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Need to change line selection and add extra PVC in 2700 HGV »
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OFBulldog

@qwest.net
reply to jschwar
Re: 2701HG-b question with VPN

If you're both connecting by wireless, what are your wireless settings? How far are you from the modem? Is there anything between you and the modem that can block or interfere with the signal?


jschwar
Premium
join:2000-12-15
Morton Grove, IL

one is a macbook and the other is a pc laptop. i also have an iohone that connects just fine. the modem is located in an alcove that overlooks the downstairs where the pc macbook and iphone are located and nothing is in the way. it's about 20 - 30 yards away. they all connect wirelessly. the pc wireless setting connects via wep with password using wireless-g. the macbook also does. thanks for the help!
--
Give us this day our daily chocolate.


OFBulldog

@qwest.net

ok, so we'veestablished that your pc, mac and iphone allcan connect wirelessly. The issue is that your pc is having issues with the connection staying enabled after you've connected to your VPN at work.

If I'm reading this correctly, after you reboot, everything seems to be fine for a while and then starts going south. Is this a work pc? Since you have Cisco VPN software, I'm going to assume that it is.

Here's the sticky part. Nowhere in here have you described having to restart the modem at all. You seem to have experienced most of the connection issues with the mac having a few also. I'd ask your IT departmentto back-up and then re-image your drive as ther may be soething going on there. Also, depending on the location of the mac when it's dropping connection, it could also be a setting in the modem for the wireless. Check and see if you have a cordless phone by the modem. If you do, is it a 2.4GHz cordless? Check your wireless channel and power settings. I'd use channel 2 or 10 with a power setting of 10.


jschwar
Premium
join:2000-12-15
Morton Grove, IL

The thing is my laptop is fine at home with my netgear wireless-n router so I don't think it's the laptop at all. I never seem to have a problem at home.

But that tip about the cordless phone might just be the problem. I'll try it this weekend. Thanks for your time and effort and patience.
--
Give us this day our daily chocolate.


OFBulldog

@qwest.net
No problem and BTW, I forgot to tell you that the 2wire is also VPN compatible. I use it all the time.
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Forums » Equipment Support » Hardware By Brand » 2WireNeed to change line selection and add extra PVC in 2700 HGV »


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