Re: [Info] DGL-4500 New firmware 1.21 beta in D-Link http://www.dslreports.com/forum/r22561405 en Wed, 10 Feb 2010 09:44:30 EDT Wed, 10 Feb 2010 09:44:30 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22803624 ispgeek : You know it man. They don't delete my posts anymore and I'm still watching them very closely. I know you were there and got banned....they seem to be running a little more um...cautious than before. Stay with this thread and the other one here for more details. Time is running out quickly for them...the website is done, I've just kept it down in hopes we may actually be seeing a more customer friendly D-link but my goodwill is quickly fading.]]> http://www.dslreports.com/forum/remark,22803624 Sun, 02 Aug 2009 17:38:25 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22801737 iconeater : Hi all, Oh what fun I had on the D-Link forum. I got banned so many times speaking my mind it became a game.

I had the A1 then A2...Finally..
I sent mine back for refund but still login from time to time to fight the good fight, and warn others. This router is a joke and a shame to the once awesome DGL line.

ispgeek keep up the good fight.
]]> http://www.dslreports.com/forum/remark,22801737 Sun, 02 Aug 2009 06:01:36 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22781973 ispgeek : I experienced the same thing with the A2 among other things when it was running. I'm glad to see a more humble D-Link in the thread listed below. They finally might be getting the message that people are really pissed off and aren't gonna take it anymore. We're sitting tight waiting how this unfolds because IF this is a new trend then they deserve a chance...on the other hand if this is just another delay tactic as everyone has seen previously then we're gonna nail em.

You can follow this thread at:

»forums.dlink.com/index.php?topic=6403.105

---------
MSG to D-Link - I know you're here watching this thread so I will throw you a bone...what I saw posted today was the very first humble and proper post I've seen so far. You admit the firmware was crap and you humbly address the concerns that people still have. In fairness to you...Kudos...its the right way to respond to a problem...keep it up and good things will come. I also noticed that you left the self help post up and didn't delete it on page 7. Again that was also a very smart and proper way of handling that. I know it stings...it was intended to sting and wake you up. Apparently it may have worked....hopefully going forward we'll have nothing but good things to post about you.]]> http://www.dslreports.com/forum/remark,22781973 Wed, 29 Jul 2009 01:13:45 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22781583 Puffnstuff : Well I suppose the slow downs and lockups at the 3-4 day mark are the most serious problems. Many people complain of connectin drops with wireless but I don't use the wireless side so I wouldn't know about that. Then d-link released the 1.2x firmware that totally ruined the device rendering it unreliable. My a2 has been up over 9 days now and its still working right albeit with a lot of lan errors but it still works.]]> http://www.dslreports.com/forum/remark,22781583 Tue, 28 Jul 2009 23:11:27 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22776567 drip : What exactly is/are this/these "problem(s)" that I keep on reading about for A1. I see it mentioned but never stated what and how it is related to the hardware. Maybe I missed it while skimming? One I have seen is the three day lockup, but this seems intrinsic to the firmware.

I am curious because I do not have an issue with mine. However, not all features are in use. I do not use filtering, for example. Most of the features are in use though and I have not experienced anywhere near the complexity of complications I have read so far. So I am very curious.]]> http://www.dslreports.com/forum/remark,22776567 Tue, 28 Jul 2009 06:59:41 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22774697 Puffnstuff : I don't use wireless so I cannot comment on the range..sorry. Otherwise the pc's on my hard wired home network stay connected just fine with no drops.]]> http://www.dslreports.com/forum/remark,22774697 Mon, 27 Jul 2009 19:22:24 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22774305 ispgeek : Yay!! I would hope so. Hows your wireless range though or have you even noticed that the A2 wireless range is less that A1. Also have you had any problems with network devices just vanishing and despite all efforts not coming back until "they" want to? Those were the two biggest problems I had with the A2 when it was running.]]> http://www.dslreports.com/forum/remark,22774305 Mon, 27 Jul 2009 18:00:28 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22773344 Puffnstuff : Hey look my a2 is still working.

Time : Monday, July 27, 2009 3:06:15 PM .

Firmware Version : 1.16, 2008/12/26 .
.
WAN

Connection Type : DHCP Client .

QoS Engine : Active .

Cable Status : Connected .

DNS Status : Online .

Network Status : Established .

