bbarrera
Premium,MVM
join:2000-10-23
Sacramento, CA
clubs:
 ·SureWest Internet
| reply to axybz
Re: ZyXEL New Certification Program ZCNP
said by axybz  :Maybe they don't want to get into a situation where customer won't take "NO" for an answer; if they do admit they are working in ZyXEL? Yes, I guess it is easier for ZyXEL to privately disappear when not returning emails or phone calls. I sent email to ZyXEL USA tech support on May 26th, an engineer asked for additional information which I sent immediately, and then he never replied.
On ZyXEL forum that would be embarrassing, and obvious to anyone that ZyXEL failed to followup with customer. With private email/phone communication ZyXEL can hide from public when it doesn't followup with customer. |
