internet line drops almost everyday in TekSavvy http://www.dslreports.com/forum/r22583817 en Sat, 05 Dec 2009 14:07:49 EDT Sat, 05 Dec 2009 14:07:49 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22653224 anon : The entries are a direct copy and paste of what my DIR-655 had logged. When speaking to Teksavvy, they were surprised to see that my Router was trying to authenticate eventhough I was already connected.

Thats why they originally thought it was my equipment and could explain why the entries are out of place. I had tried swtiching to routed mode and tried with the modem as my PPOE client and then as VISTA as my PPOE Client however in all instances, it on kept happening - the PPOE disconnects.

Well, I am happy to report that my connection has finally been fixed (so I hope). After speaking to teksavvy on and off for 3.5 weeks, they finally fixed it. Ever since they corrected that major 416 authentication outage on Monday and since they enabled error correction on my profile, it has been stable ever since. It has been almost 6 days now.

Don't know what to reccommend to those still experiencing the problem - perhaps just be persistent and keep calling into Teksavvy - eventually they will find the source.]]> http://www.dslreports.com/forum/remark,22653224 Sat, 04 Jul 2009 10:04:09 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22651381 pnjunction : My connection has been dropping with unusual frequency (almost daily) lately as well.

I'm paying more attention to it now and I'll try to get useful logs/info when it happens again.

I think last time it happened (9pm last night) I lost sync according to DMT.]]> http://www.dslreports.com/forum/remark,22651381 Fri, 03 Jul 2009 19:19:51 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22651335 planiwa : The router log seems to have been (poorly) sorted (backwards).
I would prefer to work with a log in its original time sequence, especially when the times are not unique.

You wrote:

"my router will continuously try to establish a PPOE session, but it will always timeout" but show a single connection attempt episode that succeeded in half a minute! What am I missing here?

It dould be useful to post the modem's log for the same episode? ( systemlog show )

Are there multiple PPP configs set up and both enabled? On purpose?

(I doubt that those who say "I have the same problem" have "the same" problem. If they did, and if they posted specifics, we would have some real data to help diagnose what the think is a single problem.)

Perhaps one of the many with the same problem has a decent router or PPP client that logs protocol-aware messages. Tomato, for example, will log

"Received LCP Termination Request" or "LCP Appears to be Disconnected". It's not much, but "PADT received" or not could be a start.

In any case, unless modem loses sync (DSL), "Internet Line Drops" is not exactly what happens. If the PPP session terminates frequently without DSL problems, then one would want to ascertain whether this happens regardless of the PPP client, its platform, and what else runs on it.

If it does happen frequently, it should be easy to isolate the cause.

»en.wikipedia.org/wiki/Point-to-P···Ethernet
»www.faqs.org/rfcs/rfc2516.html PPPoE
»www.faqs.org/rfcs/rfc1661.html PPP
--
»[RFC] Connection / Speed Problems Checklist]]> http://www.dslreports.com/forum/remark,22651335 Fri, 03 Jul 2009 19:09:39 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22650661 anon : >[INFO] Sat Jun 27 21:44:57 2009 Blocked incoming TCP packet from 61.151.254.122:25511 to x.x.x.x:9573 as RST:ACK received but there is no active connection

61.151.254.xxx is from China Telecom. See: »www.robtex.com/cnet/61.151.254.html Someone hacking from China??

>[INFO] Sat Jun 27 21:54:16 2009 Offer of service VILLALTA.CA accepted for INTERNET PPPoE Session

Who is VILLALTA.CA and why are they trying to offer you PPPoE session?

>[INFO] Sat Jun 27 21:54:46 2009 Offer received for INTERNET PPPoE Session, service offered is DIR-655 from bas2-toronto47 (00901AA0AA01)

That resulted in a connection.]]> http://www.dslreports.com/forum/remark,22650661 Fri, 03 Jul 2009 17:00:45 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22650397 anon : Hi all,

First time posting... I'm having exactly the same problem as describe above in the Montreal region. My connection have been working 100% fine for the last 2 or 3 months and now all suddenly my modem and router doesn't seem to be able to communicate.

I follow the exact same path as describe by Jay G Vee but still I can't setup my router to connect over a PPPoE connection. All the light on the modem are solid green (except for flashing Ethernet) and I'm getting a error saying that I've got limited connectivity.

Phone several times customer service (which actually did help me a lot) and Bell came to fix something with the box. Now I'm getting 70% downtime and I can't use my wireless connection.

