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Forums » O Canada! » Canadian » Cogeco » Bandwidth monitoring - whats up?
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Links: ·Forum Troubleshooting Guidelines ·Helpful Cogeco Information ·Official Cogeco Speedtest
Explain to me how Cogeco isn't breaking the law... »
« [SW Ontario] Business Enterprise Package  
AuthorAll Replies

xpox

join:2004-06-21
canada

reply to xpox
Re: Bandwidth monitoring - whats up?

(Time of call to tech June 12 7:10AM) Just got off the phone with tech support requesting them to open up a ticket for this. The tech support rep said I had nothing to worry about and did not open a ticket. He assured me I had nothing to worry about.

I don't know about that. Good thing those tech support calls are recorded.
to forum · permalink · · 2009-06-12 07:16:33 · Reply to this

metrotitan

join:2008-11-21		 lmao!

This company is a laugh riot.
to forum · permalink · · 2009-06-12 08:31:13 · Reply to this

WiMax

join:2003-07-12
Welland, ON
·Cogeco Cable
·Vonage

reply to xpox
said by xpox See Profile :

(Time of call to tech June 12 7:10AM) Just got off the phone with tech support requesting them to open up a ticket for this. The tech support rep said I had nothing to worry about and did not open a ticket. He assured me I had nothing to worry about.

I don't know about that. Good thing those tech support calls are recorded.
Why do you think it's good that calls are recorded? Do you think they will give you access to them? In your dreams. Recordings are made to protect Cogeco, NOT us!
to forum · permalink · · 2009-08-16 14:51:47 · Reply to this


urbanriot

join:2004-10-18
St Catharines, ON
·Cogeco Cable
said by WiMax See Profile :

Why do you think it's good that calls are recorded? Do you think they will give you access to them? In your dreams. Recordings are made to protect Cogeco, NOT us!
While I'm not enlightened with Cogeco's internal policies, most domestic companies use them to determine quality of service for their CSR's, not 'protect' thsemselves.
to forum · permalink · · 2009-08-16 15:03:02 · Reply to this
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Forums » O Canada! » Canadian » CogecoExplain to me how Cogeco isn't breaking the law... »
« [SW Ontario] Business Enterprise Package  

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