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Links: ·ALL ·Review Your VoIP Provider ·VoIP Providers ·VoIP FAQ ·Porting Rules ·What Codec?
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okigan

join:2009-08-16
Los Altos, CA

1 edit

reply to mgraves1

Re: Gigaset US Update

said by mgraves1:

said by reho337:

So there is no web interface for the unit or the ability to put sip uri's in the speed dial field?
The web interface is strictly for setting up the DECT base. And, no the contact list does not support dialing by SIP URI.....yet.

Michael
BeginVent:
Absence of this capability is rather frustrating. The whole point is to have this device to allow for transition from PSTN to VOIP.

And while this is absent one is bound to call out to a DID/PSTN!

And the feature of calling and IP (ex. 123.1.2.3) just adds pain to the injury. What all my friends now have to get a static IP and memorize it?
:EndVent

Ok, not that i have it out of system: any insight when this would be available?

If not -- sounds like a good thing to petition to gigaset and warn other users (amazon review in order anyway).

-Okigan

okigan

join:2009-08-16
Los Altos, CA

reply to otty
I'll second this as well, build quality seems heading in cheapo direction.

Configuration website is slow -- one could say not a big deal (annoying but if done one and right, i'd agree).

Navigation through menus is slow -- annoying all the time (Did i press the button, is it thinking, should i press it again, will it make i think longer...ahh, there is the menu opened)

Answering machine prompts are very loud compare to volume level on the messages themselves -- and no quick access to volume control (only through slow menu navigation).

All the "services" are slow to display -- disabled that feature.

It will be difficult to manage all but a very simple dial plan. Every option is a separate line and has to be edited on a slow web page -- make it a one text box where one could copy paste the whole dial plan (would make backup/restore possible too!)


mgraves1

join:2004-04-05
Houston, TX
Reviews:
·Junction Networks

reply to okigan
To start, there are no perfect products! There are a number of things that were identified as lacking in my review of the A580IP, and the company has promised to give them consideration.

Even so, can you think of other devices at these prices that do what the Gigasets do? I can't, and I've tried a ton of stuff.

Handling SIP URIs is a big issue that needs to be addressed. But given that Gigaset is one of the founding members of HDConnect (»www.hdconnectnow.org) I think that they can't avoid adding that capability.

Even the expensive Kirk and Aastra enterprise DECT gear, at 3-5x the cost doesn't do some of the things that these Gigaset systems offer.
--
Michael Graves
Houston TX
»blog.mgraves.org


okigan

join:2009-08-16
Los Altos, CA

1 edit

Agree that there are no perfect products -- though a user finding issues like that shows that product has a way to go.

But that is exactly why I selected gigaset, this model has been out for some time in Europe and gigaset still provides regular updates (2/3 month).

So I spend a bit more and hope that gigaset will support my bet and with updates make it into a really good product in a short while (then i'll buy some more).

So for new owners what's (your guess on what's) best way to provide feedback to gigaset on the importance of SIP URI support? Post in this thread for now?

-Okigan



Gigaset_Man

@12.171.179.x

reply to mgraves1
This is a great place to list suggestions, comments, etc... I encourage you to also post directly to www.gigaset-blog.com.



Gigaset_Man

@12.171.179.x

dialing a SIP URI that is in the Call List

1) set Call Lists type to "All"
2) receive a SIP URI call or let incoming call time out
3) go to Call List

on S675IP

4) on selected entry hit Options
5) click Information
6) see the SIP URI
7) press dial from here
8) outgoing IP account will be Account #1 (if multiple accounts, and account #1 not registered, call will not go out)
9) pressing dial from the Call List without hitting Options-->Information only dials the 1747xxxxxxx before the "@" and not the string after the "@" (e.g. @proxy01.sipphone.com)

on A580IP

4) on selected entry hit Menu
5) scroll to and then click "Show Name"
6) see the SIP URI
7) press dial from here
8) outgoing IP account will be Account #1 (if multiple accounts, and account #1 not registered, call will not go out)
9) pressing dial from the Call List without hitting Menu-->"Show Name" only dials the 1747xxxxxxx before the "@" and not the string after the "@" (e.g. @proxy01.sipphone.com)


otty

join:2008-10-24
Revelstoke, BC

How does one set call lists type to "all". When I open call lists I just get "missed calls - No entries". I can't see an option in "settings".

S675IP here.

Thanks for the help!



Gigaset_Man

@12.171.179.x

To change Call List type:

Menu --> Settings --> Base --> Call List Type

and then check "All Calls"



otty

join:2008-10-24
Revelstoke, BC

Thank you.

May I suggest that this be added to the function list so that you can access is by pressing the left function key from standby mode. At the moment I don't find the functions available to choose from there for one touch access very useful.


xirian
Premium
join:2003-01-26
Beacon, NY
kudos:1

reply to mgraves1

Re: Gigaset US Update

I just got my gigaset today. the only problem im having is transfering calls. the flash button doesn't do anything, the int button is only for transfering between the handsets on the base, and the code for my asterisk system (##) also doesnt work with it. Any idea how to get it to let me transfer via asterisk?


