HD boxes in DSM in Mediacom http://www.dslreports.com/forum/r22584540 en Sat, 05 Dec 2009 03:34:04 EDT Sat, 05 Dec 2009 03:34:04 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22724634 BAINCH :
said by tsduke See Profile :

BAINCH, no disrespect intended, but wouldn't the Des Moines office be able to give you that? If there boxes available why aren't they being shipped to DM to cover the waiting list?
Well, I think the story goes something like this. There was a shortage in certain locations some time ago. That lead to a waiting list. Now they've called those on the waiting list but perhaps not everyone has been reach. And although there isn't a shortfall now, perhaps certain individuals in customer service are not aware the issue was resolved some time ago. ]]> http://www.dslreports.com/forum/remark,22724634 Fri, 17 Jul 2009 14:41:31 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22724127 tsduke : BAINCH, no disrespect intended, but wouldn't the Des Moines office be able to give you that? If there boxes available why aren't they being shipped to DM to cover the waiting list?]]> http://www.dslreports.com/forum/remark,22724127 Fri, 17 Jul 2009 13:28:39 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22722687 BAINCH :
said by whatthe See Profile :

The only thing I can think is that they have conceded the hd market. I called customer service and was told some areas have been out of hd equipment for six months. There is no way anybody is going to wait over a month.
As I indicated before, we have HD boxes for all customers in Des Moines. If anyone wants to PM me their customer# or send me one of these "waiting lists" I will get it resolved.]]> http://www.dslreports.com/forum/remark,22722687 Fri, 17 Jul 2009 09:47:48 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22719191 whatthe :
said by soitgoes2 See Profile :

It's absolutely absurd that they regularly have waiting lists for this basic equipment.

I can understand a waiting list every once in a while (inventory issues can occur occasionally), but I don't understand why it just goes on and on...
The only thing I can think is that they have conceded the hd market. I called customer service and was told some areas have been out of hd equipment for six months. There is no way anybody is going to wait over a month. ]]> http://www.dslreports.com/forum/remark,22719191 Thu, 16 Jul 2009 16:43:51 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22718302 wth :
said by soitgoes2 See Profile :

It's absolutely absurd that they regularly have waiting lists for this basic equipment.

I can understand a waiting list every once in a while (inventory issues can occur occasionally), but I don't understand why it just goes on and on...
I've said it for the past couple of years that mediacom only spends x amount of money per month to buy boxes. The lists will only get longer in the next 2 months because students will be returning to college, and the NFL will be starting up a new season soon, plus add college football.]]> http://www.dslreports.com/forum/remark,22718302 Thu, 16 Jul 2009 14:13:46 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22718251 soitgoes2 : It's absolutely absurd that they regularly have waiting lists for this basic equipment.

I can understand a waiting list every once in a while (inventory issues can occur occasionally), but I don't understand why it just goes on and on...]]> http://www.dslreports.com/forum/remark,22718251 Thu, 16 Jul 2009 14:02:06 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22717948 whatthe : No I haven't got it yet. ]]> http://www.dslreports.com/forum/remark,22717948 Thu, 16 Jul 2009 13:05:17 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22716317 jomama : so mediacom is going to proactively contact everybody on every HD DVR waiting list and immediately get them a box?
or just the lucky few that haunt this site. what kind of micromanagement of inventory is going on locally that is being super ceded by corporate office?
Big surprise cap ex is down at Mediacom, don't buy the equipment your customers are begging for.
Too bad their can't be a digital transition every few years to force peoples hands to subscribe to a pay TV service. It's the only reason Mediacom's subscriber numbers are up ]]> http://www.dslreports.com/forum/remark,22716317 Thu, 16 Jul 2009 06:27:39 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22715014 clone73 :
said by surf1080 :

What are people's experience with waiting on a list for the HD receivers? I'm moving to Moline, IL in on Friday and I was put on the list because they have neither HD or HD/DVR receivers available.
I was put on the wait list in Iowa City and was told it would be 6 months to a year. They had some in stock but they were for new customers only. I went through several layers of customer service without getting any help. I finally called the corp office and the city cable TV administrator. I don't know which one did it, but I had my DVR the next morning.]]> http://www.dslreports.com/forum/remark,22715014 Wed, 15 Jul 2009 21:35:10 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22704342 wth :
said by whatthe See Profile :

I guess it has only been a little over a week, but am I wasting my time waiting to get an hd box. I would really like to give mediacom a chance, but don't want to wait 2 weeks and hear nothing. What is causing the shortage, everyone switching from satellite? /end sarcasm
Did you get a DVR yet?]]> http://www.dslreports.com/forum/remark,22704342 Tue, 14 Jul 2009 07:24:31 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22690936 BlakePaulson :
said by IowaStudent See Profile :

Let me clarify What I should have said is Thunderstorms effect's Satellite MORE then Cable that however isn't to say that Thunderstorms can't take down Cable as well, it is just that thunderstorms have a tendecy to mess with sat. more. As like you mentioned Cable goes out as when it storms I have lost my cable at school for a brief time
I live in Minnesota and have been through 3 thunderstorms so far with my DirecTV service... no interruptions (and they were thunderstorms with lightening and whatnot.)

