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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
kudos:15

reply to cowboy

Re: Mandatory account update -- NO static IPs for residential :(

Hi cowboy -

We are making a change in a small Verizon area in Northern California that is effecting a handful of clients. An email was sent out to those clients on Friday and follow up letters / calls to those clients will follow. Under the new network for that handful of clients static IPs will no longer be supported for either consumers or businesses. Unfortunately if you fall in that small footprint we will no longer be able to provide you with a static IP.

To clarify, this isn't a change across our entire platform or a change in policy but rather due to a change in that specific area. We will still continue to provide static IPs to both consumers and businesses across the rest of our network that we currently have them available in.

We do have some very aggressively priced higher speed packages. With this we introduced a new 5000/768 package for those clients that don't qualify for the full 7100/768 package.

If you have any questions please feel free to send me a PM.

Thanks
--
George
General Manager
DSL Extreme
Will work for reviews.


cowboy
So Much For Subtlety
Premium
join:2000-03-14
Morgan Hill, CA

1 edit

Hello, and thanks for the prompt response

said by dslx_gm:

We are making a change in a small Verizon area in Northern California that is effecting a handful of clients. An email was sent out to those clients on Friday and follow up letters / calls to those clients will follow. Under the new network for that handful of clients static IPs will no longer be supported for either consumers or businesses. Unfortunately if you fall in that small footprint we will no longer be able to provide you with a static IP.
Ouch... that hurts ... I know verizon is having capacity issues in the area. BBR shows a COVAD POP in my CO, is there a chance to be moved there ? (I know you use COVAD at other verizon locations) ... Ah, indeed COVAD site shows they'll sell me business dsl (but not residential)

said by dslx_gm:

We do have some very aggressively priced higher speed packages. With this we introduced a new 5000/768 package for those clients that don't qualify for the full 7100/768 package.
Whilst the speed bump would be nice, it doesn't help the fact that I rely on static IPs for many of the services And yes, I'm fully aware of the various DYNDNS workarounds - and there are serious problems with DYNDNS for some services... The biggest reason I switched to DSL Extreme was the fact that it provided statics (and didn't charge an arm and leg for them)

said by dslx_gm:

If you have any questions please feel free to send me a PM.
Thanks, I'll likely do that as part of investigating my options ... A VPS would help the static requirements, but adds its own set of complications, and additional monthly cost (not necessarily much, but still)
--
Richard Nelson

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