I'm not sure if other people encounter this problem but apparently I'm not able to connect to my router IP address. Everytime I try I'm getting an time out message.

This is kind of frustrating but now I realize I'm not alone, most likely it is going to be solve for all of us shortly.]]> http://www.dslreports.com/forum/remark,22650397 Fri, 03 Jul 2009 15:43:55 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22650395 warrenjchang : I am have the exactly the same problem. I also live in the Yonge/Finch area.

It seemed to be up last night ... but when I got up this morning, my modem had to be rebooted for the connection to come live again.

I am sick and tired of dealing with this for the past 3 weeks. Teksavvy please get this dealt with and re-reimburse us the appropriate amount for this unacceptable downtime.]]> http://www.dslreports.com/forum/remark,22650395 Fri, 03 Jul 2009 15:42:25 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22643916 anon : Im in the Yonge and Finch Area and I have been having the same problem for almost 3 weeks now. My Speedtouch Lights are all on, solid green (except for Ethernet which blinks occassionally). As soon as the problem starts, I receive packet loss for about 30 seconds and then the PPOE session is lost. Anywhere from 2 - 30 minutes, my router will continuously try to establish a PPOE session, but it will always timeout. It usually takes a while before it starts up again.

Anyways, I have been in constant communication with the support team over the past 3 weeks.

At first they thought it was my equipment. After a couple of days trying different combinations (i.e. putting it in routed mode and back to bridge mode (using vista as a PPOE client) and then on a different router), I was convinced it wasnt my equipment.

Second time around, they thought they had fixed it. Bell technician went to the central office and "did something" (they were unable to see what they did in the ticket). It worked for 1 day.

3rd Time around, they supposedly fixed a line card. It worked for 72 hours without a problem.

4th time around, it was a Bell network issue in the 416.
So far (knock on wood), my connection has been stable for the past 12 hours.

