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 reem01
join:2004-04-29 Brighton, CO
| Web Browsing issues after upgrading to M1000
I apologize for the long post, but though the history would be needed.
I have been on Qwest service for a few years now. For the vast majority of that time I was on the Actiontec GT701W I believe, the one with wireless. It worked just fine as a DSL only modem. I got it setup with my Linksys router in the DMZ so it would handle all routing and firewall duties. I then upgraded that router to dd-wrt firmware and was working great for over 2 years.
Since I was at the 1.5mb service, and desperately wanted higher service, I upgraded to the 12mb fiber service when it was available. I was told the gt701 could support the speed increase, then later told it could not. So I decided to go purchase the M1000 DSL modem. I get it home make all the changes for static route and dmz address, then plug it into the mix, and all works great, and much faster speeds.
I have 2 Windows XP Professional machines, 2 Windows Vista Ultimate machines, and 1 Windows Server 2003 machine. These connect through a gb network switch then up to the Linksys router, then out through the dsl modem. About 2 weeks after putting the M1000 into the mix, my 2 Vista machines, and the Server 2003 machine stopped being able to browse the internet. IE, FF, and chrome were tried and all failed to get out. Windows update worked on the Vista machines since it doesnt go through the browser. FTP and pinging worked out to the internet, not web browsing.
I first looked at the router, and research that, read that the version of dd-wrt I was running had some known issues, and should upgrade to a newer release. I did that, and didnt help my issue. I then moved to Tomato firmware, issue did not go away. Went back to Linksys firmware, and again issue did not go away. I did a 30-30-30 resets before and after each firmware flash.
I received another Linksys router, put dd-wrt on it, and replaced the existing Linksys router. Issue resolved, so I thought it was a hardware issue. Everything worked for about 4 weeks, then the issue reappeared.
Tried all these steps again, no luck. I then decided to purchase a brand new Buffalo WHR-HP-54G router. With the default firmware I had the same issue. I then upgraded to Tomato firmware, and again same issue, Vista and Server 2003 cannot browse the internet. The Server 2003 is also a web server, and it still hosts just fine, external addresses can get to the site without issue.
I believe there has to be an issue with the M1000 modem. If I connect directly to it with one of the affected machines, they browse just fine, so Actiontec support still wants to point the finger to the routers.
Does anyone know what I can try to resolve this issue? Banging my head hasnt helped.  | |  mrhuggles
join:2007-03-29 Ames, IA
·Qwest.net
| doubt its the router as long as your running dd-wrt at a minimum, i prefer openWRT but meh, dd-wrt isn't that bad.
could it be a DNS issue? could try switching to openDNS, i use that and i really like it, have an account on there so i can have better control of things, its good stuff | |  reem01
join:2004-04-29 Brighton, CO
| Thanks for the quick reply.
I am using openDNS already. I also static assign all my machines, first dns is my dns box, second is an openDNS address.
Actiontec support responded that it still isn't a router issue in their mind. They did suggest making the dsl modem a bridge and make a pure modem only, since the routers aren't designed to be daisy chained.
Does Qwest support that configuration? | |   mikeschumann
@qwest.net
| reply to reem01 I am having the same problem with an Actiontec M1000 router with a Linksys VPN router daisychained behind it. This worked fine for 2 months, and all of a sudden started getting really flakey.
I swapped routers with annother identical router. I'm totally convinced it's the Actiontec. I don't want to spend money on another one. I have some old Cisco 678s that don't support PPPoE, but were otherwise bullet proof. Anyone know how to configure these in bridged mode? | |  azzonie
join:2004-04-13 Phoenix, AZ
| reply to reem01 I would try putting the M1000 in transparent bridged mode and have the router you are using log in PPPOE as they suggested. I think that would be the prefered method anyway, at least it is the method I would prefer. The way you have I believe you are running double nat, and then using DMZ to forward all ports to the other router. That means the M1000 is doing more work then it needs to. If it works plugging directly into the M1000 then common sense would tell you it is not the M1000 but your hardware setup. | |
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