FUBARinSFO
Premium
join:2006-03-25
Oakland, CA
| Where is documentation on SpeedStream 5262 (060-5262-006)? Hi:
I'm looking at an Efficient Networks SpeedStream 5262 ASDL modem, part number 060-5262-006 Extended Reach version. I've read all the links on this site for the 5260 and others and Googled for documentation on this device, but zippo found. Even Siemens/efficient/gigaset has nothing.
I understand this is a plain bridge, no interface, no ip address. Is that correct?
It's running now OK on a 12VDC power supply, but runs up to 18VDC, afaik. But can't even find tech specs or user guide on this device. wtf?
-- Roy Zider | |
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McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX
 ·AT&T Southwest
| Re: Where is documentation on SpeedStream 5262 (060-5262-006)? Here's an older thread on this device - »Speedstream modem needs to be reset. (You may have already read it.)
If it's one provided by an ISP they typically don't have any documentation. | |
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FUBARinSFO
Premium
join:2006-03-25
Oakland, CA
| Doctor:
OK -- got everything and tested.
1. Thanks for the pointer to the document -- had 5260.pdf, which was version b. Your version is C -- thanks.
2. Followed the links to the "management tool", finally found a site with the download for Enternet Enternet300v1.5c_sp2.exe. Installed it, but -- can't view the device. I'm on sonic.net, which does not support PPPoE, only bridged connections to sonic.net. So there is no login/password to the server, since no server is presenting itself via PPPoE. So evidently can't access the 5262 device.
3. Also followed some pages on the wayback link -- this was helpful too, but evidently only html pages are saved so won't be able to get the downloads that may have been available at the time.
Thanks for helping on this. Very good stuff.
-- Roy Zider | |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
1 edit | Re: Where is documentation on SpeedStream 5262 (060-5262-006)? You may have a onboard Ethernet adapter that is not able to send the commands if the DSL Modem tab is not showing up and you are not blocking access by a Firewall on the PC. This FAQ covers that a bit.
»Efficient Networks Forum FAQ »EnterNet 300 does not show the DSL Modem tab for my 5260 or 5360?
The 5260 works with Bridged or PPPoE DSL lines. It only supports G.DMT, ANSI T1.413 and depending on Firmware G.Lite out of the many DSL Standards.
For it to communicate with the DSLAM the VPI/VCI pair (aka the Virtual Circuit) has to be confirmed and corrected as needed to match what VC the ISP is setup to deliver service over. Once you have the correct VPI/VCI set, you can remove the EnterNet 300 software (its not needed for the PPPoE on a DHCP Account) and it will work, keeping the new VC settings in non-volatile RAM so that the setting changes are not lost even after power outages/power cycling. The VC change is a one time deal unless you move the Modem later to a provider that uses a different VPI/VCI pair.
Regards,
Doctor Olds
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? | |
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FUBARinSFO
Premium
join:2006-03-25
Oakland, CA
| Re: Where is documentation on SpeedStream 5262 (060-5262-006)? Doctor:
I'm OK with the PCI addin adapter, but unclear on the MAC filtering. I'm running under Windows Server 2003 SP2. No firewall active, no internet filtering. But still no device tab.
No services from ISP (sonic.net) using loging/password screen. sonic.net demands bridged connections, and does not deliver PPPoE connectivity, so don't expect to see anything here with the connectoid other than access to the device.
Any suggestion here?
-- Roy | |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
| Re: Where is documentation on SpeedStream 5262 (060-5262-006)? You are just using the EnterNet 300 software to check/change the VC settings (VPI/VCI). After that and once you have it on an active line, you would set your PC to DHCP and it would pull what ever IP you are supposed to get from Sonic (Dynamic or Static) unless they gave you specific settings to use in your LAN connection TCP/IP properties.
I found this info:
»sonic.net/support/ss/broadmax/HSA300A-2/
quote:
The "VPI/VCI" should be specified as 0/35 on all newer DSL circuits and 8/35 on older DSL circuits.
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? | |
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FUBARinSFO
Premium
join:2006-03-25
Oakland, CA
| Re: Where is documentation on SpeedStream 5262 (060-5262-006)? Doctor:
There must be some confusion here, then. The link to the instructions you provided are for accessing and setting a modem that has a web-based GUI interface. The 5262 lacks this interface, is my understanding. That's why I'm trying to use Enternet. Enternet evidently has MAC-level addressing, which allows it to access the hardware it is connected to irrespective of the ip/mask assignments. The problem is that I'm not getting the device tab, which as your earlier link indicated may be due to MAC-level filtering on my machine.
-- Roy Zider | |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
| Re: Where is documentation on SpeedStream 5262 (060-5262-006)? No confusion. I did not use the instruction link for a unrelated modem for anything other than to simply obtain what the correct VPI/VCI setting should be for Sonic.net the ISP. That's all. If you already knew the proper VC values needed then I apologize for adding info that you don't need.
You would need to use a PC with a PCI Ethernet card along with the EnterNet Software if your current PC with onboard Ethernet does not show a DSL Modem tab.
Once you get the Modem set to the correct VC pair, you uninstall the EnterNet 300 Software as you no longer have any use for it.
You would have to ask Sonic.net how your PC needs to be configured after you get the Modem sorted out.
