 zalternate
join:2007-02-22 BC
·TELUS
| said by Yogibear722 :
Have had Starband, Then Wildblue. [ Now using Sprint PCS EVDO] They will promise you anything to get you to sign, but then you find out they have a TERMINATION FEE if you cancel, You are forced into ARBITRATION so you cant SUE them . The equipment you get is NOT under warranty if you want a warranty you must pay a month to month fee. It warrants only the equipment, not the services and YOU have no rights in a contract they designed in their favor from the word GO.
One thing with Arbitration is that the Arbitrator is supposed to be a dis-associated third party. Judges have slapped a couple of companies lately for trying to screw the consumer with an in-house Arbitrator. As an in-house Arbitrator will, of course, see nothing wrong with a one sided contract and will rule in favor of the company. So a company having an in-house Arbitrator does open up the grounds for a lawsuit.
Termination fee's are another issue. Pro-rated is the more friendly way. If you have two or three months left in a contract, should you have to pay the full $300 termination fee?(provided you did not receive a perk gift offering). Instead of paying two months of the lowest usage plan. -- Consumer Rights is more than just a suggestion. |