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dcurrey
Premium
join:2004-06-29
Reviews:
·RoadRunner Cable
·ViaTalk

reply to dmolavi

Re: Broken record alert- Call logs 2 days behind

Just did a quick check. Took 3 minutes for call to show up.

Wild guess but are you logged into the CP before you make the call? Wonder if they do some sort of lock tables on the database when you query it not allowing new entries to be in limbo for whatever reason. Databases might have to be synced to correct.

Don't notice this problem myself could be because I don't usually need to pull a number out from them.


dmolavi
Premium
join:2005-04-11
Sewell, NJ

1 edit

Nope, I was trying to dig up a number that called yesterday. The image above is what I am still seeing in my call logs. I'm submitting a ticket now (edit: ticket UAF-54584).

I really want to stay with viatalk (the WAF is high), but things like this that should work uniformly across the board but don't are chipping away at my confidence in their service...
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