US Telco Support > AT&T > AT&T U-verse > Corrected Blocks... What's too many?

Corrected Blocks... What's too many?

Collected for 25 days 0:43:47
DSL Since Reset Current 24-Hour Interval Current 15-Minute Interval Time Since Last Event
Link Retrains: 3 0 0 13 days 4:48:00
DSL Training Errors: 1 0 0 25 days 0:41:59
Training Timeouts: 2 0 0 25 days 0:42:22
Loss of Framing Failures: 0 0 0 0:00:00
Loss of Signal Failures: 41 0 0 13 days 4:48:00
Loss of Margin Failures: 0 0 0 0:00:00
Cumulative Seconds w/Errors: 56788 1 1 0:09:38
Cumulative Sec. w/Severe Errors: 201 0 0 4 days 21:49:29
Corrected Blocks: 2796589403 51928889 16348775 0:00:01
Uncorrectable Blocks: 93742 5 5 0:09:38
DSL Unavailable Seconds: 173 0 0 13 days 4:47:36

Hi I'm Matt from U-Verse Tier II Technical Support, if you would send your billing account number and a good call back number to u-versecare@att.com I would be more than happy to help you, or one of the early morning team members would be happy to assist you with this issue, this could be caused by outside wiring, or a problem with your Residential Gateway. When you send the e-mail please send a copy of this link as well in-case another agent picks it up. Thanks, Matt.
--
"Technological progress is like an axe in the hands of a pathological criminal." -Albert Einstein

reply to tacoma
Every once in a while the RG unit must go nuts, or is a STB that flakes out for a few seconds that cause it? I'm currently getting about 10,000 every few seconds and I'm sick of having to keep rebooting the RG unit. It may fix it for a month, or perhaps just 2 weeks. Funny thing is, everything seems to be working fine.

Statistics  Collected for 3 days 10:02:51
                   Since Reset      24-Hour Interval   15-Minute Interval  Time Since Last Event
DSL Link Retrains:              0            0                  0                   0:00:00
DSL Training Errors:            1            0                  0                   3 days 10:00:37
DSL Training Timeouts:          2            0                  0                   3 days 10:01:01
DSL Loss of Framing Failures:   0            0                  0                   0:00:00
DSL Loss of Signal Failures:    0            0                  0                   0:00:00
DSL Loss of Power Failures:     0            0                  0                   0:00:00
DSL Loss of Margin Failures:    0            0                  0                   0:00:00
DSL Cumulative Errored Seconds: 8            2                  0                   0:58:31
DSL Severely Errored Seconds:   0            0                  0                   0:00:00
DSL Corrected Blocks:        1158976759   196987973          1173764                0:00:00
DSL Uncorrected Blocks:         37           10                 0                   0:58:31