http://www.dslreports.com/forum/WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22547206 en Fri, 10 Feb 2012 19:01:56 EDT Fri, 10 Feb 2012 19:01:56 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-23233207 http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-23233207 Fri, 23 Oct 2009 22:25:09 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-23232975 I think this program needs to given time.;)
I myself am a computer technician and have tested this program on numerous computers and ALL of them are running smoothly.
Norton was good in the very beginning.
Right now it's terrible. McAfee is also terrible.
avast! is quite good, as is AVR and AVG.
Also, I had no problems whatsoever installing and removing and installing again...no need for the removal tool.
As a computer tech and I've been one for over 30 years I recommend this software. :)]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-23232975 Fri, 23 Oct 2009 21:28:05 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22912883 http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22912883 Sun, 23 Aug 2009 18:33:12 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22906262 http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22906262 Fri, 21 Aug 2009 21:11:25 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22853491 "When you have a Rogers tech telling someone that it is their OS and not a faulty ROP program, I have a big problem with that."

heh Yep. This is what Bell Canada would say to all their customers for the past few years. Same thing.

People like the person above should call Rogers and tell them to pay to have their computer fixed. Their app that's breaking it.

@Sunfox
As noted early on in this topic, uninstalling Norton does not uninstall it (same like this radial-points garbage). You need to use the Norton uninstall utility after using regular uninstall.

IE. both need to be uninstalled then a separate uninstall utility run.

The worse thing here is that the radial-point spyware won't run properly if you uninstall norton and don't run their uninstaller app.
(Guess norton protects you from this spyware ;), actually it's left over reg entries from norton that buggers radial-point up)

ah well.

Since radial-point now bought some online back-up service a couple of months ago, I expect the Rogers and Bell's to start giving that for free* (*7$ increase to your Bell/Rogers services). Holding your data locked on some offsite place hostage in case you cancel is always a good scare tactic to prevent you from leaving them.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22853491 Wed, 12 Aug 2009 07:20:20 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22851496
Uninstalled Norton Internet Security - generally went OK, except that Norton Systemworks then kept complaining about a missing file... so ended up uninstalling/reinstalling it to correct that.

But the Rogers Yahoo components were a real problem. Ran the uninstall program, and it got everything removed except the "base components". No matter what, "base components" would not leave, it just paused for a few seconds then came back. And the program files\yahoo\ directory was loaded with files from stuff that was supposed to be gone.

Ended up manually deleting the Yahoo directory, removing the add/remove listing for it, then running a registry cleaner to get rid of DOZENS of Yahoo-oriented registry settings. WTF does it think it's doing with all those services and ActiveX entries?

Never again.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22851496 Tue, 11 Aug 2009 18:59:05 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22851187
It is pretty clear that proper software QA protocols were not followed upon its first release to the public. I have seen too many problems with ROP to think or believe anything else.

When you have a Rogers tech telling someone that it is their OS and not a faulty ROP program, I have a big problem with that.

Rogers went on the cheap, dumped Norton and got a very bad product in return. Rogers will never admit anything so I am not wasting my time trying to talk with them again.

Rogers knows there are major problems...The evidence is that a second version of ROP (ver. 2.5) was out in short order.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22851187 Tue, 11 Aug 2009 17:57:43 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22850471 said by xtech1:

I think of the current ROP as a beta beware program which should of never been released.
:huh:
Do you even know the history of this so called "security program"?

If you did, you would not say what you did.

"current" is nothing compared to it's past.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22850471 Tue, 11 Aug 2009 15:44:11 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22850351
I strongly suspect RadialPoint failed to do proper software testing. I think of the current ROP as a beta beware program which should of never been released.

Just a few follow up notes...

RadialPoint never responded to my email sent in June.

Rogers (via phone) would not discuss ROP software issues, except those I am experiencing personally on my own computer.

Symantec gave us (company home users) a great rate.

No significant problems with our users using Norton.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22850351 Tue, 11 Aug 2009 15:18:58 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22837318 said by tory_elle:

here's a shock: they have a removal tool, and they send me the link. I have no clue why they didn't say so in the first place. After all that...Anyhow, I run it, reboot, and the ghost is finally off the list. It didn't delete that .dll file, but the restrictions on it were lifted so I deleted it.
No shock, and don't be shocked.

They probably found out about it in this forum (don't be shocked that they use this forum to learn about the very spyware the give you).

This won't be the last complaint (or first) they get from this. It pretty well documented and known.

The shock would be if Radial-Point replies to you. Though I know they have to a couple of people. But mostly you're just a pee-on and it's the ISP's problem since they contract out this spyware.

More will creep up as more consumers who use it find their way here looking for help on these issues.