Connection Up Time : 7 Day 23 Hour 44 Min 36 Sec ]]> http://www.dslreports.com/forum/remark,22773344 Mon, 27 Jul 2009 15:08:12 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22770311 ispgeek :
said by MLGTWISTED See Profile :

said by DownLink See Profile :

If we just stop buying and maybe showing these grievances to the retailers... maybe that would get their attention to stop their current trend of customer dissatisfaction.
I've said this before, but I actually like d-link routers, mostly I like the web browser functionality, and Im not as impressed with other routers. My issues with D-link routers especially the DGL series is obviously the rebooting thing after however many days because of a firmware update/compatibility, General wireless performance of N wireless causes de-authentication problems/disconnects. The amount of wireless errors appears to be abnormally high, and general wireless performance is very poor in default mode.
It shouldn't take a user like me a year or so to find out what the best wireless settings are, and to figure out that wireless N should be turned off not to experience disconnections on a daily basis.

In a word, the wireless performance on the 4500 sucks, I find the rest of the router to perform well on wired, but wow the wireless is terrible.
Depending on the firmware it runs pretty stable. Range isn't terrific but if you either are close by or have a better set of antennas it does just fine. Now I didn't buy it for N anyway so those issues don't trip me up. The thing that has kept me from running anything from D-link from this point forward is the quality control and lack of anything close to acceptable technical support.]]> http://www.dslreports.com/forum/remark,22770311 Sun, 26 Jul 2009 22:38:28 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22768944 MLGTWISTED :
said by DownLink See Profile :

If we just stop buying and maybe showing these grievances to the retailers... maybe that would get their attention to stop their current trend of customer dissatisfaction.
I've said this before, but I actually like d-link routers, mostly I like the web browser functionality, and Im not as impressed with other routers. My issues with D-link routers especially the DGL series is obviously the rebooting thing after however many days because of a firmware update/compatibility, General wireless performance of N wireless causes de-authentication problems/disconnects. The amount of wireless errors appears to be abnormally high, and general wireless performance is very poor in default mode.
It shouldn't take a user like me a year or so to find out what the best wireless settings are, and to figure out that wireless N should be turned off not to experience disconnections on a daily basis.

In a word, the wireless performance on the 4500 sucks, I find the rest of the router to perform well on wired, but wow the wireless is terrible.]]> http://www.dslreports.com/forum/remark,22768944 Sun, 26 Jul 2009 16:37:42 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22767604 ispgeek : If you are an owner of a D-link product with hardware/firmware problems that are still unresolved despite all your efforts to have them resolve them or if you have recently upgraded your firmware only to have your router become useless or not perform as advertised. Immediately follow the instructions below and wait for more details on a website that is being developed now to assist you with these problems.

In the meantime...you need to do the following immediately.

1). File a complaint with the Better Business Bureau at www.bbb.org (this will get an immediate response from Dlink and replacement of your router - at least for now)

2). File a complaint with the California Department of Consumer Affairs at »www.dca.ca.gov/online_services/c···nt.shtml

3). File a complaint with YOUR state's consumer affairs.

4.) File a complaint with the Federal Trade Commission at »https://www.ftccomplaintassistant.gov/FT···?Lang=en

5.) File a complaint with Rippoffreport.com at »www.ripoffreport.com/login.asp

You may use the complaint text for each one (that way it saves you loads of time). Also save your paperwork and all emails, conversations, phone records...everything! Do NOT dispose of, sell, trade or otherwise let the hardware go as this may become valuable evidence for authorities. If you need help filling out the paperwork you can ask at the sites listed below and someone will help you.

Your warranty status does NOT matter. Facts are if the firmware update that D-Link provided caused the damage they are liable to fix and/or repair the damage in a reasonable period of time. Almost 3 months is not reasonable.

More on the self help website will be announced shortly. In the meantime you need to immediately file the complaints above and SAVE EVERYTHING including all emails to and from D-Link!

You can also find more information at Broadband reports in the following thread:

»D-Link Banning Users and Deleting Posts Critical Of D-Link

Or at ISPgeeks.com at:

»www.ispgeeks.com/wild/modules.ph···88#10001]]> http://www.dslreports.com/forum/remark,22767604 Sun, 26 Jul 2009 09:56:48 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22767048 DownLink : If we just stop buying and maybe showing these grievances to the retailers... maybe that would get their attention to stop their current trend of customer dissatisfaction.]]> http://www.dslreports.com/forum/remark,22767048 Sun, 26 Jul 2009 02:03:32 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22762048 ispgeek :
said by Puffnstuff See Profile :

