Best modem for Windstream DSL - problems with SS 4200 - Windstream

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Prism
Premium
join:2009-05-11
Sugar Land, TX

Best modem for Windstream DSL - problems with SS 4200

Hello,

We use Windstream DSL with two lines, one static and one dynamic. Service was good in our prior office but since moving a few miles away, and also at my home location, I have been experiencing frequent disconects.

We use the Speadstream 4200 which is the only modem they support now, previously we used the SS5200 which seemed to work better.

What happens are two possible different problems.

1. The DSL link is dropped several times a day and have to wait for reconnection. When this happens we get the modem setup page

2. When clicking on a link from within a browser, we will instead get the modem setup page, yet the modem is still connected and closing the browser or opening another browser it is possible to then go to the link.

My primary question is this: is there a better modem than the 4200 which will work with Windstream and give us better service?

Also, do other windstream users have this same problem?

Greatly appreciate any help or comments.

Cheers/

to forum · permalink · 2009-06-15 13:09:07 ·

Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18

Not when the line sounds like the problem. A Modem can only be as stable as the DSL signal it gets over the line. If your line has poor conditions, then your connection will be poor.

»Windstream

»Sugar Land TX packet loss and slow speed past two days

Please post your DSL Stats, ATM Stats and log file.

»192.168.254.254/dslstatsx.htm
»192.168.254.254/atmstatsx.htm
»192.168.254.254/syslogshow.htm

»Windstream DSL FAQ »Modem DSL Statistics? What do the SNR and ATTN numbers show me about my line?

»Windstream DSL FAQ »How can I tell what speed my line will support using the Attenuation?
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

to forum · permalink · 2009-06-15 19:41:40 ·

sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
kudos:14

reply to Prism
Let's get you moved over to our Windstream Forum.

to forum · permalink · 2009-06-15 22:54:56 ·

Prism
Premium
join:2009-05-11
Sugar Land, TX

Thank you both for the speedy reply, sorry I didn't notice the Windstream forum until after my post:

to forum · permalink · 2009-06-15 23:05:02 ·

Prism
Premium
join:2009-05-11
Sugar Land, TX

1 edit

DSL Status/Statistics

to forum · permalink · 2009-06-15 23:05:51 ·

Prism
Premium
join:2009-05-11
Sugar Land, TX

1 edit

reply to Prism

ATM/AAL Status/Statistics

to forum · permalink · 2009-06-15 23:06:29 ·

Prism
Premium
join:2009-05-11
Sugar Land, TX

reply to Prism
System Log

Current Log Entries

P0000-00-00T07:29:42 E |DSL |Last DSL message repeated 1 times.

P0000-00-00T07:29:42 E |DSL |State: INITIALIZING

P0000-00-00T07:29:54 E |DSL |HYBRID 1

P0000-00-00T07:29:54 E |DSL |Link up 23 US 766 DS 6756 (INTL:ADSL2+)

P0000-00-00T07:29:55 E |PPPoE |oe00: tx PADT, id: 1B2D, ac: (NULL), sn: (NULL), MAC: FF:FF:FF:FF:FF:FF

P0000-00-00T07:29:55 E |PPPoE |oe00: tx PADI, id: 0000, ac: (NULL), sn: (NULL), MAC: FF:FF:FF:FF:FF:FF

P0000-00-00T07:29:57 E |PPPoE |Last PPPoE message repeated 1 times.

P0000-00-00T07:29:57 E |PPPoE |oe00: rx AC Name: idpktxlrb00-SE800-8Y014100400163

P0000-00-00T07:29:57 E |PPPoE |oe00: tx PADR, id: 0000, ac: (NULL), sn: (NULL), MAC: 00:30:88:23:3C:D0

P0000-00-00T07:29:57 E |PPPoE |oe00: rx PADS id: 103B MAC 00:30:88:23:3C:D0

P0000-00-00T07:29:58 E |PPP |LCP neg PAP

P0000-00-00T07:29:58 E |PPP |LCP up

P0000-00-00T07:29:58 E |PPP |IPCP nak option: 3

P0000-00-00T07:29:58 E |PPP |IPCP nak option: 129

P0000-00-00T07:29:58 E |PPP |IPCP nak option: 131

P0000-00-00T07:29:58 E |PPP |IPCP up ip: 71.30.168.37, gw: 151.213.13.107

P0000-00-00T07:29:58 E |PPP |IPCP dns: 166.102.165.11, 166.102.165.13

P0000-00-00T07:30:17 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49166 -> 68.142.122.70:80