Not a shocker at all.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22837318 Sat, 08 Aug 2009 19:45:20 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22836992 Thanks for all your help. I managed to remove everything except AVCntxtR.dll which wouldn't give me permission. ROP was still on my list of programs in the windows uninstaller. But all my broken shortcuts are restored now that the bulk of the program is permanently gone.

Of course I called Rogers weeks ago before I attempted manual removal. A Rogers technician had remotely accessed my computer, looked around, then attempted uninstall via Windows uninstall (come on!). After seeing the error window, he concluded that there's a problem with my operating system (according to him, ROP was gone, but my OS thought it still existed), there was nothing they could do about it, and that I better get it checked asap. That was depressing, as this is a brand new computer. I wrote a couple of lengthy emails to Radialpoint. Of course I don't expect them to reply, but it's nice to blow off some steam.

So today, I call up Rogers again and here's a shock: they have a removal tool, and they send me the link. I have no clue why they didn't say so in the first place. After all that...Anyhow, I run it, reboot, and the ghost is finally off the list. It didn't delete that .dll file, but the restrictions on it were lifted so I deleted it.

Well, I will never again install without thoroughly researching.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22836992 Sat, 08 Aug 2009 18:13:24 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22833766
No executive office there? Call them.

It's not like this issue is unheard of. They should be very well acquainted with Radial-Points Software problems.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22833766 Fri, 07 Aug 2009 21:17:28 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22833600
Then try the uninstall again and/or delete the folder.

Check the User Accounts in the Control Panel, see if that numbered user account is there. Should be ok delete. If you don't see the account it might just be a hidden Windows System account, don't worry.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22833600 Fri, 07 Aug 2009 20:34:06 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22833332
I have it installed on 7 computers, it has never nagged me and has never let a virus in. I scan all computers regularly with online scanners and have never found an infection.

Try it, you won't be disappointed.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22833332 Fri, 07 Aug 2009 19:57:26 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22828845 So I deleted the entire parent ROP folder, restarted my computer, and this happened: A very small window opened saying RPS was preparing to install. So now I check my Program Files folder again, and there it is. A new ROP folder, only, no servicepoint agent and this one has few files in it. And there's something that's quite frightening. I tried to repeat the process and change the permissions again, only now I notice another account in the list. It's unknown and has a string of numbers attached.

This is starting to scare me. ]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22828845 Thu, 06 Aug 2009 23:48:45 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22813398 www.uwec.edu/help/winva/perm-advfolder.htm

Check step 15 and make sure under Admin that all the options are checked to 'Allow' (like Delete). The ROP folder might have set these options to 'Deny' like your Windows OS folder.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22813398 Tue, 04 Aug 2009 13:59:50 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22812153
Wish I read this thread before installing. Was it really so difficult to partner with a decent software provider? What a horrible joke of a program. ]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22812153 Tue, 04 Aug 2009 10:29:39 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22799201 says lots]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22799201 Sat, 01 Aug 2009 13:23:17 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22799120
It's actually Radialpoint who falied to pay their bill to Invision Power Services for IP.Board!]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22799120 Sat, 01 Aug 2009 12:57:02 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22798990
Something in the registry might still be loading at Startup.

If the tools listed above fail to work, but I think they should work...

You can try this, click the bottom-left windows button, go to the search box and enter msconfig. Click the Startup tab and look for any Rogers programs and uncheck them (this will also tell you where where in the registry they might be if you want to delete them).

Also check the Services tab in msconfig and disable any Rogers programs.

Go to the General tab and click Selective startup. Now reboot. Try to delete the Rogers folder/files.

This works with many other programs that fail to uninstall properly. Good Luck.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22798990 Sat, 01 Aug 2009 12:22:31 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22790753
I get "This Account Has Been Suspended"

Doesn't matter if I use a videotron IP or a Norwegian IP, result is the same. Also, I never had an account there to be suspended to begin with!

Does everyone get this account suspended crap when going to look at their forum?

»www.radialpoint.net/boards/index.php

On another note, if you have problems with this thing check their knowledge base:
»www.radialpoint.net/support/kb.php
(some info is very outdated)

Also, radial-point contracts out the knowledge base to their telco suppliers. Bell has a copy of their knowledge base on their own host (to make it seem like theirs), and so should rogers as well.

Let us know...

As for the uninstall problem, use the knowledge base (look for uninstall) and try the RpsUU.exe tool.

Also, the MS clean up tool may also be required/used "msicuu2.exe". When using this pay attention to what you are highlighting, names change from one ISP to another.