Yeah the d-link site has become a breeding ground for personal attacks on anyone who has a problem with their d-link product.
Sorry it's taking so long but with work and a site already of my own time is short...but we're getting there. I'm tossed on adding a forums section..we shall see. The site is intended to coach people on how to best get D-link's attention and of course to possible pursue other avenues at stopping D-link's current trend of customer dissatisfaction.]]> http://www.dslreports.com/forum/remark,22762048 Fri, 24 Jul 2009 19:42:42 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22761897 Puffnstuff : Yeah the d-link site has become a breeding ground for personal attacks on anyone who has a problem with their d-link product.]]> http://www.dslreports.com/forum/remark,22761897 Fri, 24 Jul 2009 18:59:27 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22751414 ispgeek : The D-Link owners self help website is coming along nicely. Expect an announcement with the URL soon! This site will offer resources to help you immediately get your router replaced and/or a refund. They will also assist you in writing your FTC and Dept of consumer affairs complaints.]]> http://www.dslreports.com/forum/remark,22751414 Wed, 22 Jul 2009 21:50:57 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22735700 Puffnstuff : Ok there's a white label on the router body that has the sn and the hardware version on it. You can look at it and see which one you have. Chances are you have an a1 which is the problem router. When I received my new a2 it had 1.12 on it but yesterday I flashed to 1.16b3 which was the best post 1.02 fw I have used. Under no circumstance do you want to flash to any 1.2x firmware until d-link gets their ducks in a row. If fw 1.15 is working for you then I'd leave well enough alone.
said by npatel86 See Profile :

How can I tell which unit I have? Also, I'm still running firmware 1.15 (wish I hadn't upgraded from 1.02) and everything seems okay, although once in a while my wireless degrades terribly and I am forced to reboot the router to fix the issue.

Should I upgrade or stay with 1.15?

And assuming DLINK doesn't get their shit together, what are some other wireless draft "n" routers that support tomato/ddwrt?
]]> http://www.dslreports.com/forum/remark,22735700 Mon, 20 Jul 2009 08:01:03 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22735656 hayabusa3303 :
said by MLGTWISTED See Profile :

I don't see any firmware allowing good wireless connectivity on this router, its absolutely horrible, a complete joke.
i host on live i really dont have any problems to speak of.

Mine has been up for 4 days and i only have 147 errors total. Thats alot of xbox live and hosting im doing.

I should point out the xbox is connected to a dap1522. now the intresting is this error rate is 10315. Both AP and router started up within a minute of each other. IM running only 5ghz also.

Firmware is 1.02 on the router and 1.10 on the dap1522. if i run 1.20 on the dap 1522 my wireless gets ready slow after the 5 days online i must reboot it then. I dont have to reboot it with 1.10 firmware on it.

just my .02 in this]]> http://www.dslreports.com/forum/remark,22735656 Mon, 20 Jul 2009 07:20:19 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22734819 npatel86 : How can I tell which unit I have? Also, I'm still running firmware 1.15 (wish I hadn't upgraded from 1.02) and everything seems okay, although once in a while my wireless degrades terribly and I am forced to reboot the router to fix the issue.

Should I upgrade or stay with 1.15?

And assuming DLINK doesn't get their shit together, what are some other wireless draft "n" routers that support tomato/ddwrt?]]> http://www.dslreports.com/forum/remark,22734819 Sun, 19 Jul 2009 22:30:56 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22733940 MLGTWISTED : Thats typical D-link right there, really high errors, Im not that high, but Im definately seeing around 5k errors per day. I tested my xbox 360 through the wireless the other day, signal strength appears to be pretty random, and caused me to lose host because of the lack of signal strength.

I don't see any firmware allowing good wireless connectivity on this router, its absolutely horrible, a complete joke.]]> http://www.dslreports.com/forum/remark,22733940 Sun, 19 Jul 2009 18:09:57 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22733319 Puffnstuff : People if you are having trouble with your a1 please file a complaint. Its free and costs you nothing plus will result in d-link sending you a free a2 replacement unit. D-link took care of me via their people in the d-link forum however for the rest of you don't keep letting them step on you. You have the power to help yourselves so file a complaint and get a working router.]]> http://www.dslreports.com/forum/remark,22733319 Sun, 19 Jul 2009 14:57:43 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22732685 ispgeek : I think you guys miss the point. This isn't a beta release...this is a release to fix the RELEASED 1.2 that caused this problem to begin with. They know the problem exists, they've known since day one when it first got posted on the D-link site and people started screaming.

I've told you how to get your router replaced immediately and not have to wait for them to "figure it out".

