Selected ISP Support > DSL Extreme > Just ordered Fiber BUT Verizon speed changes Monday!?

Just ordered Fiber BUT Verizon speed changes Monday!?

To make clear I did order from DSL Extreme due lower prices, NOT directly from Verizon. Just in case there is confusion here.

reply to Unseen
If you're still in Columbia Missouri as your avatar indicates, you won't be getting FIOS. FIOS is not available in MO.

If you are indeed in an area where FIOS is available, these are VZ's new speed tiers effective 6/21.

10/2 -> 15/5 (all service areas)
20/5 -> 25/15 (all service areas)
20/20 -> upgraded to 35/20 in NYC only
50/20 -> No change

The upgrade is not automatic. Since DSL Extreme handles your billing and support, they will need to handle requesting the upgrade for you.

When I mean just order the it, I meant its not even turned on yet! Not sure when they are going to turn it on. Does that mean they will turn it on as 20/20 and then I need to request the upgrade?

And the 20/20 packages doesn't seem to be getting a upgrade except in NYC?> Kind of weird since the 25/15 seems to beat it now download wise.

Anyhow I am in Murphy, TX not in Columbia, MO.

The new tiers are not available for ordering (or upgrading) until Monday.

If you've ordered 20/20, then your question is academic, as there is no upgrade for 20/20 (except in NYC).

reply to Unseen
Speed increases for DSLX Fiber Optics may OR may not be available depending on the contract DSLX has with Verizon for reselling their FiOS.

I've seen that happen with Earthlink DSL with Verizon and AT&T provisioned lines in the past.
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TH ~ NE ~ EPN ~ NC ~ TD

reply to Unseen
I hope DSL EXTREME also gets the new FIOS tiers. Any news on this?

reply to Unseen
Also interested in the answer to this.

We have reached out to Verizon and are waiting to hear back from them. Unfortunately the Telcos aren't the fastest moving so I can't give you a specific time frame of when we will have more information. As of this point there isn't any indication of immediate changes.

I will keep you posted as I have additional updates.

Nice... I just subbed to this thread. I'm interested to see what Verizon will pass along.

Either way I'm ditching cable this year to either Verizon or DSLX

reply to Unseen
I'm still interested in any news of DSLX upgrading their fiber packages to the new FIOS tiers.

reply to Unseen
Any news for DSLX Fiber service getting the new Verizon speeds?

I'm guessing we won't find an answer in this forum until "gm" returns on 7/2

reply to Unseen
Well, I got my DSL extreme 20/20 connected on Friday. The verizon tech showed up and connected that. However, the highest speed I am getting is 20/10ish. I haven't gotten a bit over 10 mbps upload nowhere near the 20 Mbps. Wonder if somehow verizon's speed changes messed up DSL extreme's speeds?

A couple of things could be going on.

1) Did the tech run the FIOS speed optimizer on your system? If not use this link:
»www.verizon.net/central/vzc.port···Id=15734
The optimizer helps mostly with download speed.

2) Check out this link for setting your send window size:
»Re: [northeast] Which speed test is most accurate for Fios?

3) It is possible the upload side was provisioned incorrectly at 10Mbps. You will need to contact DSLX if this is the case.

reply to Unseen
That's funny. Neither Verizon nor DSLx offers any pkg with 10mbps upload.

reply to Unseen
Have you checked to see if you have QOS or any rate limiting set on the router?

Any update on whether DSLx is getting the new speeds provisioned? I need to make a jump one way or the other pretty soon.