NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
 ·Pacific Bell - SBC
| Your synch is right for Pro: 3008 kb/s and 512 kb/s, so this isn't a failed ramp up.
I just asked about malware checks because your posted speed result test was way off from Express levels.
If your speed tests are consistently at Express speeds; ~1100 kb/s down and ~300 kb/s up, you could have a misconfigured profile at the aggregation router (it is correct at the DSLAM, or you wouldn't show Pro synch rates). Assuming your malware checks show your computer is clean, I'd post the problem in AT&T Direct. I am not sure what the technical term is for an incorrect profile at the aggregation router; but that looks like it could be the issue.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
