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How to Access Modem via Tomato Router »
« Big 3 working overtime in retention depts for wireless  
page: 1 · 2
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gnumantsc

join:2003-07-23
·ELECTRONICBOX

reply to gnumantsc
Re: Speed Issues...

Ok here is a bit of an update. Never type clear in console of the modem hehe.

As I said, I do appreciate everyone's help on this issue. I had to reflash the modem as I typed clear. I made the mistake in thinking that I had the bb0060 modem when in fact I had the 50.

The firmware update gave me a proper screen to look into the settings and I will test it out some more.

Thanks to all of you and I'll monitor with the tools provided.

planiwa

join:2009-02-19
Toronto M5S

reply to gnumantsc
said by gnumantsc See Profile :

I'll post the log here from what I get from Tomato, maybe someone could "decrypt" it for me.

I did not check the connections with the QoS Graph. I could check it out and see.

It is not that I don't show interest in the issue, but I am having a hard time getting the darn modem page to work to see if I could get any info off of the modem itself. I tried multiple times to connect to the net without the router and just PC with modem and then running DMT tool but for some reason I was getting errors 691/718 which I know have to do with credentials.
I know that it is easy to become consumed by struggling to pursue a singular path ... possibly to its dead end.

My preference is to take a broad, open approach, and not disregarding low-effort, high-insight diagnostic measures.

But whatever works, works, and it may well be more important to do what one feels one must do and be happy, than to try to employ methods that seem obscure, pointless, strange and unnatural, even though they are natural, easy, and effective for others.

Experience can open one's horizon through insight and understanding.
Or limit one's vision by force-fitting new experiences into old patterns.


Bicephale

join:2005-09-24
·TekSavvy Solutions..

reply to gnumantsc
Nowhere in this thread i could find a mention of
TelNet other than my own, 'DMT v2.20' won't be
able to connect if you can't manage to open a
simple TelNet session using a terminal emulator.

'DMT v2.20', which is the correct build here, is
TelNet-based. No TelNet just means no 'DMT'...

gnumantsc

join:2003-07-23
·ELECTRONICBOX

reply to planiwa
I'll post the log here from what I get from Tomato, maybe someone could "decrypt" it for me.

I did not check the connections with the QoS Graph. I could check it out and see.

It is not that I don't show interest in the issue, but I am having a hard time getting the darn modem page to work to see if I could get any info off of the modem itself. I tried multiple times to connect to the net without the router and just PC with modem and then running DMT tool but for some reason I was getting errors 691/718 which I know have to do with credentials.

planiwa

join:2009-02-19
Toronto M5S

reply to gnumantsc
said by gnumantsc See Profile :

Well like I stated when I got kicked off the net and checked my uptime it showed like 5 minutes. I didn't reset the modem at all during the .25 and as I stated I was playing with speedtest the whole time and downloading and was getting between 330-515KBps.

I don't know why I got disconnected though in the first place while gaming, which got me a bit confused. The connection dropped completely.
Did you lose sync?
What did the router's log say?
Did you check how many connections, with QoS Graph?
Oh, I seem to be repeating myself. :-(

Here's a bit of logic for those who may have a use for it:

If you get a reliable speed measurement at 4.2 Mb/s, then, as long as the modem does not resync, you *know* that any "speed" or "disconnect" problem is not a DSL issue.

(Any "speedtest measurement of more than 4.3 on a 5Mb/s profile is bogus.)

And something from experience:

Any "speed", performance, or "connectivity" issues that do not involve modem re-sync, but are associated with P2P applications are most likely rooted on the near side of the DSL link, and most probably due to NAT/conntrack connection surges.

Perhaps someone else with a similar problem may benefit from it, along with the suggestions I made in my first message in this thread.

I find it uncanny that the OP showed no interest in learning about the problem condition when it presented itself again, even after having received specific guidance about what to look for.


Bicephale

join:2005-09-24
reply to Bicephale
No, wait! Trash it quick: this is all there's on the menu anyway...


Bicephale

join:2005-09-24
reply to gnumantsc
Why is it always so hard to get a 'DMT' capture? WHY???

gnumantsc

join:2003-07-23
·ELECTRONICBOX

reply to gnumantsc
Well like I stated when I got kicked off the net and checked my uptime it showed like 5 minutes. I didn't reset the modem at all during the .25 and as I stated I was playing with speedtest the whole time and downloading and was getting between 330-515KBps.

I don't know why I got disconnected though in the first place while gaming, which got me a bit confused. The connection dropped completely.

Why is it always the GNet modem that has issues? WHY??? Last time I had issues was with AEI that lasted 6 weeks until some "senior" tech stated there was an issue with their routing equipment causing for all the drops on the Internet. Funny I was only me having this issue and I called every day to report the issue and the time it was happening with full tracerts.

How come I can't always be routed through .25 and we could make it easier for the both of us? I guess I'll have to hit up diskace for a loaner modem as I don't know anyone else with a spare modem.


Briaeros

join:2008-08-29
Canada

reply to gnumantsc
said by gnumantsc See Profile :

Ok well I got disconnected and had the exact issue. The first hop out on the network is 64.235.192.24

This happened after the modem was disconnected from the net... I'm starting to wonder if it is something to do with routing through there as my first speedtest was 4.2Mbit and now I barely got 1Mbit.