It's simple...file the darned BBB complaint at www.bbb.org. You will get an almost immediate answer and they will arrange to replace your router with an a2 at rev 1.12. It's not hard, costs nothing and gets the job done plus it documents this with an outside organization that watchdogs most USA companies.
--
My favorite
Broadband Speed Test is at ISPgeeks.com. Can't find me here? Find me there!]]> http://www.dslreports.com/forum/remark,22732685 Sun, 19 Jul 2009 11:16:50 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22732195 BLUNTED 1 : Lets see if this makes it past day 3 without freezing and I have a alot of wireless errors and packets dropped.
Click for full size
 
]]> http://www.dslreports.com/forum/remark,22732195 Sun, 19 Jul 2009 07:16:05 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22731862 hayabusa3303 :
said by MLGTWISTED See Profile :

I've seen the beta forums forums, and I get the distinct impression that the techs just don't believe a word anyone says, or that they believe there product is so good, that users have no idea what there talking about.
I agree with that. Its very pointless in many ways to go over there.

Give you a cigar for that statement. ;)]]> http://www.dslreports.com/forum/remark,22731862 Sun, 19 Jul 2009 02:18:51 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22731854 MLGTWISTED : So this is the beta, I think D-link has enough feedback, all they have to do is look at this forum, but is a full release coming soon? I hope there's atleast a fix for the lock ups which appear to different based on your hardware version because mine locks up after about 12 days.

Don't really like how long it takes D-link to beta test there software and get feedback, there must be a better solution. Example, use the router itself to give feedback, Like all new D-link routers will have a feedback section, you fill in some information and send it from your routers web browser or something. I've seen the beta forums forums, and I get the distinct impression that the techs just don't believe a word anyone says, or that they believe there product is so good, that users have no idea what there talking about.

Apart from the horrible wireless, I just wanna see the 12 day lockups gone.]]> http://www.dslreports.com/forum/remark,22731854 Sun, 19 Jul 2009 02:15:39 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22731810 ispgeek :
said by hayabusa3303 See Profile :

anyone know the difference between the a1 and a2? any board changes?
D-link isn't talking about the differences. Honestly they aren't talking much at all at the moment. I suspect they are running a bit skeered. ;)
--
My favorite
Broadband Speed Test is at ISPgeeks.com. Can't find me here? Find me there!]]> http://www.dslreports.com/forum/remark,22731810 Sun, 19 Jul 2009 01:47:35 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22729748 hayabusa3303 : anyone know the difference between the a1 and a2? any board changes? ]]> http://www.dslreports.com/forum/remark,22729748 Sat, 18 Jul 2009 15:05:31 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22728164 Puffnstuff : Connection Up Time : 10 Day 1 Hour 24 Min 53 Sec and right after I copied this the router froze up. I went ahead and installed the new A2 unit and put it back into its box. The A2 is running 1.12 and I'm not going to change that unless it starts acting up]]> http://www.dslreports.com/forum/remark,22728164 Sat, 18 Jul 2009 06:48:29 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22727253 ispgeek :
Yep...

The main difference is that when most companies refurb things then to resell..they work as new or sometimes even better. D-link on the otherhand remains crappy and gets crappier. The replacement router they sent me for my A1 has problems of it's own, now of course they won't respond to my emails (hmmm...let's see, the warranty expires this month...makes ya wonder don't it...)

That's ok..no more D-link on my networks...pulled everything in general operation out that had a D-link label on it. This included switches, routers, bridges...you name it. Two different locations under several new brands now (and all working just fine). Was expensive short term but I'm pretty sure I'll be getting all my money back soon enough :D
--
My favorite
Broadband Speed Test is at ISPgeeks.com. Can't find me here? Find me there!]]> http://www.dslreports.com/forum/remark,22727253 Fri, 17 Jul 2009 22:43:35 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22727202 tipstir :
said by ispgeek See Profile :

Um..sorry but I don't understand what ya mean sir.. :)
I posted the link because you can see what DLINK is doing with problem routers. First fix it and re-sell it.]]> http://www.dslreports.com/forum/remark,22727202 Fri, 17 Jul 2009 22:34:55 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22722856 ispgeek :
said by Puffnstuff See Profile :

Well I got my replacement router on Monday but didn't install it and let me tell you why. For the first time my A1 is acting right and has been up over 9 days this time without any problems. I even tried loading the rtsp page that exposed problems to me in the first place when it was new and again no problem. D-link wants me to run it until it acts up so they can see how long it will stay up with 1.21b running.
Funny...most of us have not been so lucky. 1.21b failed right on the nose of 3 days for me and if you folllow the thread for the new firmware same for most everyone else but ONE person. What did you do differently and how is your bugger configured.
--
My favorite
Broadband Speed Test is at ISPgeeks.com. Can't find me here? Find me there!]]> http://www.dslreports.com/forum/remark,22722856 Fri, 17 Jul 2009 10:20:02 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22722302 Puffnstuff : Well I got my replacement router on Monday but didn't install it and let me tell you why. For the first time my A1 is acting right and has been up over 9 days this time without any problems. I even tried loading the rtsp page that exposed problems to me in the first place when it was new and again no problem. D-link wants me to run it until it acts up so they can see how long it will stay up with 1.21b running.]]> http://www.dslreports.com/forum/remark,22722302 Fri, 17 Jul 2009 08:22:34 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22721257 ispgeek :
said by tipstir See Profile :

said by ispgeek See Profile :

said by tipstir See Profile :