P0000-00-00T07:30:17 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49167 -> 68.142.122.70:80

P0000-00-00T07:30:38 E |DSL |State: DROP

P0000-00-00T07:30:38 E |DSL |Boost DSP

P0000-00-00T07:30:39 E |DSL |DataPump Version - 07.00.02.00

P0000-00-00T07:30:39 E |DSL |Link Down

P0000-00-00T07:30:39 E |PPP |LCP down

P0000-00-00T07:30:39 E |PPP |IPCP down

P0000-00-00T07:30:39 E |DSL |State: WAITING

P0000-00-00T07:31:06 E |DSL |Last DSL message repeated 1 times.

P0000-00-00T07:31:06 E |DSL |State: INITIALIZING

P0000-00-00T07:31:18 E |DSL |HYBRID 1

P0000-00-00T07:31:18 E |DSL |Link up 24 US 766 DS 6804 (INTL:ADSL2+)

P0000-00-00T07:31:19 E |PPPoE |oe00: tx PADT, id: 103B, ac: (NULL), sn: (NULL), MAC: FF:FF:FF:FF:FF:FF

P0000-00-00T07:31:19 E |PPPoE |oe00: tx PADI, id: 0000, ac: (NULL), sn: (NULL), MAC: FF:FF:FF:FF:FF:FF

P0000-00-00T07:31:21 E |PPPoE |Last PPPoE message repeated 1 times.

P0000-00-00T07:31:21 E |PPPoE |oe00: rx AC Name: idpktxlrb00-SE800-8Y014100400163

P0000-00-00T07:31:21 E |PPPoE |oe00: tx PADR, id: 0000, ac: (NULL), sn: (NULL), MAC: 00:30:88:23:3C:D0

P0000-00-00T07:31:22 E |PPPoE |oe00: rx PADS id: 1C63 MAC 00:30:88:23:3C:D0

P0000-00-00T07:31:23 E |PPP |LCP neg PAP

P0000-00-00T07:31:23 E |PPP |LCP up

P0000-00-00T07:31:23 E |PPP |IPCP nak option: 3

P0000-00-00T07:31:23 E |PPP |IPCP nak option: 129

P0000-00-00T07:31:23 E |PPP |IPCP nak option: 131

P0000-00-00T07:31:23 E |PPP |IPCP up ip: 71.30.168.37, gw: 151.213.13.107

P0000-00-00T07:31:23 E |PPP |IPCP dns: 166.102.165.11, 166.102.165.13

P0000-00-00T07:32:12 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49157 -> 64.4.18.90:80 le

P0000-00-00T07:33:29 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:1229 -> 212.96.161.234:80

P0000-00-00T07:33:29 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:1230 -> 212.96.161.234:80

P0000-00-00T07:33:31 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49159 -> 64.4.18.90:80 le

P0000-00-00T07:33:33 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:1231 -> 212.96.161.234:80

P0000-00-00T07:33:33 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:1232 -> 8.17.64.56:80 len

P0000-00-00T07:33:33 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:1233 -> 212.96.161.234:80

P0000-00-00T07:33:34 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:1234 -> 8.17.64.56:80 len

P0000-00-00T07:35:47 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49160 -> 64.4.18.90:80 le

P0000-00-00T07:36:23 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49169 -> 208.111.168.6:80

P0000-00-00T07:36:26 E |DSL |State: DROP

P0000-00-00T07:36:26 E |DSL |Boost DSP

P0000-00-00T07:36:26 E |DSL |DataPump Version - 07.00.02.00

P0000-00-00T07:36:26 E |DSL |Link Down

P0000-00-00T07:36:26 E |PPP |LCP down

P0000-00-00T07:36:26 E |PPP |IPCP down

P0000-00-00T07:36:27 E |DSL |State: WAITING

P0000-00-00T07:36:55 E |DSL |Last DSL message repeated 1 times.

P0000-00-00T07:36:55 E |DSL |State: INITIALIZING

P0000-00-00T07:37:07 E |DSL |HYBRID 1

P0000-00-00T07:37:07 E |DSL |Link up 25 US 766 DS 6808 (INTL:ADSL2+)

P0000-00-00T07:37:08 E |PPPoE |oe00: tx PADT, id: 1C63, ac: (NULL), sn: (NULL), MAC: FF:FF:FF:FF:FF:FF

P0000-00-00T07:37:08 E |PPPoE |oe00: tx PADI, id: 0000, ac: (NULL), sn: (NULL), MAC: FF:FF:FF:FF:FF:FF

P0000-00-00T07:37:10 E |PPPoE |Last PPPoE message repeated 1 times.

