Equipment Support > Hardware By Brand > D-Link > D-Link Banning Users and Deleting Posts Critical Of D-Link

reply to BHNtechXpert

Re: D-Link Banning Users and Deleting Posts Critical Of D-Link

I think »forums.dlink.com/index.php?topic=9769.15 was the one that did it.

reply to BHNtechXpert
There is nothing in that thread from you that warrants you being labeled a troll and then a ban. You were respectful and spoke the truth. I'll get the screenshots sized and have them up by tonight.

reply to BHNtechXpert
»forums.dlink.com/index.php?topic=10882.0



Let's see if I get any responses on my thread!

I'm very curious as to their response, as I seem to have ran into a bad firmware as I described in my post.

However, JUST in case they ban/delete my post, here's the image:



Added DIR-615 rev and firmware just in case I was asked at the thread.
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reply to BHNtechXpert
Count me in as one of the user banned by Dlink. I had the DGL-4500 with all the issues listed in FW 1.20.

reply to BHNtechXpert
If they're deleting posts on their forums regarding product defects that customers are experiencing, and/or banning the authors of those posts, people should know about it. Whether the poster 'spammed' such an experience a few times or not is immaterial. Deletion of negative press is effectively an admission there is a problem, and whatever the deleted subject matter was, is more than likely the truth.

The fact of the matter is, if there's a defect in a product, customers have every right to hear about it, and every right to know if it's being covered up. Obviously, Dlink thinks otherwise, or else they wouldn't have just deleted the posts, but would have responded to them. If the posts weren't correctly identifying a problem, one would think they'd be more than happy to verify that right then and there, and put the whole issue at rest. Lock the thread, but don't delete posts, respond to them, and if able to prove the author's statements false, go ahead and ban him.

I'm probably in the minority, but I think it's pathetic they deleted those posts. I'd read about the alleged problems people were having with their DGL-4500 routers, but I didn't really think it was much of a problem, and possibly more user related than a hardware/software defect. I've owned the DGL-4300 which was rock solid until it died after nearly 3 years service. The single act of erasing posts in their forum; well, now I believe it's true. I'll be looking elsewhere for my next router.

reply to BHNtechXpert
A M E N!!