Just to let you know Geeks.com has this router dirt cheap as factory surplus

»www.geeks.com/details.asp?invtid···&cpc=SCH
Not a chance in hell! They could be selling that router for 10 bux and I'm not interested.
Well just to let you know what has happen to the router. DIR-655 has one selling cheap after the factory repair.
Um..sorry but I don't understand what ya mean sir.. :)
--
My favorite
Broadband Speed Test is at ISPgeeks.com. Can't find me here? Find me there!]]> http://www.dslreports.com/forum/remark,22721257 Thu, 16 Jul 2009 23:29:10 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22721218 tipstir :
said by ispgeek See Profile :

said by tipstir See Profile :

Just to let you know Geeks.com has this router dirt cheap as factory surplus

»www.geeks.com/details.asp?invtid···&cpc=SCH
Not a chance in hell! They could be selling that router for 10 bux and I'm not interested.
Well just to let you know what has happen to the router. DIR-655 has one selling cheap after the factory repair. ]]> http://www.dslreports.com/forum/remark,22721218 Thu, 16 Jul 2009 23:24:05 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22720968 ispgeek :
said by tipstir See Profile :

Just to let you know Geeks.com has this router dirt cheap as factory surplus

»www.geeks.com/details.asp?invtid···&cpc=SCH
Not a chance in hell! They could be selling that router for 10 bux and I'm not interested.
--
My favorite
Broadband Speed Test is at ISPgeeks.com. Can't find me here? Find me there!]]> http://www.dslreports.com/forum/remark,22720968 Thu, 16 Jul 2009 22:26:25 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22720966 ispgeek :
said by RobNyc See Profile :

I am so happy I went and bought the new Apple Dual-Band Airport Extreme router.. I just dont know why I didnt do it before. But still waiting for a new working firmware to put on my DGL-4500 so I can sell it.
Why wait? Follow my instructions above and you could have your router by early next week. They so far have quickly responded to BBB complaints (about the only thing that gets their attention).
--
My favorite
Broadband Speed Test is at ISPgeeks.com. Can't find me here? Find me there!]]> http://www.dslreports.com/forum/remark,22720966 Thu, 16 Jul 2009 22:25:21 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22719177 tipstir : Just to let you know Geeks.com has this router dirt cheap as factory surplus

»www.geeks.com/details.asp?invtid···&cpc=SCH]]> http://www.dslreports.com/forum/remark,22719177 Thu, 16 Jul 2009 16:40:30 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22717981 RobNyc : I am so happy I went and bought the new Apple Dual-Band Airport Extreme router.. I just dont know why I didnt do it before. But still waiting for a new working firmware to put on my DGL-4500 so I can sell it. ]]> http://www.dslreports.com/forum/remark,22717981 Thu, 16 Jul 2009 13:12:44 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22711718 ispgeek : In the meantime...you need to do the following immediately.

1). File a complaint with the Better Business Bureau at www.bbb.org (this will get an immediate response from Dlink and replacement of your router - at least for now)

2). File a complaint with the California Department of Consumer Affairs.

3). File a complaint with YOUR state's consumer affairs

4.) File a complaint with the Federal Trade Commission.

5.) File a complaint with Rippoffreport.com

You may use the complaint text for each one (that way it saves you loads of time). Also save your paperwork and all emails, conversations, phone records...everything!

Your warranty status does NOT matter. Facts are if the firmware update that D-Link provided caused the damage they are liable to fix and/or repair the damage in a reasonable period of time. Almost 3 months is not reasonable.

Good luck and if you need any help at all let me know.
--
My favorite
Broadband Speed Test is at ISPgeeks.com. Can't find me here? Find me there!]]> http://www.dslreports.com/forum/remark,22711718 Wed, 15 Jul 2009 12:14:24 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22711660 ispgeek : No worries and trust me. Everyone will know! I'm still baffled by D-link's reponse to this and other similar incidents. Are they so smug as to think they could go business as usual and never would someone would come along and finally bust their a$$ for handling business like this? Not this time.
--
My favorite
Broadband Speed Test is at ISPgeeks.com. Can't find me here? Find me there!]]> http://www.dslreports.com/forum/remark,22711660 Wed, 15 Jul 2009 12:04:17 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22710188 anon : Please keep us updated on the website. I have two of this peice of crap router, and I would like nothing but to throw it at D-link's face. I know at least EIGHT people near me that bought this and suffering horribly (as we are mainly gamers who paid $150+ for this gosh darn brick)]]> http://www.dslreports.com/forum/remark,22710188 Wed, 15 Jul 2009 06:56:01 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22708255 ispgeek :
said by RobNyc See Profile :