Enjoy your "free" spyware.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22790753 Thu, 30 Jul 2009 17:17:17 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22786270
Raidial-Points website should tell you how to dispose of this spyware permanently.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22786270 Wed, 29 Jul 2009 20:44:08 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22785380 I went into Program Files and I renamed the Servicepoint agent folder and that did the trick. The ROP folder itself, can't be removed. It says "you do not have permission". This folder is filled with .dll files and other stuff. The servicepoint agent folder still has unins000 but it doesn't uninstall.

I have no clue why it didn't uninstall properly. My sister uninstalled her ROP suite completely on her hp laptop. No problems.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22785380 Wed, 29 Jul 2009 17:31:18 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22768704
It's never good when something won't uninstall...

First, try going into your Task Manager (CTRL+ALT Delete) click start Task Manager. Go to the Processes tab, look for anything that might be Rogers related, ROP, ServicePoint Agent, etc. And click 'End Process' to stop the program(s) then try to unistall the software again. ]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22768704 Sun, 26 Jul 2009 15:31:13 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22736311 http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22736311 Mon, 20 Jul 2009 11:02:14 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22719735 --
Today's motto: Dearly beloved, We are gathered here today to bid farewell to personal responsibility and accountability.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22719735 Thu, 16 Jul 2009 18:35:18 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22719674 im new to this forum. i found this thread on a google search i did to find out why ROP was messing up my computer. I'm glad I removed it. It was horrible. The uninstall was even worse. There's still the ServicePoint Agent on my pc that I can't remove. Also, several shortcuts on my start menu don't work at all. This started when I first installed ROP, but it's still persisting. I hope I don't discover any worse problems than this. I'm installing Norton, but how do I get rid of the remnants of that horrible rogers suite? I tried the Windows uninstall but it repeatedly said there was an error with the procedure. Im using Vista Home Premium 32-bit. Anyone else still experience these after uninstalling? Also, when I tried a system restore point, it seriously messed up my internet connection, so I had to undo that.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22719674 Thu, 16 Jul 2009 18:24:00 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22715092 --
Today's motto: Dearly beloved, We are gathered here today to bid farewell to personal responsibility and accountability.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22715092 Wed, 15 Jul 2009 21:52:02 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22715059 http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22715059 Wed, 15 Jul 2009 21:45:01 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22714982 --
Today's motto: Dearly beloved, We are gathered here today to bid farewell to personal responsibility and accountability.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22714982 Wed, 15 Jul 2009 21:29:10 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22714936
Curiously though, my pop up doesn't force itself to the front. I've had lots of other pop ups do so.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22714936 Wed, 15 Jul 2009 21:19:11 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22714899
i think i am going to uninstall this program and go back to Rogers Online Protection...i never had any issues with it and i could shut it down if i wanted to.
--
Today's motto: Dearly beloved, We are gathered here today to bid farewell to personal responsibility and accountability.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22714899 Wed, 15 Jul 2009 21:12:03 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22648841 said by sbrook:

New AVG is equally annoying forcing a popup through everything you've got running.
Those can be turned off if your meaning the "Email program is running etc." its in the advanced options. If not, then my bad for missunderstanding what you meant. I have no pop ups and I run latest AVG about the only complaint I have is it that by default it checks on bootup and "ties down" the system on initial boot up checking for updates.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22648841 Fri, 03 Jul 2009 09:20:19 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22646358
i am using Avira AntiVir Personal (free edition)...i don't notice much of a difference, other than the annoying pop ups i get every day...the scans are a little faster, but still seem to take quite some time (about 70 minutes for a full scan, compared to ROP which was about 100 minutes for a full scan).
--
Today's motto: Dearly beloved, We are gathered here today to bid farewell to personal responsibility and accountability.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22646358 Thu, 02 Jul 2009 17:25:13 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22646171 Google brought me here, and I just had to register to post here .... to your comment!
Just had to let you know that many folks (sheep) out there would not even question this "upgrade", because Rogers says they need it! Then when the problems start its too late!
It probably has not even dawned on them yet, to think that the issues they might be having, stem from this new "upgrade"?
I would rather get info from a field tech, than from a Rogers tech any day.
So I'll speak, if I may, for those who have not found this forum ...yet!
I glad I found this info, BEFORE the demanded "Upgrade"!

I'm not very IT savvy, like many of you here, but I just hate having to waste time with preventable software issues on my PC. I'm not getting any younger! LOL!
Thanks ...

I'll be off now .... to search the I-net for some good "FREE" AV/protection software ....
Suggestions are appreciated!]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22646171 Thu, 02 Jul 2009 16:47:13 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22642726
As of right now it's still working fine; says my service is active and updates fine.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22642726 Wed, 01 Jul 2009 23:24:17 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22642349 R.O.P is the equivalent of spyware.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22642349 Wed, 01 Jul 2009 22:00:53 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22642050 said by Swan guy :

MinPower2: ...The system slows to a crawl, and it won't follow the scan schedule I give it. ... Me too. Same as MinPower2 and Swan guy. Moreover after having ROB installed for a week my computer started to show signs of a malware infestation.