Gigaset_Man

@swbell.net

For the Call Transfer, when you have an active call on te S675IP, hit the Options softkey, then External Call, dial your number, hit send,then you will see both calls with a pointer indicating the active call. now, hit the Option softkey again and you can Confernece or Call Transfer.

You may need to adjust some settings on the Telephony -> Advanced Settings page for Refer method (I set mine to Automatic Refer Method for my Broadvoice connection).


xirian
Premium
join:2003-01-26
Beacon, NY
kudos:1

reply to mgraves1
Yeah I got that working. I also got the asterisk hotkey method (## in my case) to work. Had to change DTMF to "RFC 2833" under advanced. I have the A580 IP, not the s675, but it was more or less the same. except after going to external call, you dial the number, hit send, and then hitting flash the screen will say "call transfered".



Gigaset_Man

@swbell.net

Ahhh yes DTMF method... I keep forgetting to tell people about that. Thanks for bringing that up. You can always add an S67H to your A580IP base in the future if you so desire.


okigan

join:2009-08-16
Los Altos, CA

reply to Gigaset_Man

Re: dialing a SIP URI that is in the Call List

Gigaset_Man That is very interesting finding.
And (also?) to confirm that SIP URI is visible in the menu.

Tried to test if it can be dialed out, but that is a bit tricker to confirm with my setup.

So the functionality is really there, just not exposed in a useful way -- as mentioned we need contact list support. In fact same field in vcard as Outlook uses.

Kudos on the finding!


jan1973

@dsl.concepts.nl

reply to mgraves1

Re: Gigaset US Update

For those of you who are annoyed by the slow menus of the gigaset configuration pages, try another browser, like k-meleon. To my suprise the sluggishness is entirely due to slow rendering browsers like ie and firefox. When using k-meleon the menus you'll get a much quicker response.


otty

join:2008-10-24
Revelstoke, BC

said by jan1973 :

For those of you who are annoyed by the slow menus of the gigaset configuration pages, try another browser, like k-meleon. To my suprise the sluggishness is entirely due to slow rendering browsers like ie and firefox. When using k-meleon the menus you'll get a much quicker response.
Interesting. How do you load that? Any risk of bricking it (ruining the device)?


jan1973

@dsl.concepts.nl

k-meleon is a browser alternative you can install on your computer, not your phone. So there is no risk of bricking your device. You can download k-meleon from »kmeleon.sourceforge.net/


mgraves1

join:2004-04-05
Houston, TX
Reviews:
·Junction Networks

said by jan1973 :

k-meleon is a browser alternative you can install on your computer, not your phone. So there is no risk of bricking your device. You can download k-meleon from »kmeleon.sourceforge.net/
Thanks for the tip! I originally mentioned the sluggish web i/f in a draft of my review, but that reference was cut during editing.

k-meleon is dramatically faster than either IE or FF. I wonder why exactly?
--
Michael Graves
Houston TX
»blog.mgraves.org


jan1973

@dsl.concepts.nl

I've been wondering the same thing. The reason I found out about it is my targa dip 450 phone. It's a rebranded c450ip sold by lidl in europe. After upgrading firefox to version 3.5 I could no longer properly access the configuration pages. The pages were rendered only partly and took forever to load. Certain vital pieces of the configuration would not be rendered at all. At first I thought my phone was malfunctioning because I had the same behaviour with IE version 8. When searching the internet I found a posting at www.ip-phone-forum.de which suggested using k-meleon instead. I was amazed to learn that the problem is actually the browsers not properly rendering the pages.

@ GigasetMan:

Maybe gigaset can make a new firmware version available for the c450ip so new browsers will render the configuration pages correctly?

Also, owning a a580ip duo set I'd to see other new features as well:

1) as mentioned by others - calling a sip uri
2) calling anything other than usernames. This is closely related to #1 ofcourse. I'm using a voip out service where you don't get internal phonenumbers, but usernames. If i wish to call someone on the same network for free by calling the username it's not possible with the a580ip.
3) different ringtones for different sip accounts
4) enum support
5) shared address book. Now each handset has it's own address book. I'd like to be able to share a single addressbook among mutiple handsets. Then I would have to add a phonenumber only once and it would be impossible to have different numbers for one person on different handsets.
6) unwanted caller screening

I get many unwanted calls from people who are trying to sell me something. I find it very intrusive and I would welcome a feature to stop it. All the call centers don't send out their phonenumber when calling you. My idea is to add a feature that prompts for a pin code when there is no caller id availabe for the caller and that the phone will only ring when the caller has entered the right pin if no callerid is available. When the caller is sending out his callerid the phone would ring straight away though. An additional feature might be when a caller without callerid calls and doesn't know the pin he could leave a callbackrequest and could enter his phonenumber for you to call back on. This phonenumber could be shown on the handsets display together with a callback request.

7) better ip calling support as mentioned by others

It should be possible to use fdqn as well as ip addresses. On top of that, it's not possible to set the username you wish to call. Neither is it clear under which username the a580ip can be called. Also, for sip accounts it possible to choose whether you wish to use stun. I think this option should be available for direct ip dialing as well.



jan1973

@dsl.concepts.nl

under 1) it should say: being able to call anything else but just digits

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