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Forums » US Cable Support » Comcast » Comcast HSI » [Speed] Anyone in NE Atlanta burbs seeing slow speeds?
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[Connectivity] Connectivity Issue Middle River, MD »
« High Latency and online Chat's refusal to acknowledge a prob  
AuthorAll Replies

alfnoid
Premium,MVM
join:2002-02-18

 [Speed] Anyone in NE Atlanta burbs seeing slow speeds?

Last few days speed has been much slower than normal.
Speedtest shows:
Download Speed: 5115 kbps (639.4 KB/sec transfer rate)
Upload Speed: 2968 kbps (371 KB/sec transfer rate)

Signal is normal:
Downstream
Freq/Power: 693.000 MHz 2 dBmV
Signal to Noise Ratio: 36 dB
Modulation: QAM256
Upstream
Freq/Power: 24.400 MHz 44 dBmV
Channel Type: DOCSIS 1.x (TDMA)
Symbol Rate: 2560 kSym/sec
Modulation: QAM16

The upload is normal (I am still docsis 1.x as you can see above), but the download is usually around 30mb down with powerboost.
Now not only do I not have powerboost, I am on the 8Meg tier and can't even get close to it.

Just curious if I am the only one.

cracker 52

join:2007-01-23
Atlanta, GA
No problems here in Chamblee-Dunwoody area. To wit:


neil0311

join:2005-07-24
Marietta, GA
I see you get 8Mbps on uploads. Mine are stuck at 2Mbps in Marietta. What HSI tier are you getting? Do you know if your upstream is QAM64 or 16?

Canezoid

join:2001-02-16
Powder Springs, GA
·Comcast

Looks like you've got the Ulra tier (??) 22/5 on DOC 3.

That's what I'm waiting for out here. As for as the OP ques, no probs here.

This is what I see on my Performance Tier a/o now. UL's are querky like this for some reason, no complaints though. Using owned Motorola sb5101.


cracker 52

join:2007-01-23
Atlanta, GA

No. I have the Blast 16/2 tier. The speeds above are from Powerboost. But I just found out that my area was just upgraded to D3, and I'll be getting the D3 modem Saturday. The speed results that I posted are high because of Powerboost. You at least have DOCSIS 2.0 upstream that allows PB to go up to 12 megs max. And you may have D3. One tell-tale sign I noticed is that the download frequency went from 687 to 693. You may want to call CSR to see if your plant was upgraded to D3.

But some areas of Atlanta have had upstream upgraded to D2 for sometime before D3 upgrade was implemented. That's true in my father's area near Northlake, where he had D2 upstream for at least a year, whereas my plant never got D2 until recently. His area was also recently upgraded to D3.

apaleador

join:2003-11-29
Oroville, CA
·Comcast

reply to alfnoid
I don't understand why I bought comcast cable. I ordered the 16Mbps (2Mbps) download package and I am testing at 27Mbps (3.3Mbps) download.

But every website I download from won't let me download over 5Mbps (625kbps), most of them will only allow me to download at 2Mbps (250kbps).

What is the point of paying for High Speed Internet when the websites can't even keep up?


Jeff in Canton

@comcast.net

reply to alfnoid
Comcast had a problem this week up in Canton. Some type of outage had us down below 1mbps for a couple of days. Supposedly the problem had been going on for a few weeks-- they thought they fixed it, but it came back and they had to do something else. I don't know specifics. I just know I had horrible Vonage connections for a few weeks, then everything went back to really slow downloads over the weekend.

Speed is back now, but now I woke up and I'm wondering if I should upgrade to one of the faster Blast or Ultra. I've got a home office and VOIP, and normally we have two computers on different VPN's at the same time. Are Blast and Ultra that much better in the Atlanta area? Are they worth the upgrade?

Canezoid

join:2001-02-16
Powder Springs, GA
·Comcast

reply to cracker 52
Still see 687 in signal reference in modem, so I would "assume" no DOC 3 here yet.

According to this »www.comcast.com/Customers/FAQ/Fa···?Id=4859 , based on my daily tests I see pretty much steady 15M DL. So I guess somethings goin on cause UL's are way past 3M for now.

If your seeing those kind of rates for your Blast now, what would be the need for the DOC 3 modem your getting (other than a tier upgrade). Seems those rates are insane .

Peace!

alfnoid
Premium,MVM
join:2002-02-18
reply to alfnoid
Back to normal tonight.... powerboost @ high speeds then after 30 to 40 MB right back to 8Mbps.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ

reply to cracker 52
said by cracker 52 See Profile :

But I just found out that my area was just upgraded to D3, and I'll be getting the D3 modem Saturday.
Are you planning on actually subscribing to one of the new D3 speed tiers ?

cracker 52

join:2007-01-23
Atlanta, GA

1 edit
Yes. I'm going to try the 50 tier for awhile to see how it works out and whether it's worth $97 monthly charge. If not, I'll at least get the 22 tier as I do want the 5 megs sustained upload.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ

said by cracker 52 See Profile :

Yes. I'm going to try the 50 tier for awhile to see how it works out and whether it's worth $97 monthly charge. If not, I'll at least get the 22 tier as I do want the 5 megs sustained upload.
Thanks for replying. Good luck with your choices !


ATLJ
Go Braves
Premium
join:1999-12-24
Atlanta, GA
clubs:
It has been horrible for me in the North East Buckhead/North Druid Hills Area.



CableConvert
Premium
join:2003-12-05
Atlanta, GA


1 edit
Click for full size
This just changed here today. Midtown near Morningside


alfnoid
Premium,MVM
join:2002-02-18

reply to ATLJ
said by ATLJ See Profile :

It has been horrible for me in the North East Buckhead/North Druid Hills Area.
It was four or so days of that for me, but now I am back to what it used to be.
Not upgraded yet, but at least I get what I'm paying for again.


Jeff in Canton

@comcast.net

same here in Canton-- horrible for about four days early this week, then got a lot better. Then I had another outage yesterday.

This is rare-- I rarely think about Comcast anymore because my connection has been so good for the past two years. Obviously they are having some problems over the past week/two weeks.

I still haven't upgraded, and I'm thinking about going ahead and upgrading to Blast or Ultra.

Canton Jeff

join:2004-06-10
Canton, GA

reply to alfnoid
Anybody still having problems in north Atlanta? NW, up in Canton, I'm still having a lot of outages. I did upgrade to Blast, so I get occasional great speeds followed by more dropped connections and slow speeds. I've tested anywhere from 28 megabits to 0.87 megabits in the past 48 hours.

alfnoid
Premium,MVM
join:2002-02-18

reply to alfnoid
Here we go again except this time my powerboost on the upload goes past 3000

Downstream
Freq/Power: 681.000 MHz 1 dBmV
Signal to Noise Ratio: 37 dB
Modulation: QAM256
Upstream
Freq/Power: 31.000 MHz 45 dBmV
Channel Type: DOCSIS 1.x (TDMA)
Symbol Rate: 2560 kSym/sec
Modulation: QAM16

Last Result:
Download Speed: 4876 kbps (609.5 KB/sec transfer rate)
Upload Speed: 5257 kbps (657.1 KB/sec transfer rate)

strange stuff

same as last time normal websurfing is jerky as pages don't fully load for some time.
Wish they would finish their upgrades/maint. already!
-
Forums » US Cable Support » Comcast » Comcast HSI[Connectivity] Connectivity Issue Middle River, MD »
« High Latency and online Chat's refusal to acknowledge a prob  


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