That's the step they never did. The DMCA is well-understood and used by now, I can't help it if the morons at Qwest choose not to comply.
Just throwing in my 2¢: If you think Qwest has violated the law, wouldn't it be more productive to hire an attorney, and seek legal sanctions, than to engage in a fruitless online debate?
Why not do just that (hire an attorney), then post back your results. -- Norman ~Oh Lord, why have you come ~To Konnyu, with the Lion and the Drum