I hope this is the last time I experience this issue. I am getting extrememly fustrated. If this continues, I will certainly go back to rogers.
---------------------------
Here is an example of what my router was doing during the issue.
Sample Log File.
[INFO] Sat Jun 27 21:57:25 2009 Log viewed by IP address 192.168.1.50
[INFO] Sat Jun 27 21:55:41 2009 Time synchronized
[INFO] Sat Jun 27 21:55:41 2009 Requesting time from 207.232.83.70
[INFO] Sat Jun 27 21:55:41 2009 Time server ntp1.dlink.com is at IP address 207.232.83.70
[INFO] Sat Jun 27 21:55:33 2009 Unable to find DNS record for time server ntp1.dlink.com
[INFO] Sat Jun 27 21:55:19 2009 WAN interface speed measurement aborted as they did not converge
[INFO] Sat Jun 27 21:54:47 2009 Estimating speed of WAN interface
[INFO] Sat Jun 27 21:54:47 2009 PPP network up with IP Address 76.10.176.67
[INFO] Sat Jun 27 21:54:47 2009 LCP sets local options: ACCM: 00000000, ACFC: 1, PFC: 0, MRU: 1492
[INFO] Sat Jun 27 21:54:47 2009 LCP sets remote auth: C023
[INFO] Sat Jun 27 21:54:47 2009 LCP sets remote options: ACCM: FFFFFFFF, ACFC: 1, PFC: 0, MRU: 1492
[INFO] Sat Jun 27 21:54:46 2009 Established INTERNET PPPoE connection, session id 243
[INFO] Sat Jun 27 21:54:46 2009 Issuing request for offer for INTERNET PPPoE Session
[INFO] Sat Jun 27 21:54:46 2009 Offer of service DIR-655 accepted for INTERNET PPPoE Session
[INFO] Sat Jun 27 21:54:46 2009 Offer received for INTERNET PPPoE Session, service offered is DIR-655 from bas2-toronto47 (00901AA0AA01)
[INFO] Sat Jun 27 21:54:46 2009 Discovering PPPoE servers for INTERNET PPPoE Session
[INFO] Sat Jun 27 21:54:46 2009 Above message repeated 1 times
[INFO] Sat Jun 27 21:54:46 2009 Trying to establish INTERNET PPPoE connection
[INFO] Sat Jun 27 21:54:17 2009 Terminating INTERNET PPPoE session ID 135
[INFO] Sat Jun 27 21:54:17 2009 PPP network down
[INFO] Sat Jun 27 21:54:17 2009 LCP sets remote auth: 00000000
[INFO] Sat Jun 27 21:54:17 2009 LCP sets remote options: ACCM: FFFFFFFF, ACFC: 1, PFC: 0, MRU: 1492
[INFO] Sat Jun 27 21:54:17 2009 LCP sets local options: ACCM: 00000000, ACFC: 1, PFC: 0, MRU: 1492
[INFO] Sat Jun 27 21:54:16 2009 Above message repeated 1 times
[INFO] Sat Jun 27 21:54:16 2009 LCP sets remote auth: C023
[INFO] Sat Jun 27 21:54:16 2009 LCP sets remote options: ACCM: FFFFFFFF, ACFC: 1, PFC: 0, MRU: 1492
[INFO] Sat Jun 27 21:54:16 2009 Established INTERNET PPPoE connection, session id 135
[INFO] Sat Jun 27 21:54:16 2009 Issuing request for offer for INTERNET PPPoE Session
[INFO] Sat Jun 27 21:54:16 2009 Offer of service VILLALTA.CA accepted for INTERNET PPPoE Session
[INFO] Sat Jun 27 21:54:16 2009 Offer received for INTERNET PPPoE Session, service offered is VILLALTA.CA from bas2-toronto47 (00901AA0AA01)
[INFO] Sat Jun 27 21:54:16 2009 Discovering PPPoE servers for INTERNET PPPoE Session
[INFO] Sat Jun 27 21:54:16 2009 Trying to establish INTERNET PPPoE connection
[INFO] Sat Jun 27 21:53:46 2009 Terminating INTERNET PPPoE session ID 5442
[INFO] Sat Jun 27 21:53:46 2009 PPP network down
[INFO] Sat Jun 27 21:53:46 2009 LCP sets remote auth: 00000000
[INFO] Sat Jun 27 21:53:46 2009 LCP sets remote options: ACCM: FFFFFFFF, ACFC: 1, PFC: 0, MRU: 1492
[INFO] Sat Jun 27 21:53:46 2009 LCP sets local options: ACCM: 00000000, ACFC: 1, PFC: 0, MRU: 1492
[INFO] Sat Jun 27 21:53:43 2009 PPP network down
[INFO] Sat Jun 27 21:44:57 2009 Blocked incoming TCP packet from 61.151.254.122:25511 to x.x.x.x:9573 as RST:ACK received but there is no active connection
[INFO] Sat Jun 27 21:41:25 2009 Stored configuration to non-volatile memory
[INFO] Sat Jun 27 21:41:24 2009 guest: Unlock AP setup
[INFO] Sat Jun 27 21:41:24 2009 primary: Unlock AP setup
[INFO] Sat Jun 27 21:40:53 2009 Log viewed by IP address 192.168.1.50
[INFO] Sat Jun 27 21:39:58 2009 Above message repeated 5 times
[INFO] Sat Jun 27 21:39:57 2009 Log cleared by IP address 192.168.1.50]]> http://www.dslreports.com/forum/remark,22643916 Thu, 02 Jul 2009 09:40:25 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22643292 planiwa :
said by xdrag See Profile :

i've been experiencing the same issues in scarborough for almost over a week.
Unless you start posting specifics, I will assume that you are not interested in solving your problem openly, and are going to disappear just like "hacked" did. »i.dslr.net/v2/lite/grey/sad.gif

If that is not the case, you might want to read the checklist in my .signature ... :-)
--
»[RFC] Connection / Speed Problems Checklist]]> http://www.dslreports.com/forum/remark,22643292 Thu, 02 Jul 2009 03:01:43 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22643260 xdrag : i've been experiencing the same issues in scarborough for almost over a week.]]> http://www.dslreports.com/forum/remark,22643260 Thu, 02 Jul 2009 02:45:05 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22615392 midnighter : I live in Etobicoke and I too have been experiencing daily drops for half to 1 hour. Its been going on for a week now and when I called in a few days ago, the Teksavvy support rep mentiond that Bell lines in the west end are experiencing major issues and they have created a ticket but the problem still isnt resolved. This is seriously getting to be a major nuisance. I'm thinking about canceling if they dont fix this issue in the next few days. I'll be calling support today and getting to the bottom of this.]]> http://www.dslreports.com/forum/remark,22615392 Fri, 26 Jun 2009 13:07:50 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22615136 warrenjchang : I am located at Finch/Yonge area and am exhibiting similar issues you guys.

Internet goes up and down random. Definate packet losses while pinging www.google.ca ...

