Motorola SB6120 -- Frequent modem lock-ups in Motorola

Motorola SB6120 -- Frequent modem lock-ups in Motorola http://www.dslreports.com/forum/r22546626 en Sun, 29 Nov 2009 16:47:33 EDT Sun, 29 Nov 2009 16:47:33 EDT Re: Motorola SB6120 -- Frequent modem lock-ups http://www.dslreports.com/forum/remark,22558045 cshumway : Thanks for your diagnostics!

I've swapped it out for a SB5101 that has been stable for over 24 hours now. ]]> http://www.dslreports.com/forum/remark,22558045 Tue, 16 Jun 2009 02:40:36 EDT Re: Motorola SB6120 -- Frequent modem lock-ups http://www.dslreports.com/forum/remark,22548785 Johkal :

said by cshumway

:

I bought it from Frys on June 11th.

The modem isn't recognizing the Config file that is being pushed. Call Astound and ask them if this modem is supported by them with a corrected Config file specifically for an SB6120.
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Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/]]> http://www.dslreports.com/forum/remark,22548785 Sun, 14 Jun 2009 10:07:08 EDT Re: Motorola SB6120 -- Frequent modem lock-ups http://www.dslreports.com/forum/remark,22548395 daveinpoway : I recall reading in another forum that there were various problems with earlier firmware for this modem. Has your ISP sent out updated firmware?

Note that you cannot update the modem's firmware- only your ISP can do it.]]> http://www.dslreports.com/forum/remark,22548395 Sun, 14 Jun 2009 04:28:37 EDT Re: Motorola SB6120 -- Frequent modem lock-ups http://www.dslreports.com/forum/remark,22547957 cshumway : I bought it from Frys on June 11th.]]> http://www.dslreports.com/forum/remark,22547957 Sun, 14 Jun 2009 00:07:10 EDT Re: Motorola SB6120 -- Frequent modem lock-ups http://www.dslreports.com/forum/remark,22547503 Johkal : Is this modem leased from Astound or do you own it?]]> http://www.dslreports.com/forum/remark,22547503 Sat, 13 Jun 2009 22:15:27 EDT Motorola SB6120 -- Frequent modem lock-ups http://www.dslreports.com/forum/remark,22546626 cshumway : Hello Motorola forum,

I have a Motorola SB6120 attached to Astound cable. When the unit is up, it works great. Speeds are decent and reliable. However, the unit seems to lock up about every 12-24 hours or so. When it locks up, I'm unable to ping its management IP address of 192.168.100.1. Power cycling the modem seems to be the only way to get it up again.

The modem is running as follows:

Here is the contents of the log since it was purchased a few days ago:

Jun 13 2009 13:23:38 4-Error E206.0 Improper Configuration File CVC FormatJun 13 2009 13:23:37 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=00:22:10:2b:6a:1b;CMTS-MAC=00:30:b8:ce:f1:10;CM-QOS=1.1;CM-VER=3.0;Jun 12 2009 08:53:20 4-Error E206.0 Improper Configuration File CVC FormatJun 12 2009 08:53:19 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=00:22:10:2b:6a:1b;CMTS-MAC=00:30:b8:ce:f1:10;CM-QOS=1.1;CM-VER=3.0;Jun 11 2009 12:03:24 4-Error E206.0 Improper Configuration File CVC FormatJun 11 2009 12:03:23 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=00:22:10:2b:6a:1b;CMTS-MAC=00:30:b8:ce:f1:10;CM-QOS=1.1;CM-VER=3.0;Jun 10 2009 18:02:08 4-Error E206.0 Improper Configuration File CVC FormatJun 10 2009 18:02:07 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=00:22:10:2b:6a:1b;CMTS-MAC=00:30:b8:ce:f1:10;CM-QOS=1.1;CM-VER=3.0;Jan 01 1970 00:01:13 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2b:6a:1b;CMTS-MAC=00:30:b8:ce:f1:10;CM-QOS=1.1;CM-VER=3.0;Jan 19 2009 04:38:15 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=00:22:10:2b:6a:1b;CMTS-MAC=00:30:b8:81:43:60;CM-QOS=1.1;CM-VER=3.0;Jan 01 1970 00:00:52 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2b:6a:1b;CMTS-MAC=00:30:b8:81:43:60;CM-QOS=1.1;CM-VER=3.0;Jan 19 2009 04:36:32 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=00:22:10:2b:6a:1b;CMTS-MAC=00:30:b8:81:51:60;CM-QOS=1.1;CM-VER=3.0;Jan 01 1970 00:00:51 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2b:6a:1b;CMTS-MAC=00:30:b8:81:51:60;CM-QOS=1.1;CM-VER=3.0;Jan 19 2009 04:34:38 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=00:22:10:2b:6a:1b;CMTS-MAC=00:17:10:00:33:ec;CM-QOS=1.1;CM-VER=3.0;Jan 01 1970 00:00:46 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2b:6a:1b;CMTS-MAC=00:17:10:00:33:ec;CM-QOS=1.1;CM-VER=3.0;

The downstream signal:

The upstream signal:

And signal status:

Is there anything obviously wrong here?
]]> http://www.dslreports.com/forum/remark,22546626 Sat, 13 Jun 2009 17:53:00 EDT