


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