TSI tech seem to see that my modem remains connected but I cannot surf the internet.]]> http://www.dslreports.com/forum/remark,22615136 Fri, 26 Jun 2009 12:36:30 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22597965 ClickMonster :
said by hacked See Profile :

i am fairly new at this so i dont exactly know if those stats are good or bad.
From the Teksavvy site:

SN Margin (AKA Signal to Noise Margin or Signal to Noise Ratio) Relative strength of the DSL signal to Noise ratio: 6dB is the lowest dB manufactures specify for modem to be able to synch. In some instances interleaving can help raise the noise margin to an acceptable level. The higher the number the better for this measurement.
6dB or below is bad and will experience no synch or intermittent synch problems
7dB-10dB is fair but does not leave much room for variances in conditions
11dB-20dB is good with no synch problems
20dB-28dB is excellent
29dB or above is outstanding

Line Attenuation
Measure of how much the signal has degraded between the DSLAM and the modem: maximum signal loss recommendation is usually about 60dB. The lower the dB the better for this measurement.
20dB and below is outstanding
20dB-30dB is excellent
30dB-40dB is very good
40dB-50dB is good
50dB-60dB is poor and may experience connectivity issues
60dB or above is bad and will experience connectivity issues]]> http://www.dslreports.com/forum/remark,22597965 Tue, 23 Jun 2009 15:39:15 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22593929 Bicephale : Power levels are reduced because of low Attenuation (proximity)
but your SNR Margin values don't really concur with this scenario.

Unfortunately, static numbers (in opposition to long-term curves)
don't represent the whole day so it's difficult to deceipher what's
behind this...]]> http://www.dslreports.com/forum/remark,22593929 Mon, 22 Jun 2009 21:41:55 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22593683 hacked : i am fairly new at this so i dont exactly know if those stats are good or bad. ]]> http://www.dslreports.com/forum/remark,22593683 Mon, 22 Jun 2009 21:00:51 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22588276 hacked : xDSL linestate up (downstream: 5056 kbit/s, upstream: 800 kbit/s; output Power Down: 7.5 dBm, Up: 12.5 dBm; line Attenuation Down: 17.0 dB, Up: 9.0 dB; snr Margin Down: 9.5 dB, Up: 17.0 dB)

these are my line stats. any1 please tell me if they are ok. thank you.

edit: to put in bridge mode i had to uncheck DHCP in modem. i unchecked DHCP in the router as well. will this make a difference in connecting laptops wireless ? ]]> http://www.dslreports.com/forum/remark,22588276 Sun, 21 Jun 2009 19:34:48 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22587222 vonster : This happens to my connection too, almost everyday.

But only on my wireless connection.

I had Bell before and this never happened, I am using speedtouch 516 connecting to a linksys wireless & wired router.

vonny.gunawan]]> http://www.dslreports.com/forum/remark,22587222 Sun, 21 Jun 2009 14:21:59 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22587181 planiwa :
said by hacked See Profile :

... the router jus has to be setup with pppoe and it shud be fine. however this does work but int stops working after a few hours anyway.

edit: tech staff jus mentioned u r on the edge of the network and therefore sometimes it will drop but its every 4 or 5 days and it shud be for a few seconds. i did mention it drops almost everyday and its for 30 mins to 1 hour. he said tht shudnt happen but did not say y its happening for tht long and tht frequently
It is in your own best interest to make every effeort to communicate with the most clarity and precision that you can, when trying to get technical help from people with knowledge, but who must rely on your words as the only source of information.

How can anyone (other than you) understand your meaning of:

it drops almost everyday and its for 30 mins to 1 hour

Does the problem go away by itself?

Since you suggest that the modem's DSL light never goes off, your "distance" would seem irrelevant to your problem.

But, of course, if you use words like "internet line drops", how is one to know that you mean something entirely different from what those words appear to mean?

It seems to me that your problem is almost certainly related to your own local application usage and configuration.

But there is no harm in:

Learning how to get your basic stats from your modem, such as
DSL-uptime
Sync rates
Line capacity (aka RCO aka theoretical max rates)
Attenuation, SNRM
Error rates]]> http://www.dslreports.com/forum/remark,22587181 Sun, 21 Jun 2009 14:10:21 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22587113 planiwa :
said by hacked See Profile :

the teksavvy tech staff put the modem in bridge mode and said to put the router in pppoe mode and said it shud work fine after tht. im not usin MLPPP. im usin the default router login to setup pppoe. it does start to work fine until after a few hours it loses connection. all the lights on the modem and router lights are on as it shud be when it does work. but when i open int explorer or firefox it says page cannot be displayed cuz no internet available.

how do i check line attenuation and SNR margin ?

edit: im assuming i shud use DMT to get the line stats? and if i do shud i be connected directly to the modem or shud i be connected to the modem through the router?

modem is speedtouch 516 (bridge mode)
router is linksys wrt54 G (pppoe mode)
Can you check the hardware version of your router? I'm assuming it's V5.0 or higher.
»en.wikipedia.org/wiki/Linksys_WRT54G_series

Were you doing Torrents or Games (p2p) at the time?