P0000-00-00T07:37:10 E |PPPoE |oe00: rx AC Name: idpktxlrb00-SE800-8Y014100400163

P0000-00-00T07:37:10 E |PPPoE |oe00: tx PADR, id: 0000, ac: (NULL), sn: (NULL), MAC: 00:30:88:23:3C:D0

P0000-00-00T07:37:10 E |PPPoE |oe00: rx PADS id: 0033 MAC 00:30:88:23:3C:D0

P0000-00-00T07:37:11 E |PPP |LCP neg PAP

P0000-00-00T07:37:11 E |PPP |LCP up

P0000-00-00T07:37:12 E |PPP |IPCP nak option: 3

P0000-00-00T07:37:12 E |PPP |IPCP nak option: 129

P0000-00-00T07:37:12 E |PPP |IPCP nak option: 131

P0000-00-00T07:37:12 E |PPP |IPCP up ip: 71.30.168.37, gw: 151.213.13.107

P0000-00-00T07:37:12 E |PPP |IPCP dns: 166.102.165.11, 166.102.165.13

P0000-00-00T07:37:14 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49246 -> 74.125.47.105:80

P0000-00-00T07:37:14 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49249 -> 74.125.47.99:80

P0000-00-00T07:37:30 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49252 -> 209.123.109.175:

P0000-00-00T07:37:31 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49253 -> 209.123.109.177:

P0000-00-00T07:37:31 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49254 -> 209.123.109.177:

P0000-00-00T07:37:31 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49255 -> 209.123.109.177:

P0000-00-00T07:37:31 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49256 -> 209.123.109.177:

P0000-00-00T07:37:31 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49257 -> 209.123.109.177:

P0000-00-00T07:37:31 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49258 -> 209.123.109.177:

P0000-00-00T07:37:31 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.1.100:49256 -> 209.123.109.177:

P0000-00-00T07:37:31 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.1.100:49255 -> 209.123.109.177:

P0000-00-00T07:37:31 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.1.100:49254 -> 209.123.109.177:

P0000-00-00T07:37:32 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.1.100:49257 -> 209.123.109.177:

P0000-00-00T07:37:32 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.1.100:49258 -> 209.123.109.177:

P0000-00-00T07:37:35 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49259 -> 74.125.65.154:80

P0000-00-00T07:37:36 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49260 -> 74.125.65.166:80

P0000-00-00T07:37:36 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49261 -> 72.14.247.102:80

P0000-00-00T07:37:37 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49262 -> 74.125.65.166:80

P0000-00-00T07:37:41 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49263 -> 209.123.109.175:

P0000-00-00T07:38:02 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49266 -> 209.123.109.175:

P0000-00-00T07:38:29 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49270 -> 74.125.67.102:80

P0000-00-00T07:38:29 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49271 -> 208.117.248.152:

P0000-00-00T07:38:29 E |Firewall |P:11:822,TCP,(e_type = 0x0800),(iface: en0 -> oe00),(mac: 00:11:D8:7E:41:4F -> 00:18:D1:F7:BB:F7),(ip: 192.168.254.1:49272 -> 209.123.109.175:

Log Display Options
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to forum · permalink · 2009-06-15 23:07:00 ·

sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
kudos:14

reply to Prism
Not a problem and glad to help.

to forum · permalink · 2009-06-15 23:32:38 ·

Prism
Premium
join:2009-05-11
Sugar Land, TX

reply to Prism
Looks a bit iffy for my line according to the faq.

SNR 8.0 and Atten: 45

Last speedtest I got 5.6mbps down, and 635kbps up,
of the 6mbps/768 we pay for, that seems lucky.

Interestingly my other dynamic DSL line at the same location gets only 3.5down and 384up, yet we pay for 12m/768, it has SNR16 and Atten: 42.5. It is on another pair of the same 25pair cable.

to forum · permalink · 2009-06-16 00:14:54 ·

Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18

With Downstream Attenuation of 42 dB and 45 dB you are too far away for the speeds you are paying for and that is why it is so unstable. The DSL is trying to connect at speeds the line just cannot support due to distance. Neither of those line should be set faster than 3.0 Mbps.

