|reply to pugetsounder |
Re: More skewed stats....
Ohio HAD GTE's offices here. They had a HUGE office with all the Excs and such and then a call center down the road a ways. VZ took over, the HQ was phased out, and what was left of the employees were moved to the call center in the basement, sales was pretty much in another state, Tech support in the Ohio office was next to nothing, Repair field tech's were worthless.
Ohio was all system run and only needed human input for orders, after VZ that went away and everything now takes a human that is lucky if they know what they're doing.