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Forums » Selected ISP Support » Earthlink DSL » [Speed Problem] DSL 2+ Connection Issues
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[Home Networking] HELP: After switch to ATT from Covad I cannot »
AuthorAll Replies

remixnzza

join:2009-06-19
Arcadia, CA

reply to priorelnkinpas
Re: [Speed Problem] DSL 2+ Connection Issues

Hey priore,

I live in Arcadia (right next to Pasadena), and have been having some trouble lately as well. I've had EL DSL for around 2 years now as well, it was shaky to begin with, but once I had it all set up, it was fine for 2 yrs. But about 2 weeks ago, my internet slowed to a crawl. After a call to tech support, the internet bacame usable, but I'm still not receiving the full 1.5 Mbps that I pay for. I seem to be getting 768 Kbps.

I just called tech support like 15 mins ago, and they said they'd send me a new modem. I'll let you know how that goes when I get it in ~1 week. Right now, my modem syncs fine, but its not getting full speed.
to forum · permalink · · 2009-06-22 17:02:51 · Reply to this


Doctor Olds
I Need A Remedy For What's Ailing Me.
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join:2001-04-19
1970 442 W30
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said by remixnzza See Profile :

But about 2 weeks ago, my internet slowed to a crawl. After a call to tech support, the internet bacame usable, but I'm still not receiving the full 1.5 Mbps that I pay for. I seem to be getting 768 Kbps.

I just called tech support like 15 mins ago, and they said they'd send me a new modem.

Right now, my modem syncs fine, but its not getting full speed.
A new DSL Modem will not change the Port Rate settings/Sync Rate settings at the DSLAM. If your current DSL Modem only syncs at 768 Kbps, your new DSL Modem will also sync at 768 Kbps. DSL Modems do not control the DSL Sync Rate/Port Rate as that is set and controlled remotely by the DSLAM. Changing Modems will not change that.

Regards,

Doctor Olds
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?
to forum · permalink · · 2009-06-22 18:00:08 · Reply to this
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Forums » Selected ISP Support » Earthlink DSL[Home Networking] HELP: After switch to ATT from Covad I cannot »

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