How you guys can settle for having to wait for an HD Box is beyond me. I have 3 HD DVR's (got one free) and have on demand and basically love my dish... I understand people who are in apartment complexes and whatnot but if you own your own home a dish would be the way to go.]]> http://www.dslreports.com/forum/remark,22690936 Sat, 11 Jul 2009 11:50:42 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22689669 wth : We need an update here. Have you recieved your DVR?]]> http://www.dslreports.com/forum/remark,22689669 Fri, 10 Jul 2009 23:45:38 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22636914 IowaStudent : Let me clarify What I should have said is Thunderstorms effect's Satellite MORE then Cable that however isn't to say that Thunderstorms can't take down Cable as well, it is just that thunderstorms have a tendecy to mess with sat. more. As like you mentioned Cable goes out as when it storms I have lost my cable at school for a brief time]]> http://www.dslreports.com/forum/remark,22636914 Tue, 30 Jun 2009 20:51:38 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22636810 BlakePaulson :
said by IowaStudent See Profile :

Don't forget about severe thunderstorms.
As others have said it affects cable as well (my charter service frequently went out along with HD channels going missing for entire weekends when there weren't any storms.)

I now have 3 HD DVR's from DirecTV with 500GB hard drives in them and HD on demand and whatnot.]]> http://www.dslreports.com/forum/remark,22636810 Tue, 30 Jun 2009 20:28:57 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22636806 Anonymous : I have no access to the list but I'm sure you can get it. ]]> http://www.dslreports.com/forum/remark,22636806 Tue, 30 Jun 2009 20:28:25 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22636771 soitgoes2 :
said by BAINCH See Profile :

]So send me the whole waiting list then.
Kudos to you!]]> http://www.dslreports.com/forum/remark,22636771 Tue, 30 Jun 2009 20:20:30 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22636661 BAINCH :
said by Anonymous See Profile :

said by BAINCH See Profile :

PM me your customer number and I get you an HD box right away.
There is a wait list. If you help anyone this way he/she will be 'cutting in line'.
So send me the whole waiting list then.]]> http://www.dslreports.com/forum/remark,22636661 Tue, 30 Jun 2009 19:53:50 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22636509 Anonymous :
said by BAINCH See Profile :

PM me your customer number and I get you an HD box right away.
There is a wait list. If you help anyone this way he/she will be 'cutting in line'. ]]> http://www.dslreports.com/forum/remark,22636509 Tue, 30 Jun 2009 19:22:53 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22636486 Turbocpe :
said by danawhitaker See Profile :

"Don't forget about severe thunderstorms."

Really? About two weeks ago (June 17th/18ish) one night when we had severe storms my cable TV was completely knocked out too. The internet worked fine, but the TV went out right while I was trying to get information about a tornado warning. So it can happen with cable as well.

And, we had a lovely cable outage this past Sunday morning when it was perfectly nice outside, it lasted about four hours. Analog TV was fuzzy, digital was dead, internet was dead, phone was obviously dead.

Every service has its benefits/weaknesses. Not being able to get an HD box, I'd say that's a HUGE weakness. I have mine, but I'm afraid it's starting to die or have problems and knowing I can't replace it with another one if something goes majorly wrong is distressing.
I'd have to agree with danawhitaker See Profile being a cable customer for ~10 years. It also doesn't take a tornado of a storm to knock out our *analog* cable TV and/or cable Internet service in our part of Des Moines.

I can only assume there is some weak or non-functioning battery backups in the field and power interruptions in those areas to cause outages during storms. In much of those storms, my own neighborhood has not been the one to lose power so I'm not sure where the power issue lies but given the length of the network, the power issue could be a ways away from your neighborhood. There has also been more than one time that our headend had a power issue resulting in some outages.

Of course your mileage will vary, but since cable's system depends on good battery backup and good neighborhood power, it's not immune to thunderstorms.]]> http://www.dslreports.com/forum/remark,22636486 Tue, 30 Jun 2009 19:17:47 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22636421 danawhitaker : "Don't forget about severe thunderstorms."

