Equipment Support > Hardware By Brand > 2Wire > 2701HG-b question with VPN

reply to OFBulldog

Re: 2701HG-b question with VPN

ok, so we'veestablished that your pc, mac and iphone allcan connect wirelessly. The issue is that your pc is having issues with the connection staying enabled after you've connected to your VPN at work.

If I'm reading this correctly, after you reboot, everything seems to be fine for a while and then starts going south. Is this a work pc? Since you have Cisco VPN software, I'm going to assume that it is.

Here's the sticky part. Nowhere in here have you described having to restart the modem at all. You seem to have experienced most of the connection issues with the mac having a few also. I'd ask your IT departmentto back-up and then re-image your drive as ther may be soething going on there. Also, depending on the location of the mac when it's dropping connection, it could also be a setting in the modem for the wireless. Check and see if you have a cordless phone by the modem. If you do, is it a 2.4GHz cordless? Check your wireless channel and power settings. I'd use channel 2 or 10 with a power setting of 10.

The thing is my laptop is fine at home with my netgear wireless-n router so I don't think it's the laptop at all. I never seem to have a problem at home.

But that tip about the cordless phone might just be the problem. I'll try it this weekend. Thanks for your time and effort and patience.
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No problem and BTW, I forgot to tell you that the 2wire is also VPN compatible. I use it all the time.