wanger
join:2008-04-20
Reading, PA
 ·Comcast
| reply to cruiserandma
Re: Popping/clicking audio drving me nuts..
If you have swapped out the boxes multiple times now, why would you still think it's a cable box issue and not something associated with the TV or something else? Not saying it isn't a box issue, but from a troubleshooting stand point different boxes causing the same issue on two different TVs would lead me to to believe that it could be an electrical issue or something else in your place. A bad bond, a neutral going bad, old wiring, an AC unit/electric hot water heater turning on/off, microwave running, refrigerator's compressor, and the list can go on and on... |
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cruiserandma
join:2008-07-04
| I agree that it's not the boxes. Assuming there is some electrical interference going on here, what's a good way for me to check for things like frequent spikes?
Should an average power strip be enough to keep the condition of the current from spikes of the nature that might cause these audio pops?
Could it be an issue that the outlet all my stuff is running from is not grounded?
I appreciate any thoughts you guys have.
Thanks for the replies so far! |
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gar187er
Premium Alcoholic
join:2006-06-24
Dover, DE
| powerstrips dont condition the line....a good UPS would that specifically says 'line filtering'
it could be a bad ground anywhere if that indeed is the issue...usually high draw items cause the most problems, fridge, microwave, etc....
how many pieces of electronics do you have near cable box? any unshielded speakers?
cell phones do throw noise into audio speakers, but mostly when they are receiving a call |
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cruiserandma
join:2008-07-04
| The associated AV stuff is all that's anywhere near the box in the living room. And in the bedroom there's nothing but the associated tv even close by.
So if it's electrical interference from something else in the house, it's something much farther away, and is affecting cable boxes on different circuits- which is why I also kind of suspect there is interference coming in through the coax from Comcast..
Thanks again for the ideas! |
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Mallego
@metrocast.net
| You didn't mention how you are connecting the audio to your TV/amplifier. However, I doubt that the problem is electrical interference, if so it would show up in the picture.
More likely is a problem back in the headend, I would suggest a buffer overflow or underflow issue at the MPEG level. You may ask why aren't others complaining, they may be but no one at Comcast has put it together. Or, I have found that some folks don't know enough to ache when they are in pain and they don't complain.
Try to get a supervisor at your home. Have specific details and information for him/her. Programs, time of day, channels,etc. The phone support or trouble technician doesn't have the horsepower to deal with this kind of problem.
Retired CATV engineer. |
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cruiserandma
join:2008-07-04 | You may ask why aren't others complaining, they may be but no one at Comcast has put it together. Or, I have found that some folks don't know enough to ache when they are in pain and they don't complain. |
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