Really? About two weeks ago (June 17th/18ish) one night when we had severe storms my cable TV was completely knocked out too. The internet worked fine, but the TV went out right while I was trying to get information about a tornado warning. So it can happen with cable as well.

And, we had a lovely cable outage this past Sunday morning when it was perfectly nice outside, it lasted about four hours. Analog TV was fuzzy, digital was dead, internet was dead, phone was obviously dead.

Every service has its benefits/weaknesses. Not being able to get an HD box, I'd say that's a HUGE weakness. I have mine, but I'm afraid it's starting to die or have problems and knowing I can't replace it with another one if something goes majorly wrong is distressing.
--
You're watching Sports Night on CSC so stick around...]]> http://www.dslreports.com/forum/remark,22636421 Tue, 30 Jun 2009 19:05:28 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22634129 BAINCH : PM me your customer number and I get you an HD box right away.]]> http://www.dslreports.com/forum/remark,22634129 Tue, 30 Jun 2009 12:10:03 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22631830 whatthe : Thanks for the heads up. I don't think I am going to wait 10 weeks when I can probably get dish or direct in a couple days. Its kind of a shame, not sure how they can pick up business if they can't offer hd. I feel sorry for the techs and customer service, really puts them in a tough situation.]]> http://www.dslreports.com/forum/remark,22631830 Tue, 30 Jun 2009 00:09:12 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22631735 wth : I waited 10 weeks for mine 30 months ago. It's good your on the list now, since college & pro football will start in 7 weeks, as the list will probably grow. And don't forget those college students that return in Aug.]]> http://www.dslreports.com/forum/remark,22631735 Mon, 29 Jun 2009 23:40:51 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22631442 whatthe : I guess it has only been a little over a week, but am I wasting my time waiting to get an hd box. I would really like to give mediacom a chance, but don't want to wait 2 weeks and hear nothing. What is causing the shortage, everyone switching from satellite? /end sarcasm]]> http://www.dslreports.com/forum/remark,22631442 Mon, 29 Jun 2009 22:27:27 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22601882 drslash : They probably have them and did not lie to you but the skeptic in me says that the tech may say that he does not have any on the truck and that you may have a 'short' wait. I could be wrong.]]> http://www.dslreports.com/forum/remark,22601882 Wed, 24 Jun 2009 09:48:55 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22601864 anon :
said by surf1080 :

What are people's experience with waiting on a list for the HD receivers? I'm moving to Moline, IL in on Friday and I was put on the list because they have neither HD or HD/DVR receivers available.
I have been on the waiting list here in Davenport twice. 1st for HD box and then a HD DVR a couple months later, the first took 16 days before I got a letter in the mail telling me it was ready for pickup and the second time it took less than 10 days. ]]> http://www.dslreports.com/forum/remark,22601864 Wed, 24 Jun 2009 09:45:23 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22601845 Kingedgar : I went into the Cedar Rapids office on Monday, signed up for Cable, requested a HD DVR. They scheduled me between 1 - 3pm today, said they had plenty in stock. I wonder why alot of other places are out of them, seemingly all the time.]]> http://www.dslreports.com/forum/remark,22601845 Wed, 24 Jun 2009 09:39:06 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22601789 IowaStudent : Don't forget about severe thunderstorms.]]> http://www.dslreports.com/forum/remark,22601789 Wed, 24 Jun 2009 09:25:31 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22601759 Bierboy :
said by kmcss See Profile :

I already know what the rate will be per month after the 6 month reduced rate period and it is still less then Mediacom. Do you mean that Mediacom will never jack up there rate? Well dream on. Dish Network Rules!
Keep sipping the Kool-Aid....and talk to me when snowstorms knock out your reception. I can count on one hand the number of cable outages we've had here in the past five years.

I never inferred that MC will never increase rates....but they do so MUCH more infrequently than satcos.]]> http://www.dslreports.com/forum/remark,22601759 Wed, 24 Jun 2009 09:19:33 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22601739 Cableman32 : Waiting list is pretty worthless. I would go in late next week and see if they have any. ]]> http://www.dslreports.com/forum/remark,22601739 Wed, 24 Jun 2009 09:14:19 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22601172 anon : What are people's experience with waiting on a list for the HD receivers? I'm moving to Moline, IL in on Friday and I was put on the list because they have neither HD or HD/DVR receivers available.]]> http://www.dslreports.com/forum/remark,22601172 Wed, 24 Jun 2009 07:19:18 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22600712 kmcss : I already know what the rate will be per month after the 6 month reduced rate period and it is still less then Mediacom. Do you mean that Mediacom will never jack up there rate? Well dream on. Dish Network Rules!]]> http://www.dslreports.com/forum/remark,22600712 Tue, 23 Jun 2009 23:59:54 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22599884 Bierboy :
said by kmcss See Profile :

