1 edit | reply to ptrowski
Re: Thinking of leaving VT for PhonePower. Any thoughts? said by ptrowski: said by 44402812: said by med1234: After a very confusing chat session here is what they sent in an e-mail "We pass ALL caller ID info we are sent, if a name and number are sent to us, they will both be relayed. If only a number is sent to us, only a number will be relayed. For outbound calls, there are two options for caller ID. Either you can have it display the first and last name on the account, as well as the number, or blocked entirely. You cannot choose to block just the name or just the number, it is either both on, or both off." Now I can only hope their phone service is at least as good as VT as I have no way to test their service until my number ports over With the recent threads in this forum I don't see how they can be any worse? If VT had stellar service you would not be heading for greener pastures? Price. Ever consider that? My service worked well but there were some better deals out there. Fairly simple. Edit-Fixed pre-coffee spelling error. Started another chat to ask about the port status since I have not seen any communications since I signed up. The number they were going to port was the number I put into the second step of the signup process where they tell you to provide a number other then your VOIP number and not the number I put into the first screen of the signup process where they specifically ask for the number to port. They claim to have made the correction but at this point I am very afraid they will screw things up. Maybe I will cancel everything at this point and just stay with VT and atleast I wont have to worry about losing my phone numbers with these people. |
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| Hope they don't end up porting you cell out. That would really be bad especially if the cell company hits you with at $200 ETF. |
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| reply to med1234
Wow, I guess if I go with them I'll try to leave that second step blank (if you can). Good luck! |
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| reply to med1234
Med1234,
I have confirmed with my Billing manager that your order was corrected and resubmitted. We will not port out the wireless number that was originally submitted to us. Should you have any additional questions, comments, or concerns regarding the order, please feel free to contact our sales staff. |
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| said by PhonePwrTech:Med1234, I have confirmed with my Billing manager that your order was corrected and resubmitted. We will not port out the wireless number that was originally submitted to us. Should you have any additional questions, comments, or concerns regarding the order, please feel free to contact our sales staff. Thanks for all your help. So far CS has been top notch could not ask for more at PP price. |
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