US Telco Support > Verizon > Verizon Online DSL > Westell 327 xbox issues please help!

Westell 327 xbox issues please help!

If you are getting an error message about MTU settings, it is probably spurious.

There isn't anything to set on the 327w for MTU. If the 327w is now working for other internet activity, then its setup should be suitable for Xbox.
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AT&T dsl; Speedstream 5100b modem; openSuSE 11.0; firefox 3.0.11

I don't remember the details, because I am not an xbox user. But there was a time that people were seeing MTU error messages, when the cause was unrelated to MTU. I think it may have been a problem with the servers being down for maintenance.

Normally MTU is an end-point issue. My DSL service uses PPPoE, so I set the MTU to 1492. But I don't set that in the 327w modem; I set it in the interface configuration of my operating system.

I suggest you check whether normal web surfing works properly. If not, then it is possible that something is still amiss in your ISP settings for your account, perhaps trapping you in a walled garden until they are fixed.
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AT&T dsl; Speedstream 5100b modem; openSuSE 11.0; firefox 3.0.11

reply to westellsucks
yeah, i know what you mean, but like i stated above it only happened AFTER my cousin did a hard reset on my modem. by the way when i go buy a new one which kind should i buy, because i have a dlink router for when i get the modem but should i just buy a 1 ethernet router?

Some recent Verizon modems go into a walled garden mode on reset, and you cannot fully connect to the internet until they are properly configured. Take a peek at this FAQ
»Verizon Online DSL FAQ »How to Turn off the Walled Garden
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AT&T dsl; Speedstream 5100b modem; openSuSE 11.0; firefox 3.0.11

The FAQ mentions a "disable" button. If you are seeing "enable", then the chances are that the walled garden has already been disabled.

Does normal web surfing work with that modem? I don't think I have seen a clear answer. Make sure you can get to sites other than Verizon sites.

If all else is working, then you will have to hope somebody more familiar with xbox problems can step in and help you.
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AT&T dsl; Speedstream 5100b modem; openSuSE 11.0; firefox 3.0.11

everything else is working normaly, thats why i was asking to see what modem i should buy. but yes EVERYTHING works fully. i can surf the web normally. the ONLY thing i cant do is play xbox live.

First off, welcome to the site.

We have a Verizon DSL forum. Would you like me to move you there and see if you get some more help in this? Please let me know.

yes, can i get the link?

I just moved you from Westell so you are in the Vz DSL forum already. So no need to repost.

If you want the link to the Vz DSL Forum, it's:

»Verizon Online DSL
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TH ~ NE ~ EPN ~ NC ~ TD