Re: [Line Problem] Intermittent loss of DSL Sync w/SS4100

Author	All Replies
Notacop join:2009-06-17 Petersburg, IL	reply to TheDuck Re: [Line Problem] Intermittent loss of DSL Sync w/SS4100 The same report is all blank except for a couple zero's when the line is down. Got sick of dealing with it and finally got through to tech support. He said since my run is 7000+ ft and the signal seems low that I can only get a 3 megabit connection. I asked him why I was able to get 6 megabit for the past 3 years with no problems and he more or less said that was not possible. I told him I am kind of a "power user" and I would definitely know the difference between 3 megabit and 6 megabit. I have run plenty of speed tests and downloaded plenty of files to know that my connection was pretty good. I even talked up how much I liked AT&T DSL in our area. He said he will have a technician come and check my lines and see if he can get back the 6 megabit, but his logs showed that I had been having problems for 3 months. However the loss of DSL sync has only really surfaced in the past 2 weeks or so. I think I am going to call and downgrade packages in the meantime. 3 megabit is better than nothing! Is there any possibility that the problems I am having are due to the UVerse rollout? Supposedly it is launching in our area next week and I am wondering if something they did may have hurt my performance...
Notacop join:2009-06-17 Petersburg, IL	to forum · permalink · · 2009-06-22 16:31:24 ·
NormanS Premium,MVM join:2001-02-14 San Jose, CA ·Pacific Bell - SBC	said by Notacop : Is there any possibility that the problems I am having are due to the UVerse rollout? Supposedly it is launching in our area next week and I am wondering if something they did may have hurt my performance... If anything, it would have helped. They condition the F2 for Uverse, which should be a good thing. OTOH, they probably neglect the F1, and deterioration there could hurt. F1 is the copper span from the CO to a cross connect box (B-Box). F2 is the copper span from the cross connect to the premises. Uverse utilizes the F2; but it also utilizes a fiber span from the VRAD back to the "headend". I am not sure if they would run F1 from RT to cross connect. -- Norman ~Oh Lord, why have you come ~To Konnyu, with the Lion and the Drum
	to forum · permalink · · 2009-06-22 17:02:34 ·


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