tad2020
join:2007-07-17
Orange, CA
 ·AT&T DSL Service
| AT&T T1s
AT&T charges about 5 times as more for a T1 than Covad (unless you give them a price quote from Covad or another ISP and threaten to take all your services else where). Covad has an SLA, AT&T doesn't for what I can tell. When I've had an AT&T T1 go out, it has always taken them at least a week to get it repaired; friends of mine have Covad or other ISPs, they tell me that when their's go out, which is very rare, its fixed within a couple of days. :C |
|
kapil
The Kapil
join:2000-04-26
Chicago, IL
1 edit | Covad T1s have a 4 hour TTR SLA.
And AT&T circuits also have a SLA...but you have to make sure you ask for it to be included in your agreement.
AT&T does charge more...mostly because they don't really want small business customers...they go after big enterprise and government accounts....and if a small business wants their service, they'll do it, but they will charge a large business price.
--
»www.Digium.com |
|
tad2020
join:2007-07-17
Orange, CA
·AT&T DSL Service
| We were ordering our PRI from AT&T because of previous issues with our previous CLEC provider. We figured we'd get our internet T1 from them as well, the initial price was over $1000/m without the local loop, but after showing them quotes I got from several CLECs the price dropped to under $400/m with local loop for the same service.
The install was a nightmare, 90+ days overdue for the start of the install, faulty "new" Cisco router, faulty CSU/DSU in replacement router. The line didn't become functional till about 160 days after the order was placed.
Since then I've had several cases where routes on AT&T's internal network were dysfunctional, sometimes for over a month. Latest one was kinda major, SBC-SoCal DSL (lsanca.sbcglobal.net) to AT&T BizSrvs San Diego (sd2ca.ip.att.net) was dead from about mid-late May till about a 2 weeks ago. |
|
David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs: | hey tad, if you are having problems getting the t-1 working drop me a note next time.
Thanks
David |
|
tad2020
join:2007-07-17
Orange, CA | Thanks I will.
Gee, could you help a service provider of mine? Their T1 has been out since Thursday, and as of this morning, they still didn't have an ETA on the repair from what I heard. |
|
David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs: | I think I can... E-mail or PM me the info. |
|
battleop
join:2005-09-28
00000 | reply to tad2020
I bet billing didn't waste any time sending you your first bill.  |
|
tad2020
join:2007-07-17
Orange, CA | Nope since the other services on that order were only 30 and 60+ days late. |
|