So yesterday I de-installed ROP and installed Windows OneCare which I had as a package deal with another computer.

As soon as I inserted the OneCare disk, it warned me that I had an "unwanted" program. I cleared it then did a complete scan and it found another which it automatically cleaned.

My computer functions fine now.

I am sorry to lose Norton. It performed well for me. Obviously when I replaced Norton with ROB, my defences went slack.

Stay away from ROB. Not only does it tie up your computer for hours with unpredictable scans, it doesn't do the job.

kastle]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22642050 Wed, 01 Jul 2009 20:51:32 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22631904
Swan]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22631904 Tue, 30 Jun 2009 00:35:02 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22601431 --
"I reject your reality and substitute my own."]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22601431 Wed, 24 Jun 2009 07:39:19 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22593115 said by click :

web-injection taking up 1/4 of your webpages? :D i am not sure what you mean...as i said, i never really had any issues with RoP service.
--
Today's motto: Dearly beloved, We are gathered here today to bid farewell to personal responsibility and accountability.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22593115 Mon, 22 Jun 2009 18:54:26 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22592888
How do you live with rogers web-injection taking up 1/4 of your webpages? :D

I wake up click the button. End of story.

But hey, by all means give Rogers and radial point and all their "inner-circle" your info per the TOS you agree to by installing this thing.

I'll click a button over that any day.

Take you pick of poison that's "free".]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22592888 Mon, 22 Jun 2009 18:11:09 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22592361 http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22592361 Mon, 22 Jun 2009 16:25:36 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22592224
Look what you give away for the "free" with Rogers!]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22592224 Mon, 22 Jun 2009 16:04:16 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22592043 --
Today's motto: Dearly beloved, We are gathered here today to bid farewell to personal responsibility and accountability.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22592043 Mon, 22 Jun 2009 15:33:31 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22591781 http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22591781 Mon, 22 Jun 2009 14:53:03 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22591642 --
Today's motto: Dearly beloved, We are gathered here today to bid farewell to personal responsibility and accountability.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22591642 Mon, 22 Jun 2009 14:29:32 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22590497
1. Full system anti-virus scans take 4-6 hours and my computer is very slow during that time. I have a laptop with a core 2 Duo 2.26 Ghz processor and 4GB of ram so there is really no reason for this. The old Norton version of ROP took much less time and did not affect my computer's useability.

2. Scan scheduling does not always take. I tried to schedule scans for Saturday night but ROP keeps trying to scan my computer at random times. It may be trying to make up for missed scans, not sure.

3. Full system anti-spyware scans are only slightly faster than the anti-virus scans. They take about 2-3 hours and my computer is almost unuseable during that time.

4. The anti-virus does not appear to do anything with viruses it finds. It has found two (I think they were both false positives but not sure). In both cases I had to review the scan log, track down the file, and delete it myself. The fact that it found a virus was also not clearly shown. I like to see a dialog box with a squirming virus to warn me, not a simple 1 in a column titled "viruses".

5. Forcing a virus definitions update ties up your computer for about 2 or 3 minutes for some strange reason. Automatic updates don't do that fortunately and are done pretty regularly.

Now some positive points:

1. The interface is decent and easy to get around. It's not the best thing I've ever seen but it's easier to understand than both Norton and AVG (for me at least).

2. The firewall (not sure how effective it is) gives you the option of allowing each program internet access as that program first tries. This was helpful in letting me know why my internet is so slow after boot-up. About a dozen programs are busy phoning home. The firewall does not produce a lot of warnings like Comodo or older versions of Zone Alarm.

3. I get daily virus definition updates.

I wouldn't recommend Rogers Online protection and I will be uninstalling it myself. It's not terrible but there are much better solutions out there. It is definitely a huge step backwards from the previous online protection with Norton that Rogers offered. That package was much slicker. AVG is also better, although the free version is anti-virus only.]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22590497 Mon, 22 Jun 2009 11:18:41 EDT http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22586979
AND, my 2 computers, one with Vista and the older one with XP SP3 are like new machines! They load much, much quicker!!!

I'd had a problem on the XP with a memory conflict and had blamed it on some other installations I had made around the same time I loaded the original Rogers suite, and now no more problem. So I suggest that anyone having some weird problems on their computers should try removing ALL the rogers security crap, and seeing if this helps.

Ah yes, isn't computing fun!
]]> http://www.dslreports.com/forum/Re-WARNING-Do-not-load-the-new-Rogers-Online-Protection-ROP-22586979 Sun, 21 Jun 2009 13:13:48 EDT