How is this firmware going?
I am still waiting for something better than 1.20 so I can sell this router to somebody.
Failed...horribly right at 3 days. Whats worse, the so called replacement router they shipped also is failing on the wireless side on totally unrelated issues. A Dlink victims self help website is being worked on right now which will give victims of these issues help regardless of dlink router model. I expect to make the announcement and give the url in a few days if all goes well with the design. Included will be class action lawsuit information and other self help tools and links to regulatory agencies that you will need to also file complaints with. My advice is not sell that router...hold on to it because if you become one of the damaged class it will be useful as evidence.
--
My favorite
Broadband Speed Test is at ISPgeeks.com. Can't find me here? Find me there!]]> http://www.dslreports.com/forum/remark,22708255 Tue, 14 Jul 2009 18:58:36 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22706834 RobNyc : How is this firmware going?
I am still waiting for something better than 1.20 so I can sell this router to somebody. ]]> http://www.dslreports.com/forum/remark,22706834 Tue, 14 Jul 2009 14:34:43 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22699212 ispgeek : Forget the latest firmware I posted about last week. It died right at 72 hours again....]]> http://www.dslreports.com/forum/remark,22699212 Mon, 13 Jul 2009 11:31:59 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22683298 ispgeek : Here are the release notes for the latest flavor of dgl-4500 beta firmware. Notice there is NO mention of a fix for the dreaded 3 day router lockup nonsense.

DGL-4500 Firmware Release Notes
====================================================

Firmware: 1.21b02NA Beta
Date: 07/09/2009

1. Fixed Using wireless client to configure Access Control rules,cause DUT reboot.
2. Fixed upnp bug. The upnp port will be closed for a short time.
3. Fixed QRS issue, can't set up wireless setting.
4. Fixed Router DHCP IP range would be set 192.168.0.1 to 192.168.0.254 after running QRS.
5. Fixed WINS Server field can not be cleared by "Del" or "Back Space" key in UI Basic/Network.
6. Fix WEBUI "Firmware" page error.
Step 1 : Enable Remote Management in ADMIN page, and save settings
Step 2 : Then click "reboot later" button
Step 3 : Enable/Disable "Firmware Upgrade Notification Options" functoins, and save settings.
Step 4 : Then click "reboot later" button
Result: Can't reboot later, and appear "Error on page" message.
7. Default disable CAPTCHA
8. Fix potential security leak with CAPTCHA.
9. Fix USB LED issue about Shareport.
10. Update chklst.txt (add HW Ver and Channel list follow Chklst.txt Format for MP)
11. Fix When DCC set dns = 0.0.0.0,router don't force setting dns ip.
12. Fix Shareport HP932C with Wins 7 issue
--
My favorite
Broadband Speed Test is at ISPgeeks.com. Can't find me here? Find me there!]]> http://www.dslreports.com/forum/remark,22683298 Thu, 09 Jul 2009 22:40:48 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22682375 ispgeek : New firmware has just been posted ....

»forums.dlink.com/index.php?topic···.new#new

If the new firmware that was released today does not work for you, contact the Better Business Bureau at www.bbb.org and file a complaint. I did and got my router replaced in 72 hours. Plus it makes a perm record for future customers to follow before thinking of purchasing a DLink router in the future. If you need help you can pm me directly here.]]> http://www.dslreports.com/forum/remark,22682375 Thu, 09 Jul 2009 19:45:22 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22667463 Reinvent3d :
said by MLGTWISTED See Profile :

said by bigpapae35 See Profile :

If DNS relay is ON, the router gives the DHCP clients the router address for DNS lookup, and relays the request to the ISP DNS servers.

If DNS relay is OFF, the router gives the DHCP clients the address of the ISP DNS servers directly.
Does turning DNS relay off allow for better performance?
Sometimes, yes..sometimes, no. Turning it off puts less strain on the device.

For my testing purposes for the Beta FW's, I leave it on (which is default).

I just finished moving to a new place. And, I now have a somewhat stable connection using N/G, WPA2 AES only. It hasn't dropped out, nor has it locked up yet. 4 days strong now.]]> http://www.dslreports.com/forum/remark,22667463 Tue, 07 Jul 2009 13:00:55 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22666913 MLGTWISTED :
said by bigpapae35 See Profile :

If DNS relay is ON, the router gives the DHCP clients the router address for DNS lookup, and relays the request to the ISP DNS servers.