Diskace could you elaborate on this finding?
Interesting, so you're saying that you weren't having any issues at all when your first hop was .25 but now that it's on .24 the issue seems to be back?
That could be pointing to either a hardware issue pertaining directly to the .24 gateway or depending on a few background details (model of the actual gateway) it could potentially be some kind of compatibility issue between that gateway and your modem? I know we've had numerous troubles with GNet modems, the surefire way to know if it's a compatibility thing or not would be to simply test with another modem and compare results.
--
Electronic Box Inc.

planiwa

join:2009-02-19
Toronto M5S

reply to gnumantsc
said by gnumantsc See Profile :

Pretty interesting, I've done a tracert to get the first HOP as per OP and noted it down.
2 65 ms 54 ms 76 ms as3menmtl04.3menatwork.com [64.235.192.25]
BTW, within Tomato you can also use: nvram get wan_gateway
and you can get the previous one: nvram get wan_gateway_buf

I would also run two ping probes from the router each time I reconnect, and save the results:

ping -q -c 20 -s 28 $( nvram get wan_gateway)
ping -q -c20 -s1420 $(nvram get wan_gateway)

(This could be fully automated, the results shipped offsite for permanent logging.)

quote:
I've downloaded Kubuntu 9.10 Alpha and speeds ranged from 330-500KB/s. The download took over 30 mins and not once did it drop, then again, I'm using my laptop with XP and not my usual desktop with Vista x64, but that shouldn't make a difference as I'm using the same hardware for modem and router.

I prefer doing network measurements directly from the router, or possibly the modem.
quote:
I've been doing random speedtests while on the net and could not get it to go slower. The pings varied though but still getting over 4Mbit.

Let's hope that the mystery problem does re-appear soon, and when it does, that open-minded efforts will be made to study and learn from it patiently, rather than killing it on sight.

gnumantsc

join:2003-07-23
·ELECTRONICBOX

reply to gnumantsc
Ok well I got disconnected and had the exact issue. The first hop out on the network is 64.235.192.24

This happened after the modem was disconnected from the net... I'm starting to wonder if it is something to do with routing through there as my first speedtest was 4.2Mbit and now I barely got 1Mbit.

Diskace could you elaborate on this finding?

gnumantsc

join:2003-07-23
·ELECTRONICBOX

reply to gnumantsc
Pretty interesting, I've done a tracert to get the first HOP as per OP and noted it down.
2 65 ms 54 ms 76 ms as3menmtl04.3menatwork.com [64.235.192.25]

I've downloaded Kubuntu 9.10 Alpha and speeds ranged from 330-500KB/s. The download took over 30 mins and not once did it drop, then again, I'm using my laptop with XP and not my usual desktop with Vista x64, but that shouldn't make a difference as I'm using the same hardware for modem and router.

I've been doing random speedtests while on the net and could not get it to go slower. The pings varied though but still getting over 4Mbit.


jfmezei
Premium
join:2007-01-03
Beaconsfield, QC
reply to gnumantsc
It is always good to take a note of what the IP if the ISP's edge router is (aka: first hop in a traceroute) and note if it changes when you reconnect.


Bicephale

join:2005-09-24
·TekSavvy Solutions..

reply to gnumantsc
Hi,

If it differs so much physically that there's a
standard DB-9 RS-232 console port then i'm
not sure i can tell you where a reset copper
trace might be - if that's what you refer to.

But, if you get access through its serial port,
then here's the command to reset this device
to its factory defaults:

reboot default

...providing that this version of the BB0060 is
still based on the Viking system, naturally!...

gnumantsc

join:2003-07-23
reply to Bicephale
I don't have the Console port on my modem but I do have the RS232. I have to figure out where I have my null-modem cable though so I could hook it up.

Sadly I don't have a reset button either. I guess I'd have to short it to do a reset.


Bicephale

join:2005-09-24
reply to Bicephale
...unless you don't have the "Console" port:



Bicephale

join:2005-09-24
·TekSavvy Solutions..

reply to gnumantsc
Hi Hi GNumanTSC,

This is how the GUI should look like:


Tweaks, Bicephale, 2007-Oct-16


If it's still incomplete after returning to the
factory defaults then you're probably right
to fear that it might have been branded...

Well, i'd try this link and see what happens:

GNet BB0060B - DSL Parameter

Of course, you'll be asked for a UserName &
a PassWord...

In any case, this MoDem/Router is equipped
with an RS-232 port and there's no need for
a PassWord through there:


GNet BB0060B ADSL Modem/Router issue, Bicephale, 2007-Jul-8


diskace
Ebox Senior
Premium,VIP
join:2002-02-21
reply to gnumantsc
Can you reset the modem ?
--
Electronic Box Inc.

gnumantsc

join:2003-07-23
·ELECTRONICBOX

reply to gnumantsc
I finally accessed the modem but I can't really do much via browser. I found the IP to be 192.168.7.1 and when I accessed the router it was practically a blank page that had the GNet logo on the right and very view options on the left.

I bought this modem years ago from a person who worked at Inter.net and I tried the default passwords of DSL/DSL and root/root and couldn't do much.

All I saw was DSL stats which showed 5052/512 sync rate and that was it. Probably inter.net bastardized the modem so you couldn't do much.

Now if I only knew the password...


Briaeros

join:2008-08-29
Canada

reply to gnumantsc
I've seen similar cases before, the actual line profile is unchanged but the modems actual sync rate is down. Rebooting the modem seems to fix it yes but it's obvious that it must be caused by something.
I've noticed that it never seems to occur on certain brand/models such as the Thomson modems.
My guess is a combination of noise and/or errors on the line + the modem has some kind-of feature to automatically lower the sync rate to compensate. The trouble causing the modem to lower sync rate must be minor enough for the connection to not be lost but major enough to warrant such a severe decrease of speed over time.

Still, it doesn't change that if you want to have it fixed in a more permanent way you're going to have to check your modem logs and record all line status details you can while the modem is still slow. The answers should be contained within.
--
Electronic Box Inc.
Forums » O Canada! » Canadian » Canadian BroadbandHow to Access Modem via Tomato Router »
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