I had a real nice (new style) HD box until it burned out over 2 months ago. All they could give me to replace it was an HD box that was a real old one that didn't have HDMI port. It had a poor picture on both HD and SD. I went back in every week to get a replacement and was told the newer boxes haven't come in yet. Called Dish Network and had it installed in 2 days. They gave me a free DVR and receivers for 3 rooms. Now I have more SD and HD channels for less cost. It has been a week now and I am real satisfied. Farewell Mediaom Forever.

...until they jack your rates up...]]> http://www.dslreports.com/forum/remark,22599884 Tue, 23 Jun 2009 21:00:31 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22599432 kmcss : I had a real nice (new style) HD box until it burned out over 2 months ago. All they could give me to replace it was an HD box that was a real old one that didn't have HDMI port. It had a poor picture on both HD and SD. I went back in every week to get a replacement and was told the newer boxes haven't come in yet. Called Dish Network and had it installed in 2 days. They gave me a free DVR and receivers for 3 rooms. Now I have more SD and HD channels for less cost. It has been a week now and I am real satisfied. Farewell Mediaom Forever.
]]> http://www.dslreports.com/forum/remark,22599432 Tue, 23 Jun 2009 19:40:36 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22593340 amgqmp1 :
said by whatthe See Profile :

Thanks for the info. Looks like I will need to look elsewhere if I want hd. Seems kind of crazy they are unable to provide hd service, but oh well.
I also thought it was strange when I was at the local office today getting my modem swapped out. I like how the "signage" blamed an overwhelming demand. I had ample time to read it while waiting in a line for 10 minutes while one of the CSRs spent that time trying to figure out when a particular show was on that her customer was asking about...yes, seriously.

I promise not to attempt to subscribe to any additional Mediacom services. Someone else can have the HD box I won't be using. ;)]]> http://www.dslreports.com/forum/remark,22593340 Mon, 22 Jun 2009 19:43:15 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22592729 Bierboy :
said by Cableman32 See Profile :

Should be some more in a week or two.
...and the check's in the mail....]]> http://www.dslreports.com/forum/remark,22592729 Mon, 22 Jun 2009 17:32:23 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22591991 Cableman32 : Should be some more in a week or two.]]> http://www.dslreports.com/forum/remark,22591991 Mon, 22 Jun 2009 15:25:48 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22586896 whatthe : Thanks for the info. Looks like I will need to look elsewhere if I want hd. Seems kind of crazy they are unable to provide hd service, but oh well.]]> http://www.dslreports.com/forum/remark,22586896 Sun, 21 Jun 2009 12:49:14 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22586789 Anonymous : They have HD DVRs available for service calls only. They also have very few cable cards at this time.]]> http://www.dslreports.com/forum/remark,22586789 Sun, 21 Jun 2009 12:25:47 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22586513 thedragonmas :
said by whatthe See Profile :

Do they have hd dvrs available? Or how about if i got tivo, any chance of getting cable cards?
i dont know about your office, but i have 2 HD dvr's costs about $6 extra per box for the dvr service.]]> http://www.dslreports.com/forum/remark,22586513 Sun, 21 Jun 2009 11:02:45 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22586345 whatthe : Do they have hd dvrs available? Or how about if i got tivo, any chance of getting cable cards? ]]> http://www.dslreports.com/forum/remark,22586345 Sun, 21 Jun 2009 10:14:37 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22585994 wth : When I was on the list in Iowa City 2 years ago, they sent me a notice that I had 5 days to pick it up. Best your on the list now, 2 months before the NFL starts.]]> http://www.dslreports.com/forum/remark,22585994 Sun, 21 Jun 2009 06:57:26 EDT Re: HD boxes in DSM http://www.dslreports.com/forum/remark,22585389 Anonymous : They have been out of HD only DCTs for over a month now. The only thing I can say is keep trying.]]> http://www.dslreports.com/forum/remark,22585389 Sun, 21 Jun 2009 00:11:25 EDT HD boxes in DSM http://www.dslreports.com/forum/remark,22584540 whatthe : So they don't have any hd boxes in dsm, how is the best way to get one. They put me on a list, but I have little faith anyone will follow through with it. Do I just stop in frequently, I know in the past it was just a matter of talking to the right person at the right time.]]> http://www.dslreports.com/forum/remark,22584540 Sat, 20 Jun 2009 20:37:30 EDT