»Windstream DSL FAQ »How can I tell what speed my line will support using the Attenuation?
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

to forum · permalink · 2009-06-16 01:53:24 ·

Prism
Premium
join:2009-05-11
Sugar Land, TX

2 edits

reply to Prism

DSL Line mon···.csv.zip 8,403 bytes DSLreports Line Monitor
Line Monitor page

Yikes, I jumped to the wrong conclusion thinking we were lucky to be getting so much speed with my readings.

Strangely enough it was Windstream who told me we were close enough for the 12.0 Mbps, our building used to be tel co sub-station which moved down the street, and still has an unused server/switch room and fibre.

Is there anything I could press Windstream to do to improve our SNR & Attenuation, or should I just request they throttle it to 3.0 Mbps and start pushing for cable to come to the building?

Our latency can also range from 28ms up to 358ms in various readings.

This is about a weeks data from our DSLreports Line Monitoring posted in csv format above the photo.

Your help and expertise is greatly appreciated! I have a lot to learn.

to forum · permalink · 2009-06-16 20:13:48 ·

Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18

If the lines were never conditioned for DSL there may be some things that can be done, but generally Attenuation is an electrical measurement of distance so there isn't much you can do most of the time since buildings and equipment aren't mobile/movable to reduce the distance of any consequence.

--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

to forum · permalink · 2009-06-16 20:39:39 ·

Prism
Premium
join:2009-05-11
Sugar Land, TX

reply to Prism
I see, mapquest gives a distance of 1.9mi to where I beleive the tel co is located. That looks about right eyeballing the chart

I'll be calling Windstream tomorow to get an accurate distance to the switch and ask that the speed be throttled to match the line attenuation.

Interestingly we just discovered a similar issue with our electric supply that was causing some PCs to shut down. Came down to voltage drop due to the load, the guage wire and the distance to the panel in the electrical room.

I'll report back, looks like we will need a third dsl and load balance if we need more speed.

This post has been very educational.

to forum · permalink · 2009-06-17 01:11:41 ·

Prism
Premium
join:2009-05-11
Sugar Land, TX

reply to Prism
Had a long talk with the Windstream billing and tech. They confirmed everything Doctor Olds has written in reply. The technician actually found ne to be knowledgeable, which I explained is only because of the excellent education I received on this forum!

On our second dynamic DSL, they determined it was only ever provisioned for 3.0 mbps, despite the 12mbps billing, Windstream adjusted the bill back to day one without prompting which I thought was good customer service. Thumbs up for Windstream. The tech was able to boost the SNR to a range of 11-14.5 from 8 by changing it to ADSL2+.

The static line which I posted details about was already on the ADSL2+, so the only solution is to throttle the speed as advised. We will first try the 3.0 mbps and leave the 768 kbps upload and check for stability, then if needed drop the upload as well.

He also recommended an upgrade they now offer called Dedicated Internet or Ethernet, which he explained is T1 lines bound together, which provides a symmetrical 3 mbps down and up, with upgrades in speed for about $500 per 3.00 mbps improvement. He said these are proving very popular and are very stable. He also mentioned that the stable signal gives good speed despite the slower rated dsl because it is so stable and despite the distance can support higher speeds. What would you advise on this?

Also, is there a way for us to monitor our upload usage to determine if the connections we use actually strain the present pipeline? We don’t upload large files, but in normal use we would have 4 to 8 data feeds for financial charting on various PCs, to which we send requests to say change from IBM stock quotes to DELL, and a similar number of connections to brokers to whom we submit orders directly to their servers using APIs which are mostly Java based.

Big thumbs up to Doctor Olds and this forum!

to forum · permalink · 2009-06-17 18:54:26 ·

Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18

Glad I was able to help you with your DSL and hopefully getting it into the stable zone for you.

I don't know what to suggest to you about their much more expensive "Dedicated Internet or Ethernet" as I can't spend that money for you by saying yes (if you follow me ). I'd personally try to load balance the current DSL first to see if it is acceptable or not and see how that goes for a month or two. Then check with whoever pays the bills to see if there is enough potential increase in productivity to warrant the greater monthly costs for the better upload speeds of the higher "Dedicated Internet or Ethernet" line.

I wish I could be of more help, but I don't know the budget and the actual bandwidth requirements that you would need.

Regards,

Doctor Olds
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

to forum · permalink · 2009-06-17 20:15:28 ·

Selected ISP Support > Windstream > Best modem for Windstream DSL - problems with SS 4200

Best modem for Windstream DSL - problems with SS 4200