. . .

If the modem's DSL light never drops or flashes, I wouldn't waste my time chasing after "DSL problems". You can determine whether you have lost sync without consulting the modem:

When you lose sync (DSL connection), your PPPoE session is terminated. After DSL re-syncs, a new PPPoE is established, and you almost certainly get a new (dynamic) WAN IP address.

Thus, if your WAN IP address does not change (or your router's log indicates no PPP disconnection), you can be quite confident that your modem did not re-sync, and therefore, that your problem is not caused by any "DSL problem".

. . .

Of course it is easy enough to connect (directly) to the modem and check the DSL uptime.

. . .

When the problem happens, can you access the router's web interface?
Does it show a PPPoE connection, with a WAN IP address and a WAN gateway IP address?
Can you ping the WAN gateway?

If not, can you reconnect PPPoE?

If not, can you reboot the router?

Or can you not access the router's web interface any more?
If so (only if your router is unresponsive) ... power cycle.

((if your router has no power switch) I would unplug the power from the back of the router to minimize surges -- but this may not always be best. I would only cut power as a last resort if the router becomes unresponsive.)

If resetting the router "fixes" the problem (and reconnecting PPPoE does only sometimes), and especially if p2p is involved, or even many frequently auto-refreshing web pages, then you almost certainly have a connection-surge problem related to NAT/conntrack table running out of space.

The obvious (user-level) fix is to reduce your BT and game (steam!!) configurations to be the minimum.

If you are able to run something like Tomato on your router, you have other options.]]> http://www.dslreports.com/forum/remark,22587113 Sun, 21 Jun 2009 13:49:15 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22586926 hacked : im located at weston and sheppard in toronto.

the teksavvy tech support staff told me tht to configure the router i have to call the router tech support. but from the posts i have read the router jus has to be setup with pppoe and it shud be fine. however this does work but int stops working after a few hours anyway.

edit: tech staff jus mentioned u r on the edge of the network and therefore sometimes it will drop but its every 4 or 5 days and it shud be for a few seconds. i did mention it drops almost everyday and its for 30 mins to 1 hour. he said tht shudnt happen but did not say y its happening for tht long and tht frequently]]> http://www.dslreports.com/forum/remark,22586926 Sun, 21 Jun 2009 12:57:28 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22586365 Max : Where are you located exactly ? I'm curious cause I've been getting noise and drops very frequently recently, and I can't figure out why. ]]> http://www.dslreports.com/forum/remark,22586365 Sun, 21 Jun 2009 10:18:11 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22585926 Bicephale : Hi,

In my opinion, a 'DMT' capture would be nice as a
preliminary step and then 'DSL_StatScope' would
be user-friendly enough should you need to go on
with trouble-shooting but i don't want to interfere
with TekSavvy's technical staff: i was just quite
curious about what's next on their mind!...

]]> http://www.dslreports.com/forum/remark,22585926 Sun, 21 Jun 2009 04:54:47 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22585836 hacked : the teksavvy tech staff put the modem in bridge mode and said to put the router in pppoe mode and said it shud work fine after tht. im not usin MLPPP. im usin the default router login to setup pppoe. it does start to work fine until after a few hours it loses connection. all the lights on the modem and router lights are on as it shud be when it does work. but when i open int explorer or firefox it says page cannot be displayed cuz no internet available.

how do i check line attenuation and SNR margin ?

edit: im assuming i shud use DMT to get the line stats? and if i do shud i be connected directly to the modem or shud i be connected to the modem through the router?

modem is speedtouch 516 (bridge mode)
router is linksys wrt54 G (pppoe mode)]]> http://www.dslreports.com/forum/remark,22585836 Sun, 21 Jun 2009 03:19:15 EDT [RFC] Connection / Speed Problems Checklist http://www.dslreports.com/forum/remark,22585731 planiwa : Connection / Speed Problems Checklist ... first draft

What connection did you lose?

