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Forums » Selected ISP Support » Earthlink DSL » [Home Networking] HELP: After switch to ATT from Covad I cannot
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[Home Networking] DSL out after EL maintenance - bridge mode doe »
« [Speed Problem] DSL 2+ Connection Issues  

loadmaster

join:2001-01-10
San Jose, CA

[Home Networking] HELP: After switch to ATT from Covad I cannot

They switched me from Covad to ATT on Friday. I can connect from my laptop but not from my Zwall 2+ router. The configuration has worked for years. How do I connect through ATt?

Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

Re: [Home Networking] HELP: After switch to ATT from Covad I can

Check your login details. You have to use the full email address "username@earthlink.net" with your password. In older days, they used a "ELK/" prefix in front of the email address that has been discontinued and some older systems they allowed only the username without the "@Earthlink.net" or "@Mindspring.com" Domain suffix that is now required. Can't think of anything else unless you added a "service name" which is supposed to be left blank on Earthlink DSL.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

loadmaster

join:2001-01-10
San Jose, CA

Re: [Home Networking] HELP: After switch to ATT from Covad I can

I removed the service name and reentered the user name. That seemed to work. Thank you O-Wise-One. Your assistance to so many in this forum is indeed appreciated.

Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
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Re: [Home Networking] HELP: After switch to ATT from Covad I can

said by loadmaster See Profile :

I removed the service name and reentered the user name. That seemed to work. Thank you O-Wise-One. Your assistance to so many in this forum is indeed appreciated.
Yes, Service Name should always be left blank because EL (or their provider aka Covad, AT&T, Qwest) may change the Access Concentrator that you connect to/connect through at any time without warning or notice. That's why it is an optional field and by keeping it blank you can connect to any Access Concentrator that advertises services on the VC (Virtual Circuit) you are configured for. VPI/VCI settings are the two values that create the VC you connect to at the DSLAM.

Regards,

Doctor Olds
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

loadmaster

join:2001-01-10
San Jose, CA

Re: [Home Networking] HELP: After switch to ATT from Covad I can

Windows has the ability to set the VPI/VCI settings but the Zywall router does not have the ability to set these. Only the optional service, login user, password, CHAP/PAP authentication type, and nailed up time.

Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
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Re: [Home Networking] HELP: After switch to ATT from Covad I can

said by loadmaster See Profile :

Windows has the ability to set the VPI/VCI settings but the Zywall router does not have the ability to set these.
HUH? The ZyXEL Routers I have used and even the Earthlink Supplied ZyXEL units all have a settings page for VPI/VCI in the DSL Modem or the PPPoE would not work.



--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

loadmaster

join:2001-01-10
San Jose, CA

Re: [Home Networking] HELP: After switch to ATT from Covad I can

Click for full size
The router is not Earthlink supplied.

e_dub
franknbeans
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Re: [Home Networking] HELP: After switch to ATT from Covad I can

Click for full size
What model Zyxel is that? I'm wondering if that Zyxel auto detects the VPI/VCI.

edit:

I don't know what model you have but this is from a P-662HW/HW-D. Go to page 85, section 5.4.

»ftp://ftp2.zyxel.com/P-662HW-D3/user_g···_Ed3.pdf

Doctor Olds
I Need A Remedy For What's Ailing Me.
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1970 442 W30
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said by loadmaster See Profile :

The router is not Earthlink supplied.
Aha, you have a E2E (Ethernet to Ethernet) Router that is not a ADSL Modem also. That is why the VPI/VCI is not there as that is a ATM setting for the DSL side of things. You have to also use a DSL Modem or you cannot connect and the DSL Modem holds the VPI/VCI setting.

DSL Modems have the VPI/VCI either stored in a Table to run though to find the Active VC or they are a single setting supplied and entered during initial configuration for PPP (oE or oA).


Bridge Only DSL Modem

DSL Modem with Router included (2 in 1 Device)

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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?
Forums » Selected ISP Support » Earthlink DSL[Home Networking] DSL out after EL maintenance - bridge mode doe »
« [Speed Problem] DSL 2+ Connection Issues  


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