If DNS relay is OFF, the router gives the DHCP clients the address of the ISP DNS servers directly.
Does turning DNS relay off allow for better performance?]]> http://www.dslreports.com/forum/remark,22666913 Tue, 07 Jul 2009 11:49:05 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22663968 bigpapae35 : If DNS relay is ON, the router gives the DHCP clients the router address for DNS lookup, and relays the request to the ISP DNS servers.

If DNS relay is OFF, the router gives the DHCP clients the address of the ISP DNS servers directly.]]> http://www.dslreports.com/forum/remark,22663968 Mon, 06 Jul 2009 20:57:48 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22663750 MLGTWISTED :
said by bigpapae35 See Profile :

it seems that if you turn off DNS relay in network settings, then the router will not freeze up after 3-4 days and cause the web gui to slow down to crawl.

I turned off this feature on all three of my d-link routers and so far the router has not frozen yet, the only other issue I am having now is the wireless performance has decreased by about 30% since 1.15, which I can handle until d-link issues the next firmware release.
Got a freeze after 10 days, full lock up, no wired, no wireless and no response from the web browser of the router.
If I turn dns relay off what exactly does it do?]]> http://www.dslreports.com/forum/remark,22663750 Mon, 06 Jul 2009 20:23:56 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22661933 bigpapae35 : it seems that if you turn off DNS relay in network settings, then the router will not freeze up after 3-4 days and cause the web gui to slow down to crawl.

I turned off this feature on all three of my d-link routers and so far the router has not frozen yet, the only other issue I am having now is the wireless performance has decreased by about 30% since 1.15, which I can handle until d-link issues the next firmware release.]]> http://www.dslreports.com/forum/remark,22661933 Mon, 06 Jul 2009 15:11:10 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22651565 hayabusa3303 :
said by ispgeek See Profile :

said by hayabusa3303 See Profile :

said by edastancio :

why dont u just stay with what works and keep 1.15 if that was running fine
stay at 1.02 where no problems show up like mine :)
1.02 has serious issues with port forwarding...simply put...it don't work. So you will need to go to 1.12 or 1.15
i would rather have port forwarding problems than having to reboot or, lock up router all the time.Dlink claims the router is some how BAD and want you to send it back to them when it does this funny it didnt do it on 1.02 strange dont you think?

If you care to look at the dlink beta forums you will see where people want the 1.02 because they really didnt have problems with the unit, till they upgraded firmware 1.10 and higher. :hmm:]]> http://www.dslreports.com/forum/remark,22651565 Fri, 03 Jul 2009 20:09:24 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22651139 ispgeek :
said by hayabusa3303 See Profile :

said by edastancio :

why dont u just stay with what works and keep 1.15 if that was running fine
stay at 1.02 where no problems show up like mine :)
1.02 has serious issues with port forwarding...simply put...it don't work. So you will need to go to 1.12 or 1.15
--
My favorite
Broadband Speed Test is at ISPgeeks.com. Can't find me here? Find me there!]]> http://www.dslreports.com/forum/remark,22651139 Fri, 03 Jul 2009 18:26:49 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22650910 bigpapae35 : i just filed a BBB complaint today, and I hope it resolves the issues quicker with this router. The only thing I ask for is the ability to downgrade to earlier firmware versions, I do not even care if they develope more features in new firmwares, I just want a stable router.]]> http://www.dslreports.com/forum/remark,22650910 Fri, 03 Jul 2009 17:40:48 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22583731 hayabusa3303 :
said by edastancio :

why dont u just stay with what works and keep 1.15 if that was running fine
stay at 1.02 where no problems show up like mine :) ]]> http://www.dslreports.com/forum/remark,22583731 Sat, 20 Jun 2009 16:49:02 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22576470 Puffnstuff : Because starting with 1.20 you cannot roll back fw.]]> http://www.dslreports.com/forum/remark,22576470 Fri, 19 Jun 2009 06:29:36 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22575227 anon : why dont u just stay with what works and keep 1.15 if that was running fine]]> http://www.dslreports.com/forum/remark,22575227 Thu, 18 Jun 2009 21:41:56 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22570078 ispgeek : Well I was gonna offer to beta test this since I too am a victim but frankly I've seen enough. I recommend everyone immediately file a complaint with the Better Business Bureau at »www.bbb.org

This will light some fires under D-Link and have a very negative effect on business if they don't handle their business. My router was running fine at 1.15 for months without a reboot, I upgraded last week and well now ya know the rest of the story (it just started). What's criminal about this is is they still have it on the website knowing full well there is a problem.

