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Links: ·Forum Troubleshooting Guidelines ·Helpful Cogeco Information ·Official Cogeco Speedtest
AuthorAll Replies

xpox

join:2004-06-21
canada

reply to xpox

Re: Bandwidth monitoring - whats up?

(Time of call to tech June 12 7:10AM) Just got off the phone with tech support requesting them to open up a ticket for this. The tech support rep said I had nothing to worry about and did not open a ticket. He assured me I had nothing to worry about.

I don't know about that. Good thing those tech support calls are recorded.

metrotitan

join:2008-11-21

lmao!

This company is a laugh riot.



WiMax

join:2003-07-12
Canada
Reviews:
·ikTel Networks
·Vonage
·Cogeco Cable

reply to xpox

said by xpox:

(Time of call to tech June 12 7:10AM) Just got off the phone with tech support requesting them to open up a ticket for this. The tech support rep said I had nothing to worry about and did not open a ticket. He assured me I had nothing to worry about.

I don't know about that. Good thing those tech support calls are recorded.
Why do you think it's good that calls are recorded? Do you think they will give you access to them? In your dreams. Recordings are made to protect Cogeco, NOT us!


urbanriot
Premium
join:2004-10-18
Canada
kudos:2
Reviews:
·Cogeco Cable

said by WiMax:

Why do you think it's good that calls are recorded? Do you think they will give you access to them? In your dreams. Recordings are made to protect Cogeco, NOT us!
While I'm not enlightened with Cogeco's internal policies, most domestic companies use them to determine quality of service for their CSR's, not 'protect' thsemselves.

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