[a] the modem's ADSL connection was broken (modem lost sync)

[b] modem never lost sync but PPPoE session was terminated

[c] PPPoE session was never terminated, but . . .

[d] I don't know

What was computer doing at the time?

[e] P2P -- bit-torrent, games ; very busy

[f] something else in particular

[g] nothing in particular

[h] nothing at all

[i] I don't know

What are the symptoms of the problem -- what can you observe?

What have you done to diagnose the problem?

How often does it happen?

What do you think triggers it?

What do you think fixes it?

What is your connectivity set-up?

* [dry-loop|wet-loop] -- modem [ does PPPoE, does NAT, does DHCP, is bridged] -- router [does PPPoE, does NAT] -- PC [does PPPoE?]

* state make and model of modem and router

Suggestions:

Post your modem's line stats

Do not turn off your modem, unless it is unresponsive. Get information from it instead.

Do not turn off your router, unless it is unresponsive. Get information from it instead.

Learn how to access your modem's line stats, error stats, and logs. Same with your router.

Learn the difference between ...

* no dialtone
* no DSL
* no sync
* no PPPoE
* no DNS
* no routing
* performance issues

* line capacity ... profile rates ... sync rates

Understand that "end to end internet speed tests", especially speedtest.net, are worse than useless for measuring DSL connection.

Understand that your DSL sync rate is the most accurate measure of your DSL "speed".

Understand that your *net* speed is about 80% of your DSL rate.

Learn to use ping and traceroute.

Use precise language, avoiding vague expressions such as "my internet died" or "I got disconnected".

Speed Issues:

Use your ISP's speed test, not speedtest.net. speedtest.net is notorious for displaying impossible results.

If you must use "internet speed tests", use several different ones and check their consistency and agreement.

Never rely on torrent "speed" measures.

If your "speed" is less than 75% of your DSL rate, the problem is not a DSL problem!]]> http://www.dslreports.com/forum/remark,22585731 Sun, 21 Jun 2009 02:10:59 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22585534 murdoc2k :
said by hacked See Profile :

i have the speedtouch 516 modem. ever since i signed up and because i use a router i put it in bridge mode. now internet jus doesnt work all of a sudden. i have to wait like an hour or two and then it will start working again. my modem is in bridge mode and my router is configured with pppoe. is there anyway to find out y the internet jus stops workin all of a sudden. tech support tells me to put the modem in bridge mode but thts already done. i have 2 routers the linksys wrt54g and the dir 628 from dlink. how ever both routers do not work when the line drops and both do work when the line is up and working. any help would be appreciated. thank you.
Can you post the stats for your connection (when it is connected)?

eg: Line attenuation and SNR margin? I'm want to see if it's your line that's causing your issue. I have my modem on bridge mode and a Asus WL-520GU router running MLPPP single link and it's been working fantastically.]]> http://www.dslreports.com/forum/remark,22585534 Sun, 21 Jun 2009 00:57:00 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22585176 vintagewino : Trying to picture the setup, but saying the 516 is in bridge mode, you should be using the 54 as the router (assuming you might be playing with MLPPP), and the 628 in switch mode rather than route mode. Let the 54 do all the DHCP work. Otherwise, the routers may issue each other a pile of addresses and lock up.]]> http://www.dslreports.com/forum/remark,22585176 Sat, 20 Jun 2009 23:18:02 EDT Re: internet line drops almost everyday http://www.dslreports.com/forum/remark,22584577 Bicephale : Hi

If i understood your message correctly, TekSavvy's technical support
made you set your Thomson SpeedTouch 516 into "Bridge" mode. So,
what more did they tell you once it was done? How are we supposed
to know what's arong?!? What evidence do you intend to publish?...

]]> http://www.dslreports.com/forum/remark,22584577 Sat, 20 Jun 2009 20:45:14 EDT internet line drops almost everyday http://www.dslreports.com/forum/remark,22583817 hacked : i have the speedtouch 516 modem. ever since i signed up and because i use a router i put it in bridge mode. now internet jus doesnt work all of a sudden. i have to wait like an hour or two and then it will start working again. my modem is in bridge mode and my router is configured with pppoe. is there anyway to find out y the internet jus stops workin all of a sudden. tech support tells me to put the modem in bridge mode but thts already done. i have 2 routers the linksys wrt54g and the dir 628 from dlink. how ever both routers do not work when the line drops and both do work when the line is up and working. any help would be appreciated. thank you.]]> http://www.dslreports.com/forum/remark,22583817 Sat, 20 Jun 2009 17:12:05 EDT