I just filed my complaint and I recommend everyone else do the same ASAP. They have an obligation to immediately replace these routers for down rev versions that work at their expense. We should accept nothing less!
--
My favorite
Broadband Speed Test is at ISPgeeks.com. Can't find me here? Find me there!]]> http://www.dslreports.com/forum/remark,22570078 Thu, 18 Jun 2009 00:10:49 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22568721 Puffnstuff : Hell this one locks up my router at the 4 day mark as well.]]> http://www.dslreports.com/forum/remark,22568721 Wed, 17 Jun 2009 19:19:47 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22561405 MLGTWISTED : Still not seeing any deorthentication issues, however been having some wireless issues like pages constantly loading but not fetching information, typical wireless d-link issues. This issue appears to happen when gamerfuel is turned on, turned gamerfuel off and so far getting a much sharper wireless performance, only time will tell.

SETTINGS THAT AREN'T DEFAULT.

GAMERFUEL: OFF

NAT Endpoint Filtering

UDP Endpoint Filtering: Endpoint Independent
TCP Endpoint Filtering: Endpoint Independent

Advanced Wireless Settings

Short GI: OFF
Extra Wireless Protection: OFF

WISH: OFF

Wi-Fi Protected Setup: OFF

Wireless Network Settings

Enable Wireless : Always

Wireless Network Name : (Also called the SSID) .

802.11 Band : 2.4GHz


802.11 Mode : 802.11g only


Enable Auto Channel Scan : OFF


Wireless Channel : 2.412 GHz - CH 11

Transmission Rate : 36 (Mbit/s)


Visibility Status : Visible

With settings so far, very few errors after changing from channel 11 to 1. Lowering the transmission rate from auto to locking in a rate seems to give me better performance. At this point its about seeing how individual changes effect wireless performance, all of these changes effect wireless performance, but until I get long loading worring pages I keep the wireless settings as is. Its pretty sad that I have to resort to this just to get normal wireless performance, but Ill keep at it, these are the best settings I've used so far.]]> http://www.dslreports.com/forum/remark,22561405 Tue, 16 Jun 2009 16:36:08 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22547912 MLGTWISTED : Not seeing any de-orthentication wireless issues, but I am using the same settings as pre-1.21, which involves not using N, just g only. I haven't tried b,g, and n, but I don't intend too, as long as I don't get wireless disconnects/orthentication errors Im okay.

I personally don't like the idea of a beta if its basically a full release, I mean 1.20 was also in beta and nothing was changed for full release. I personally think its takes too long to get firmwares out, and to get issues fixed. I also want more information on beta/full release firmware notes, because I want to know what changes are made. I'm pretty unhappy with the support for the 4500 router, and I was unhappy with the support for the 4100, and 4300. There's still many wireless only issues and all current d-link routers; they really aren't being adressed.

Firmware does seem stable, and don't have any complaints yet.]]> http://www.dslreports.com/forum/remark,22547912 Sat, 13 Jun 2009 23:52:44 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22546950 Reinvent3d :
said by Puffnstuff See Profile :

There are a couple of items in the change log but it was written primarily to address the issues in fw 1.20.
It wasn't written primarily to fix the issues in the previous firmware. It's just more additions to fix small stuff. It still has the same problems as before. Very little code change. According to PM, the issues I was seeing when presented to them, they did not think were major at all. As far as I'm concerned, it's still exactly the same.

What they should be doing is fixing all the issues at hand, rather than adding all these other things to all their models. Seems to be what broke them, as it's happening across all of their top models.]]> http://www.dslreports.com/forum/remark,22546950 Sat, 13 Jun 2009 19:24:20 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22546880 Puffnstuff : There are a couple of items in the change log but it was written primarily to address the issues in fw 1.20.]]> http://www.dslreports.com/forum/remark,22546880 Sat, 13 Jun 2009 19:04:21 EDT Re: [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22546078 MLGTWISTED : I'll be testing this out later, any news on other changes or is it just the power cycling bug?]]> http://www.dslreports.com/forum/remark,22546078 Sat, 13 Jun 2009 15:05:00 EDT [Info] DGL-4500 New firmware 1.21 beta http://www.dslreports.com/forum/remark,22544667 Puffnstuff : »ftp://ftp.dlink.com/Gateway/dgl4500/fi···ta01.zip

Addresses the problems with 1.20 requiring a power cycle after a few days of running. Just keep in mind that it's a beta.]]> http://www.dslreports.com/forum/remark,22544667 Sat, 13 Jun 2009 06:16:26 EDT