Regards,
Doctor Olds
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? | |
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FUBARinSFO
Premium
join:2006-03-25
Oakland, CA
| Re: Where is documentation on SpeedStream 5262 (060-5262-006)? Doctor:
Your properties sheet shows version $2.1.0(7). I've installed from file Enternet300v1.5c_sp2.exe, which displays as version 1.5C dated Mar 6, 2002. This is lower rev than yours, yet later date. The display is different color (tan) as well. Any idea what's up with this?
-- Roy | |
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FUBARinSFO
Premium
join:2006-03-25
Oakland, CA
| Re: Where is documentation on SpeedStream 5262 (060-5262-006)? Doctor:
I've pretty much exhausted my patience and the capabilities of my three systems here to access this modem via Enternet. If it indeed does MAC-level addressing, I'm not seeing it here, as I'm not able to get it to communicate with the hardware.
The two Windows XP systems both have onboard NICs, so evidently that rules them out. The Windows 2003 Server has a PCI NIC, but perhaps at some level it is doing MAC-level filtering. I've got a Win98 system that I'm tempted to use this on, but for the moment I'm abandoning this effort. Thanks for your help with this.
-- Roy | |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
| said by FUBARinSFO  :I've been in touch with tech support at sonic.net already on the issue of accessing a modem's web GUI while in bridge mode attached to your system, both on the phone and via subsequent email support. I'm afraid they people who handled the question did not appear to understand the problem. I arrived at the solution last night, and will post it here as soon as I have time. The Modem doesn't have a Web GUI or Telnet and it is only in Bridge Mode as there is no other mode for it to change to being a Bridge all the time. Only the EnterNet Software will communicate with it and allow changes to be made to the Bridge Modems settings (if needed).
Have you just tried to use the Modem as it is?
Are all the LEDs green on the Modem when it is plugged into the wall and hooked up to the phone line?
Has the Sonic.net DSL service already been activated?
Does Sonic.net need the MAC ID printed on the Modem's label to authorize its access to their Network via DHCP?
What setup instructions did you get from Sonic.net for your PC settings?
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? | |
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FUBARinSFO
Premium
join:2006-03-25
Oakland, CA
| Re: Where is documentation on SpeedStream 5262 (060-5262-006)? Doctor:
The comments I made about web GUI access related to a different but similar issue than the one discused in this particular thread. I'll post the solution in a separate thread.
This modem works exactly as advertised, no problems. What started as a search for documentation ended in the attempt to access the PVC setting with Enternet 300. No need to access them with sonic.net, evidently, since the modem works fine. But in other thread it has been noted that ISPs may have been using the PVC settings (0*35 vs 0*38 or 0*0?) to link the modem to their network and render them unususable on another ISP's network. I was just interested in addressing that capability with Enternet 300.
I may try Win98 -- but this is really marginal at this point, except as a point of closure.
Thanks again for your help. You are a one-man ENI support staff -- I home somebody at Siemens is paying attention, if not paying you directly somehow. 
-- Roy Zider | |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs: | Re: Where is documentation on SpeedStream 5262 (060-5262-006)? OK, thanks for the clarification.
I am here un-compensated. I do this because I enjoy helping others.  | |
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FUBARinSFO
Premium
join:2006-03-25
Oakland, CA
| Re: Where is documentation on SpeedStream 5262 (060-5262-006)? Wayjac:
Thank you for the screen shots. I don't know if its an SBC modem or not, as I just happened to have received it randomly and am using it as a test. Your screen shot looks like mine, except that it has the DSL Modem tab. SBC I think supports PPPoE connectivity, whereas sonic.net does not.
-- Roy | |
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wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest
| Re: Where is documentation on SpeedStream 5262 (060-5262-006)? said by FUBARinSFO :I don't know if its an SBC modem or not, as I just happened to have received it randomly and am using it as a test. I'm pretty sure its a sbc modem
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FUBARinSFO
Premium
join:2006-03-25
Oakland, CA | Re: Where is documentation on SpeedStream 5262 (060-5262-006)? Yes, picture is same as the modem I've got. | |
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FUBARinSFO
Premium
join:2006-03-25
Oakland, CA
| Doctor Olds:
Seems I can't drop this. I hooked up the 5262 to a Win98SE machine and installed Enternet 300 1.5c. But still no modem tab.
So my question is: Will Enternet 300 communicate with the modem if it isn't hooked up to the internet? That is, just unplug the cable to the DSL phone line -- in my case, I get no DSL Modem tab. Do you happen to know? Seems to me I should get something here, even if there's no connection to the internet.
-- Roy | |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
1 edit | Re: Where is documentation on SpeedStream 5262 (060-5262-006)? Yes, EnterNet 300 works regardless of having a DSL signal or Not as you are communicating to the LAN side of the Modem, not the WAN side.
I don't know why it is giving you so much trouble, but it does work on the 5262 as seen here:
»5262/5262 All lights on but will not connect
HTH | |
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DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs:
| Dane at Sonic.net here.
Our support team would be happy to help you configure the modem for use with our service. We're easy to reach, have brief hold time, and have a real nice team of people. Don't hesitate to call, 707-547-3400 for assistance any time!
-Dane | |
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FUBARinSFO
Premium
join:2006-03-25
Oakland, CA
| Re: Where is documentation on SpeedStream 5262 (060-5262-006)? Dane:
Thanks for the offer, but I've been in touch with tech support at sonic.net already on the issue of accessing a modem's web GUI while in bridge mode attached to your system, both on the phone and via subsequent email support. I'm afraid they people who handled the question did not appear to understand the problem. I arrived at the solution last night, and will post it here as soon as I have time.
-- Roy Zider | |
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